Holiday Inn Express Exeter East by IHG

Hotels
Holiday Inn Express
8.6 (226 reviews)
Guardian Road Exeter Business Park, Exeter, England, EX1 3PE , Exeter , GB

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Wheelchair accessible parking
Snack bar/deli
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noise from adjoining rooms

Categories

Cleanliness
7.99
Some rooms had cleanliness issues, with dust and cobwebs mentioned.
Service
9.46
Outstanding service by staff, very apologetic and accommodating.
Location
9
Convenient location near Sandy Park.
Room Quality
7.45
Issues with bed quality, mentioned lumpy and uncomfortable mattresses.
Amenities
8.98
Facilities satisfactory, good breakfast but parking charges applied.
Value for Money
8.94
Good price for the stay overall considering the positive aspects.
Food and Beverage
8.49
Breakfast quality was good, though some food service issues noted.
Overall Experience
8.46
A mix of positives and negatives, but overall satisfactory for a short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:37

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and vending machine

Dining Options: Dine at the on-site restaurant, snack at the bar/lounge, and start your day with a complimentary buffet breakfast

Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and meeting rooms

Experience comfort and convenience at the Holiday Inn Express Exeter East. Book your stay now to enjoy a memorable experience with us!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 226 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 7.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 8.46
D
David solo_traveller gb
8
2026-07-11 via Nuitee
P
Paula solo_traveller gb
9
Pros:

The air conditioning throughout the hotel was a welcome break from the heat

Cons:

Nothing

2026-07-11 via Nuitee
S
sheena family_with_children gb
10
Great stay
Pros:

Friendly and welcoming staff.

2026-07-11 via Nuitee
M
Martin couple gb
8
2026-07-11 via Nuitee
P
peter solo_traveller gb
10
2026-07-11 via Nuitee
S
Susan couple gb
10
Needed place to stay on route to holiday airport enjoyed our stay
Pros:

Staff were amazing, room was quite and clean shower was great

2026-07-11 via Nuitee
F
Fraser couple gb
10
Better than expected .
Pros:

Liked the decor. Was great to be greeted by a real person!
Good shower.
Pancakes forbreakfast!

Cons:

Could have done with a mirror over the desk as that's where the socket was. I had to use my hair tongs while standing. Just a teeny weenie niggle.

2026-07-11 via Nuitee
D
Derek couple gb
9
Cons:

The higher price for a Saturday night stay compared to the rest of the week

2026-07-11 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Everyone was really helpful and the room was comfortable

2026-07-11 via Nuitee
E
Eley couple gb
10
Amazing people
Cons:

Nothing

2026-07-11 via Nuitee
L
Lianna solo_traveller gb
10
Pros:

Lovely and clean close to everything we needed

Cons:

Nothing

2026-07-10 via Nuitee
A
Amanda solo_traveller gb
6
Pros:

Convenience for airport.

Cons:

Have stayed at this hotel several times before and have always slept well.
This room had a very uncomfortable bed and we hardly slept.
Not ideal.

2026-07-10 via Nuitee
M
Marie solo_traveller gb
9
Pros:

The coffee selection, pancake maker and choice of spreads

Cons:

The pull down couch bed/sofa bed was uncomfortable

2026-07-10 via Nuitee
J
jane couple gb
9
Ideal stop from M5 travel en route to cornwall
Pros:

The bed, linen and pillows were superbly comfortable.
The buffet breakfast guarantees that there is something for everyone.
Price for a Saturday night stop including breakfast was very competitively priced.

Cons:

Parking was a little difficult as the Miller and Carter share the hotel car park - however we stopped on a Saturday night which is always a busy night for hotels and restaurants. After a short 5 min wait we got a parking space

2026-07-10 via Nuitee
A
Autumn solo_traveller gb
7
2026-07-10 via Nuitee
P
Peter couple gb
9
Usual HIE high standard throughout
Pros:

Staff welcoming on arrival.Evening meal very good quality and value.Aircon in room a bonus

Cons:

Paying for parking

2026-07-09 via Nuitee
S
Simon couple gb
9
2026-07-09 via Nuitee
S
Shelley couple gb
9
Excellent value for money
2026-07-08 via Nuitee
J
John solo_traveller gb
10
Pros:

Warm welcome, easy parking

Cons:

Was all very good, nothing to dislike

2026-07-07 via Nuitee
B
Beverley family_with_children gb
10
2026-07-07 via Nuitee