Best Western Downtown Phoenix

Hotels
•
Best Western
8.2 (579 reviews)
620 N 6Th St , Phoenix , US
+1 602-452-2020

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful and courteous staff
Convenient downtown location; walking distance to Phoenix Convention Center
Clean rooms and comfortable beds (mentioned frequently)
Good breakfast offering
On-site amenities: pool, jacuzzi, laundry facilities
Room amenities: fridge and microwave
Flexible/early check-in available
Suitable for events (close to venues)
Cons:
Parking fees expensive; $100 hold on card caused cash-flow issues
Rooms feel dated and some maintenance issues (AC, heavy doors, thin walls)
Pool issues: too hot, poorly maintained, lacks shade/cabanas or sometimes unavailable
Noise from nearby construction and thin walls
Housekeeping inconsistencies; reports of mildew in bathtub and slippery tub
One severe report of bugs on a pull-out couch requiring medical attention
Breakfast area can be small/crowded

Categories

Cleanliness
7.85
Mixed: multiple mentions of clean rooms and comfortable beds, but isolated issues (mildew in bathtub, slippery tub) and one serious report of bugs on a pull-out couch.
Service
9.45
Consistently praised: staff described as very friendly, courteous and helpful; quick response to AC issue and overall strong frontline service.
Location
9.65
Very positive: repeatedly noted as perfect/convenient location, walking distance to Phoenix Convention Center and downtown venues.
Room Quality
7.45
Mixed to below-average: many comments about dated rooms, occasional maintenance issues (AC, heavy doors, thin walls), but beds often reported comfortable and some rooms well equipped (fridge/microwave).
Amenities
7.65
Mixed: pool, jacuzzi and laundry facilities are positives, but pool maintenance/availability, lack of shade, and small breakfast seating were frequent negatives.
Value for Money
6.75
Negative: recurring complaints about expensive parking fees, $100 hold impacting cash flow, and perceived extra taxes/charges reduced perceived value.
Food and Beverage
8.55
Generally positive: breakfast repeatedly described as good/complete though breakfast area can be small and occasionally crowded.
Overall Experience
8.25
Generally positive overall: many repeat guests and comments calling it a great value, tempered by noise from nearby construction and occasional room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Amenities and Convenient Location

Outdoor Swimming Pool and Free Wi-Fi
Enjoy a relaxing stay at our Pheonix hotel with an outdoor swimming pool and complimentary Wi-Fi in all rooms.

Comfortable Accommodations and Delicious Breakfast
Experience comfort with a flat-screen TV, seating area, and en suite bathroom in each room. Start your day right with a free daily breakfast at Best Western Downtown Phoenix.

Nearby Attractions and Leisure Facilities
Conveniently located just 5 minutes from U.S Airways Center and Montgomery Stadium, our hotel also offers a poolside hot tub for ultimate relaxation. Book your stay now for an unforgettable experience!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please Note: Extra beds are not available for use in rooms with two queen size beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 579 reviews
Cleanliness: 7.85
Service: 9.45
Location: 9.65
Room Quality: 7.45
Amenities: 7.65
Value for Money: 6.75
Food and Beverage: 8.55
Overall Experience: 8.25
M
Mandi • solo_traveller • us
7
2026-10-07 • via Nuitee
G
Gil • solo_traveller • us
7
2026-10-07 • via Nuitee
P
pat • solo_traveller • us
10
2026-09-17 • via Nuitee
R
Rodolfo • family_with_children • us
8
Pros:

Breakfast was good

Cons:

Parking fees deducted from deposit

2026-09-14 • via Nuitee
J
Jose • extended_group • mx
9
2026-09-11 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-09-10 • via Nuitee
G
Gill Gonzales • family_with_children • us
3
My grandson got there bit by bugs on the pull out couch took them to the doctors. They said it was a
Pros:

It was good

Cons:

The rooms were not ready when we arrived

2026-09-06 • via Nuitee
M
Miguel Angel • solo_traveller • mx
8
2026-08-30 • via Nuitee
P
Pascal • family_with_children • fr
8
Bien globalement.
Pros:

Confort chambre, accueil, piscine, jaccuzi. Petit dejeuner

Cons:

Piscine eau trop chaude. Parking payant.

2026-08-29 • via Nuitee
J
Jason • solo_traveller • us
10
2026-08-27 • via Nuitee
J
Jane • solo_traveller • za
7
Pros:

Good room facilities, fridge, micro. Comfortable bed

Cons:

Housekeeping was inconsistent and had to report failure to complete linen/ towel changes. Also,at checkin I wanted to use different card but was told charged had already gone thru!...also USD100 hold per bkg caused me cash flow issues as it is only released 48hrs after checkout!

2026-08-25 • via Nuitee
E
Ezekiel • family_with_children • us
10
2026-08-24 • via Nuitee
E
Ertugrul • extended_group • us
10
2026-08-22 • via Nuitee
K
Kaitlyn • solo_traveller • ca
8
Great place for the value!
Pros:

Very flexible for early check in!

Cons:

The pool didn't look appealing or overly maintained. No shade or cabanas. And very loud heavy doors with thin walls, you can hear people leaving their rooms.

2026-08-22 • via Nuitee
S
Sayumi • family_with_children • jp
8
2026-08-20 • via Nuitee
K
Kyle • solo_traveller • us
1
2026-08-15 • via Nuitee
G
Gilbert • solo_traveller • us
10
Pros:

Perfect location!

2026-08-12 • via Nuitee
S
Sotomayor • family_with_children • us
10
2026-08-11 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Very friendly staff and the location was conveniently located next to the venue that was the reason for my visit. The room was very clean and comfortable and would definitely book again in the future.

2026-08-10 • via Nuitee
R
ROSA • extended_group • us
10
2026-08-10 • via Nuitee