Copthorne Tara Hotel London Kensington

Hotels
•
Copthorne Hotels
7.2 (12841 reviews)
Scarsdale Place, Kensington , London , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Dated room conditions
Slow service

Categories

Cleanliness
5.91
Multiple reviews indicate dated and shabby rooms, with cleanliness being a significant issue.
Service
7.88
Service was often slow or unhelpful, but some staff members made an effort to assist.
Location
9.42
Good location with easy access to public transport and restaurants.
Room Quality
5.37
Room conditions described as dreadful with many maintenance issues.
Amenities
6.4
Missing basic amenities and maintenance issues identified in multiple reviews.
Value for Money
8.86
Some reviews mention it being a good value for budget trips despite issues.
Food and Beverage
6.41
Breakfast and dining experiences were poorly managed and substandard.
Overall Experience
7.38
General sentiment includes strong dissatisfaction with many aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Luxurious Rooms with Modern Amenities
The Copthorne Tara Hotel London Kensington offers elegantly designed rooms with Hypnos beds, flat-screen TVs, and in-room safes. Enjoy the convenience of coffee and tea making facilities in each en-suite room, along with complimentary WiFi access throughout the hotel.

Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues. From modern British and European cuisine at Artist Corner to Asian-style dishes at the brasserie and a cozy cafe at Cafexpress, there is something to satisfy every palate.

Convenient Facilities for Business and Leisure
Whether you're attending a conference at the on-site conference centre or looking to stay active at the fitness room, Copthorne Tara Hotel London Kensington caters to all your needs. Additionally, the hotel's proximity to top attractions like Olympia exhibition centre, Hyde Park, and world-famous museums makes it the ideal choice for both business and leisure travelers.

Experience luxury and convenience at Copthorne Tara Hotel London Kensington - book your stay now!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the extra bed price does not include breakfast for the additional guest in the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.2
Based on 12841 reviews
Cleanliness: 5.91
Service: 7.88
Location: 9.42
Room Quality: 5.37
Amenities: 6.4
Value for Money: 8.86
Food and Beverage: 6.41
Overall Experience: 7.38
I
Ismail • couple • gb
7
2026-09-12 • via Nuitee
M
Martina • couple • ie
7
Really love the hotel but the breakfast needs much improvement!
Pros:

Location , Nicolas the concierge is excellent do helpful and pleasant .

Cons:

The BREAKFAST !!! The copthorne really needs to improve the eggs .. scrambled eggs are terrible and the fried eggs are only half cooked !! There are No gluten free or dairy free options for coeliac or people with intolerance.. soya milk etc isn’t enough ! When asked if anything was available I was told no ..

2026-09-12 • via Nuitee
R
Ralph • solo_traveller • ch
7
2026-09-11 • via Nuitee
S
Stephen • solo_traveller • gb
9
Recommend
Pros:

Good vfm. Recommend. Decent location. Decent rooms, esp in the higher floors. The stars rating under values this hotel.

Cons:

Having to give your personal details every time you stay!

2026-09-11 • via Nuitee
J
John • solo_traveller • ie
10
2026-09-11 • via Nuitee
S
Susan • solo_traveller • ie
8
2026-09-11 • via Nuitee
B
Bilge Kerem • couple • tr
8
2026-09-11 • via Nuitee
D
DINDRANATH PARBHOO • couple • mu
8
Very Good Experience overall
Pros:

We felt very much welcome at Copthorne Tara Hotel since time of check-in

Cons:

Room Service punctuality

2026-09-10 • via Nuitee
V
Viernes • solo_traveller • no
4
Ok, but lack of cleanliness affects the whole stay.
Pros:

Good location and good access to shops and transportation. Staff are nice.

Cons:

Not clean. The rooms are outdated. Although we requested cleaning, sheets weren’t changed until we left a note. There were still trash sometimes, and not properly vacuumed. We stayed for 2 weeks and it was manageable, but cleanliness must be improved. We also experienced rats entering the hotel lobby, which is not acceptable.

2026-09-10 • via Nuitee
J
Johanna • family_with_children • fi
1
Turha reissu paikan päälle
Pros:

Henkilökunta oli avuliasta ja ystävällistä.

Cons:

Emme koskaan päässeet majoittumaan koska hotelli oli täynnä mutta Booking antoi silti tehdä varauksen.

2026-09-10 • via Nuitee
L
Linda • extended_group • au
10
Location, location, location. Felt welcomed, acknowledged, and great service.
Pros:

Location was just perfect! Close to the trains, buses, restaurants, shopping etc.
Breakfast was great and really did set us up for the day.
Can not fault the staff at all!
Our room attendant to so efficient and just lovely and pleasant.
Front line service desk staff were also efficient and very helpful with neighbourhood info to guide us.
We believe we picked very well when booking the hotel.
We also appreciated being acknowledged by staff whenever we walked through the lobby.
Thsnk you!

Cons:

Nothing major!
One morning I did feel I needed to ask for the very loud music to be turned down during breakfast.
We couldn't hear when chatting at breakfast.
They were happy to lower the volume however probably just need to be mindful that not everyone likes deafening noise.
Maybe your hotel is due for a refurbishment/update.
Feeling a little tired.
Great stay though and would definitely stay again.
Prime location spot!

2026-09-10 • via Nuitee
D
Dilip • extended_group • gb
8
2026-09-10 • via Nuitee
A
Anna • family_with_children • gr
1
avoid
Cons:

This hotel is very run down and out of date. Normally I wouldn't leave a review at all, because for the price and location, you are getting what you pay for. However the customer service left a very bad taste for me. From checking in, the staff are trying to add on extra sales, asking you to pay to upgrade. Asking you to join their membership program in order to get what I consider basic amenities. I asked to purchase 1 breakfast coupon, for my 3 night stay, at check in I was almost charged for 2 breakfasts. Then the day before leaving, I received an email to do an online checkout, which told me I had a balance owing for 2 more breakfasts. I spoke to reception and management about this, and told it was resolved. At checkout the next morning, I was told I had no outstanding balance, and then my credit card was immediately charged for the 2 breakfasts. So I again had to explain the issue a second time to another receptionist and another manager. My card was eventually refunded, but the whole experience was very disappointing.

2026-09-10 • via Nuitee
P
Prada • solo_traveller • gb
8
Pros:

Very clean and good staff, value for money

Cons:

Hotel is very aged

2026-09-10 • via Nuitee
R
Rebecca Nwuka • extended_group • ng
8
2026-09-10 • via Nuitee
H
Helon • couple • gb
9
Staff on reception were excellent especially Emi.
Pros:

We were upgraded to the beautiful Royal Tara suite on our arrival. Absolutely delighted. Reception was efficient and friendly, left luggage was quick and staff were most helpful. We are frequent guests and this hotel is perfect for location and comfort.

Cons:

All good for us

2026-09-10 • via Nuitee
N
Nouredin • family_with_children • eg
4
2026-09-10 • via Nuitee
A
Ali • couple • gb
8
2026-09-10 • via Nuitee
S
Steven • solo_traveller • gb
4
Pros:

The property is very dated and the rooms reflect this. The fridge is annoyingly loud in the room. The shower essentially was hanging off the wall. The wardrobe door was broken. There were two lights not working. Overall very dated and needs a facelift.

Cons:

Very dated

2026-09-10 • via Nuitee
A
Alexis • solo_traveller • es
8
Pros:

El barrio donde está es muy lindo! La atención del personal muy buena!

Cons:

La vista de las habitaciones son frente a las vías del tren...bastante ruidoso en ese sentido

2026-09-09 • via Nuitee