Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Room cleanliness issues
Amenities not up to par
Value for money concerns

Categories

Cleanliness
6.88
Several reviews mentioned the room was dirty and neglected.
Service
8.85
Staff were noted to be friendly and helpful.
Location
8.89
Multiple reviews highlighted the good location.
Room Quality
6.34
Reviews indicated rooms were old, some with damaged amenities.
Amenities
7.37
Facilities were noted, but there were complaints about lack of pool towels.
Value for Money
6.83
Reviews suggested prices did not match the quality received.
Food and Beverage
8.38
Food was described as delicious in multiple reviews.
Overall Experience
8.85
General sentiment was positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:45

Property Description

Tranquil Location and Exceptional Service
Located in the serene town of Wilderness, our hotel is the perfect retreat along the Garden Route.

Abundance of Facilities
Enjoy a refreshing swim in the outdoor pool, challenge your companions to a game of outdoor chess or miniature golf, and indulge in various spa treatments at our wellness centre.

Delightful Dining and Scenic Views
Relish in a delectable buffet breakfast and dinners at our restaurant, and savor a sundowner on the balcony with picturesque views of the lagoon.

Experience tranquility, exceptional service, and a range of amenities at Wilderness Resort Hotel. Book now for a memorable stay!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRJ

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for ZAR 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1015 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 6.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 8.38
Overall Experience: 8.85
M
Mariaan • solo_traveller • za
9
Lovely breakaway gem 💎
Pros:

This is a special place with a very nice room with a great view. Walking distance from a few great restaurants and shops.
Very clean and great staff.

Cons:

We liked everything.

2026-06-14 • via Nuitee
K
Kyra • solo_traveller • za
8
2026-06-11 • via Nuitee
S
Shoaib • solo_traveller • za
9
2026-06-11 • via Nuitee
C
CML • couple • za
9
Convenient and excellently located.
Pros:

We were on the ground floor so a bit noisy. The room was clean and lovely but a bit cramped. Water in the shower took a very long time to warm up. The breakfast was a generous and diverse spread. Staff were very friendly and helpful.

Cons:

Construction and other equipment was being carried through the dining room during breakfast which was disruptive and spoiled the ambience.

2026-06-01 • via Nuitee
A
Alexander • solo_traveller • de
6
2026-06-01 • via Nuitee
M
Minette Williams • extended_group • za
5
Pros:

The staff is great and friendly Location is great

Cons:

I woke up to a whole colony of ants in my bed

2026-05-28 • via Nuitee
Y
Yadine • extended_group • za
10
2026-05-25 • via Nuitee
Z
zattie • family_with_children • za
4
Pros:

Breakfast where.great a bit pricey
Make more affordable

Cons:

i am a anew member no one ask.me.that.i.didt.get the points though
No.welcome drinks.as precoius times

We regulars at.the.hotes it.feels safe.for me.and my.family.and location is nice

Under.previous owners things where fine
New owners prices increased but you cannot.see.why
The launch area.where more.nicer and comfy.with the.tb upstairs
Price per room.is very expensive now.but still some.lighta not working
Dstv package very bad- with kids its.bad wanting to.watxh tv and also.the.sports.channels.bad bad
Staff is always very supportive

2026-05-25 • via Nuitee
C
Carl • family_with_children • za
7
2026-05-24 • via Nuitee
J
Jahs • solo_traveller • na
10
Pros:

Everything about the apartment is perfect
Can't complain about anything

2026-05-19 • via Nuitee
L
Lee-Anne • solo_traveller • gb
10
Pros:

Lovely stay. Great food.

Cons:

Location

2026-05-17 • via Nuitee
J
Joshua • family_with_children • za
7
Mixed feelings. Staff are great. The rooms are very disappointing; the beds are broken and old and need a desperate reva
Pros:

Location and staff are great. Some elements of the hotel lobby and certain areas feel nice enough.

Cons:

The beds are broken and old, the TV was literally useless the rooms wasn’t very clean—Windows where Brocken.

2026-05-07 • via Nuitee
D
Digby • couple • za
6
Ok except for no shower. They did offer a free night as compensation
Pros:

Location

Cons:

Shower did not work

2026-05-05 • via Nuitee
N
Natalie • couple • za
7
The stay was good.
Pros:

The resort location is amazing. We did not do breakfast but had supper on the Ala carte menu, the food was good value for money.

Cons:

The tea, coffee, milk in the room could have been a little more. Restricted to one cup tea/coffee and only two sachets' of milk.

2026-05-03 • via Nuitee
M
Mark • couple • za
8
Great location and very central
Pros:

Location and amenities

Cons:

Technology was a poor in respect of TV and WiFi networks

2026-04-30 • via Nuitee
K
Kiewiets • solo_traveller • za
7
Pros:

The location is perfect, near restaurants.

Cons:

Some of the furniture is old.

2026-04-28 • via Nuitee
N
Nitesh • family_with_children • za
4
I would not stay here again
Pros:

Outside the room was nicely renovated, staff are very friendly

Cons:

Ants infestation in my first room, I complained and was told to go back to my room and wait there until they have another room available, note I had a 3month old baby and this is supposed to accommodate us, the next room also had ants, no curtains in shower, broken rings in taps exposing dirt underneath

2026-04-28 • via Nuitee
J
Johan • solo_traveller • za
7
Pros:

Convenient location to scenic walks and superb eating establishments.

2026-04-12 • via Nuitee
H
Hester • couple • za
8
2026-04-09 • via Nuitee
G
Graham • extended_group • za
10
Pros:

Beautiful Hotel in and out.

Cons:

Water pressure of shower very weak.

2026-04-09 • via Nuitee