Best Western Downtown Phoenix

Hotels
Best Western
8.2 (742 reviews)
620 N 6Th St , Phoenix , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Great location
Helpful staff
Good value for money
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.66
Several mentions of cleanliness, but some reviews noted issues like musty smells and a lack of thorough cleaning.
Service
8.63
Majority of comments highlighted friendly and helpful staff, although a few had negative experiences.
Location
9.17
Most guests appreciated the convenient location near the Convention Center.
Room Quality
8.12
Rooms generally spacious and comfortable, though there were concerns about cleanliness.
Amenities
7.65
Pool and gym facilities received mixed reviews, and some expected more options.
Value for Money
8.61
Guests found the hotel offered good value considering its price.
Food and Beverage
7.16
Breakfast options were frequently described as monotonous and lacking variety.
Overall Experience
8.63
Despite some issues, the overall sentiment was positive with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:44

Property Description

Luxurious Amenities and Convenient Location

Outdoor Swimming Pool and Free Wi-Fi
Enjoy a relaxing stay at our Pheonix hotel with an outdoor swimming pool and complimentary Wi-Fi in all rooms.

Comfortable Accommodations and Delicious Breakfast
Experience comfort with a flat-screen TV, seating area, and en suite bathroom in each room. Start your day right with a free daily breakfast at Best Western Downtown Phoenix.

Nearby Attractions and Leisure Facilities
Conveniently located just 5 minutes from U.S Airways Center and Montgomery Stadium, our hotel also offers a poolside hot tub for ultimate relaxation. Book your stay now for an unforgettable experience!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please Note: Extra beds are not available for use in rooms with two queen size beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 18 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 742 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
G
Garrett solo_traveller us
10
Great location comfortable, clean and very friendly staff
Pros:

The rooms were clean the beds were comfortable and the staff were nice and welcoming and the hotel sits in the heart of down town which is an awesome location.

Cons:

What i didn't like was the road construction happening during our stay behind the hotel but other then that everything was excellent 👌

2026-07-21 via Nuitee
S
Susan solo_traveller us
7
2026-07-19 via Nuitee
S
Stephen extended_group au
9
Needed a city stop.
Pros:

Convenient for us. Had a nice pool and could walk downtown to bars and the like. Breakfast was ok.

Cons:

Not much in the way of shade around the pool especially if a few people are in there. Was under the only cover there as it was very warm.

2026-07-14 via Nuitee
P
Patrik solo_traveller se
10
2026-07-14 via Nuitee
I
Israel solo_traveller mx
10
Pros:

Que es un hotel limpio y tranquilo

Cons:

Todo estuvo muy bien

2026-07-13 via Nuitee
A
Anabel solo_traveller us
9
Pros:

Its walking distance convenient

Cons:

They charge for parking we

2026-07-12 via Nuitee
M
Michael solo_traveller us
9
Good stay as usual
Pros:

Courteous staff, good breakfast, close to downtown (we attended a Diamondbacks game.) We stay here several times a year and always enjoy our stay.

Cons:

Parking fee, though I did become a member and the fee was waived.

2026-07-08 via Nuitee
B
Basaa couple mn
7
2026-07-07 via Nuitee
B
Basaa extended_group mn
7
2026-07-07 via Nuitee
O
Onel couple pr
8
2026-07-04 via Nuitee
L
Lauren solo_traveller us
6
Pros:

Breakfast was good and the hotel staff were incredibly friendly and helpful.

Cons:

The hotel is right next to a construction zone and it was very noisy. It kept waking me up which I didn't quite realize until later so I started plugging my ears. I feel like the hotel should provide complimentary earplugs. Also there was mildew in the bathtub.

2026-06-30 via Nuitee
R
Ruchir solo_traveller us
8
2026-06-28 via Nuitee
M
Michelle family_with_children us
7
Fun & relaxing.
Pros:

Staff were friendly & helpful.

Cons:

No fan in the bathroom. The room AC didn't seem to work at first, but the staff got it working. Much appreciated in the Arizona heat!

2026-06-22 via Nuitee
R
Robles solo_traveller mx
10
2026-06-19 via Nuitee
N
NADIA family_with_children mx
9
EXCELENTE
2026-06-19 via Nuitee
S
Shelby solo_traveller us
6
Pros:

Location.

Cons:

The rooms felt outdated. The pool wasn't available for use, so that was disappointing. Breakfast area is small, my family had to sit outside and done had to sit on the floor because there weren't enough chairs.

2026-06-18 via Nuitee
J
Jennifer family_with_children us
7
2026-06-18 via Nuitee
D
DOUGLAS solo_traveller us
8
2026-06-17 via Nuitee
M
Matt solo_traveller us
3
2026-06-16 via Nuitee
J
Jon solo_traveller us
9
Pros:

Room clean, bed was comfortable.

Cons:

Bath tub was slippery.

2026-06-16 via Nuitee