Best Western Executive Inn & Suites

Hotels
•
Best Western
7.7 (313 reviews)
1440 Harrison Road , Colorado Springs , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good location (close to airport/restaurants)
Comfortable beds
Economical / good value
Pool and hot tub available
Breakfast variety available
Cons:
No elevator / accessibility issues
Inconsistent cleanliness and room odors
Breakfast quality often poor
Hot tub/pool cleanliness and maintenance problems
Room maintenance issues (key cards, plumbing, old fixtures)
Noise from nearby freeway

Categories

Cleanliness
6.5
Mixed reports: many guests said rooms were clean and comfortable, but several noted serious issues (room odor, dirty bathroom items, cloudy/uncared-for pool/hot tub and inconsistent housekeeping).
Service
9.5
Strongly positive: staff repeatedly described as friendly, helpful and accommodating; front-desk agents resolved issues quickly and were praised by multiple guests.
Location
8.7
Convenient for airport, restaurants and sightseeing; many guests praised location, though some rooms are affected by freeway noise at night.
Room Quality
6.4
Comfortable beds noted, but frequent maintenance and accessibility complaints (old building feel, narrow bathroom doorways, missing tubs, uneven floors, key-card problems, sink/plumbing issues).
Amenities
7.5
Has pool, hot tub and a gym; extended adult swim times appreciated. However, guests reported hot tub/pool cleanliness problems, limited gym equipment (no free weights) and lack of laundry facilities in some reviews.
Value for Money
9
Many guests called the hotel economical and good value for the price; several explicit positive comments on pricing despite other shortcomings.
Food and Beverage
6.3
Breakfast frequently mentioned with mixed-to-negative sentiment: some guests found the breakfast variety acceptable, but many reported poor quality (salty/undercooked items) and inconsistent offerings.
Overall Experience
7.7
Balanced overall: friendly staff, good location and value are consistent positives, offset by recurring cleanliness, maintenance and breakfast complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Comfort and Convenience

Luxurious Amenities

Convenient Location

Experience modern comfort and convenience at the Best Western Executive Inn & Suites in Colorado Springs. Stay connected with free WiFi and enjoy a complimentary continental breakfast. Each room is equipped with top-notch amenities like a flat-screen TV and coffee-making facilities, ensuring a luxurious stay.

Unwind in the hotel's gym, indoor pool, and hot tub, or take care of business at the on-site business center. With attractions like Cheyenne Mountain Zoo and Broadmoor Golf Course just a short drive away, the hotel's convenient location makes it an ideal choice for travelers. Don't miss the chance to book your stay at this exceptional hotel, located only 14 km from Colorado Springs Airport.

Important information:

Please note, there and is no elevator and upper floors are accessible by stairs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 313 reviews
Cleanliness: 6.5
Service: 9.5
Location: 8.7
Room Quality: 6.4
Amenities: 7.5
Value for Money: 9
Food and Beverage: 6.3
Overall Experience: 7.7
M
McCorkle-Turock • family_with_children • us
9
A wonderful get away!
Pros:

Our stay was wonderful. The staff was very friend.y and helpful. I loved the extended adult swim times, it was so nice to be able to soak in the hot tub later in the evening and we enjoyed it.

Cons:

We had no problems or issues of any kind. It was a great stay we recommend this establishment to everyone. The prices are great the staff is beyond nice and thr rooms are comfortab.e and quiet.

2026-10-15 • via Nuitee
P
Priscilla • solo_traveller • us
3
2026-10-07 • via Nuitee
H
Hillary • couple • gb
8
Good base for sightseeing in Colorado Springs
Pros:

Convenient location

Cons:

Room hadn’t been serviced as requested however it was done once pointed out.
Noisy as close to freeway.
No lift.

2026-09-17 • via Nuitee
R
Raymond • couple • us
10
2026-09-11 • via Nuitee
E
Edwin • family_with_children • us
8
2026-09-06 • via Nuitee
P
Pamela • couple • us
10
Cons:

My gps could not locate

2026-09-01 • via Nuitee
J
Jose • family_with_children • us
8
2026-08-08 • via Nuitee
J
John • couple • us
10
One night before departure on vacation!!
Pros:

Great location close to airport n popular restaurants… Cost was economical..

2026-08-06 • via Nuitee
J
Jose • couple • us
10
2026-08-04 • via Nuitee
R
ROBIN • family_with_children • us
7
2026-08-02 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-07-25 • via Nuitee
R
Rene • couple • us
9
pleasent
Pros:

Breakfast was a variety of choices. The hot tub was nice and the the beds were comfortable.

2026-07-25 • via Nuitee
R
Robert • couple • us
10
Great value, comfortable room ,
Pros:

Staff and cleanliness

Cons:

Nothing

2026-07-25 • via Nuitee
S
Susan • solo_traveller • us
7
Pros:

The bed was comfortable and pillows were great.

Cons:

It didn't have a bath tub, It was an old building, the doorway to bathroom was narrow and base trim looked very old. The floor had a weird rise by the window. The side door didn't always work with key card. I am handicapped and it made it hard to walk the extra distance.

2026-07-24 • via Nuitee
R
Rafael • family_with_children • us
9
2026-07-24 • via Nuitee
N
Nina • solo_traveller • de
7
2026-07-24 • via Nuitee
M
Maez • family_with_children • us
7
Pros:

Staff

Cons:

Draining in tub & shower
And sheets,pillows need to be updated

2026-07-18 • via Nuitee
C
Christopher • family_with_children • us
5
Over priced for what we received.
Pros:

Breakfast was not good. Bacon was salty and thin. Potatoes not cooked. Eggs were ok.

Cons:

No elevator. Room was ready at 1 but had to pay 35 dollars to get in. Only reason was to watch World Cup. Breakfast was poor. Will not be staying there again

2026-07-17 • via Nuitee
G
Garces • family_with_children • us
7
Good place to stay for a couple of days
Pros:

It was okay

Cons:

nothing

2026-07-15 • via Nuitee
A
ariel • solo_traveller • il
9
Cons:

התארחנו 3 ימים ולא היה שרות חדרים,נאלצנו לבקש.

2026-07-05 • via Nuitee