Holiday Inn Express Hotel & Suites Jacksonville-South by IHG

Hotels
•
Holiday Inn Express
8.7 (633 reviews)
4675 Salisbury Road South , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Dirty carpets
Breakfast quality
Deposit return

Categories

Cleanliness
8.38
Some reviews indicate cleanliness, but noted issues with the carpet.
Service
9.15
Multiple reviews highlighted friendly and helpful staff.
Location
9.19
Well mentioned as a positive aspect across several reviews.
Room Quality
8.54
Mixed sentiments regarding comfort, some positive notes on cleanliness.
Amenities
8.67
Generally positive, but some issues with the breakfast offering.
Value for Money
8.63
Valuable stay considering location and amenities.
Food and Beverage
8.18
Breakfast mentioned as needing improvement in some reviews.
Overall Experience
8.85
Overall positive experience with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:49

Property Description

Outdoor Pool and Spacious Rooms
Experience relaxation and comfort at our Jacksonville hotel, conveniently located off Interstate 95. Enjoy our outdoor pool and unwind in our spacious rooms equipped with free Wi-Fi and a flat-screen TV.

Convenient Amenities
Indulge in the convenience of having a microwave, fridge, and coffee maker in your room at the Holiday Inn Express Hotel & Suites Jacksonville South. Take advantage of the seating area, work desk, fitness room access, and business center during your stay.

Hot Breakfast and Nearby Attractions
Start your day right with a hot breakfast bar before exploring nearby attractions like the Museum of Science and History, San Jose Country Club, and Ponte Vedra Beach. Book your stay now and make the most of your visit to Jacksonville!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 633 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.85
N
Norma Bloodworth • solo_traveller • us
10
2026-05-29 • via Nuitee
A
Apolla • couple • us
10
2026-05-27 • via Nuitee
• couple • us
10
Very pleasant, would stay there again.
Pros:

Everything, the location was good, staff was friendly, the bed was so comfortable, loved the large bottles of shampoo, conditioner, hand soap and lotion. Also the breakfast was good, nice selection of food, what I liked the most was the coffee machine! Definitely a plus for me!

Cons:

Can’t think of anything I didn’t like.

2026-05-26 • via Nuitee
T
Tanya • solo_traveller • us
10
2026-05-25 • via Nuitee
B
Beautiful Brown Eyes • solo_traveller • us
10
Quiet and Cozy!
Pros:

Quiet. Friendly staff and a very comfortable room.

2026-05-23 • via Nuitee
D
Darrell • couple • us
6
Its was decent, needs some updates, breakfast was good. Not worth 160 plus deposit
Pros:

Breakfast was half decent

Cons:

At around 930pm when I was trying to get my kids settled, there was an alarm that was sounding off on my entire floor for over an hour. Had to keep calling the office. Very unpleasant.
Also the bathroom need some work, I can tell that its dated and they need to change the lotion and bodywash bottles.

2026-05-18 • via Nuitee
J
JOSE C VALENTE • solo_traveller • ar
9
MUY BUENA ESTADIA
Pros:

Las instalaciones, habitacion y baño muy cómodos. Muy buena atencion personal.

Cons:

Me hubiese gustado un poco más de variedad en el desayuno.

2026-05-18 • via Nuitee
L
Lindsey • extended_group • us
8
Cons:

Could've been cleaner.

2026-05-18 • via Nuitee
P
Pablo • family_with_children • us
9
Agradable
Pros:

Desayuno.

Cons:

El hotel tardó más de 1 mes en liquidar el depósito que exigen como garantía.

2026-05-13 • via Nuitee
V
Viacheslau • family_with_children • us
8
Pros:

Внимательный и отзывчивый и гостепреимный персонал, комфортное месторасположение отеля, вкусный завтрак.

Cons:

В номере был грязный пол, влажное (сырое) постельное белье, грязный (морозильная камера) холодильник.

2026-05-12 • via Nuitee
D
Demetria • family_with_children • us
10
Pros:

Everything 10/10

2026-05-11 • via Nuitee
K
Kimberly • family_with_children • us
10
Pros:

The cleaness

Cons:

I liked everything

2026-05-08 • via Nuitee
S
Salisbury • couple • us
10
2026-05-04 • via Nuitee
C
cierra • family_with_children • us
10
2026-05-04 • via Nuitee
S
Sierra • family_with_children • us
10
2026-05-04 • via Nuitee
D
Drew • solo_traveller • pl
8
Jacksonville visit
Pros:

Staff are awesome 👍🏻

Cons:

N/A it was just what is expected for the Express..

2026-04-29 • via Nuitee
I
Ivonne • solo_traveller • us
10
Pros:

Everyone was very helpful and friendly.

2026-04-27 • via Nuitee
J
Johnny • solo_traveller • us
9
Nice. How much?
Pros:

No.

Cons:

It just a nice place to relax

2026-04-23 • via Nuitee
A
Amtul mysha • family_with_children • us
10
2026-04-21 • via Nuitee
Y
Yesmin • solo_traveller • us
10
2026-04-16 • via Nuitee