The Bailey's Hotel London Kensington

Hotels
•
Millennium Hotels
8.8 (3776 reviews)
140 Gloucester Road , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Attentive service
Charming hotel ambiance
Cons:
Small room size
Cleanliness issues in bathroom

Categories

Cleanliness
8.54
Some cleanliness issues mentioned, particularly regarding the shower.
Service
9.11
Staff were noted as excellent and attentive, especially during breakfast.
Location
9.35
Consistently praised as excellent, ideal for exploring London.
Room Quality
7.8
Issues with room size and comfort were highlighted, particularly with the smallest room experience.
Amenities
8.83
Good amenities were mentioned, with nice toiletries and a clean environment.
Value for Money
8.79
Overall deemed worth the price for the location and ambiance during the stay.
Food and Beverage
8.84
Breakfast service was particularly mentioned as lovely and home-like.
Overall Experience
9.11
Despite some issues, the experience was largely positive with a good ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:39

Property Description

Luxurious Victorian Charm
The Bailey’s Hotel London Kensington offers a taste of 19th-century elegance in the heart of Kensington. Retaining its original Victorian features, this townhouse provides a stylish and historic setting for your stay.

Prime Location for Exploring
Situated just steps away from Gloucester Road Tube Station, the hotel is a perfect base for exploring top attractions like Kensington Gardens, Hyde Park, and world-renowned museums within minutes. The central location allows for easy access to London's iconic landmarks.

Modern Comforts and Dining
Indulge in spacious rooms equipped with modern amenities, including flat-screen TVs and complimentary refreshments. Unwind in the fitness room or savor delectable Asian cuisine at Bugis Street Brasserie, offering a fusion of Singaporean, Chinese, and Malaysian flavors.

Experience luxury, history, and convenience at The Bailey’s Hotel London Kensington. Book your stay now to immerse yourself in Victorian grandeur and contemporary comforts.

Important information:

Please note the extra bed price does not include breakfast for the additional guest in the room.

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.

The Room images shown are designed to give guests an idea of the room type booked. Each room is unique and may vary from the actual picture shown. Please contact the hotel if you would like further information.

Baileys London Kensington Hotel reserve right to charge / pre-authorize the credit card provided at the time of the booking.

Animals are not allowed except service animals. Guests need to inform about the service animal before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 3776 reviews
Cleanliness: 8.54
Service: 9.11
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
C
Cathy • extended_group • ch
5
Un hôtel moyen !
Pros:

Bien placé!

Cons:

Le Petit-déjeuner: Les fruits n’étaient pas mûrs et pas de saison! Même pas du raisin en automne. Un jus de fruits même pas frais.
La chambre pas nettoyée un jour et même pas d’eau.
La moquette sale.
Le repas au restaurant cher et pas très bon.

2026-09-12 • via Nuitee
G
Ghanima • solo_traveller • kw
9
2026-09-11 • via Nuitee
L
Libby • solo_traveller • au
9
Pros:

Beautiful room, great location and amazing staff

2026-09-11 • via Nuitee
M
margot • solo_traveller • gb
7
I would say overall an average to good experience
Pros:

excellent location, friendly reception and easy check in process

Cons:

The room was OK but very small and bathroom tiny, but pretty comfortable and it was clean, also this was my third or fourth stay but I did not find any additional benefit for loyalty

2026-09-11 • via Nuitee
R
Reed • solo_traveller • gb
10
Highly recommended, great location.
Pros:

Great as expected from many previous visits.

Cons:

All good

2026-09-11 • via Nuitee
B
Brigitte • family_with_children • ch
8
Sehr gut, wir haben einen Upgrade erhalten
Pros:

Mein 3. Aufenthalt im Baileys

2026-09-10 • via Nuitee
M
Melinda • solo_traveller • gb
5
Good location, expensive but normal for London.
Pros:

Cleaning staff very friendly and the room was cleaned to a high standard. For a central London location it was quiet in my room. I liked that there were no bright lights that stayed on on the ceiling like so many other hotels now. Unfortunately the door to the hallway light shone brightly through the bottom. Maybe you could provide something to block the light at the bottom of the door?
The breakfast staff were very nice. Breakfast was pleasant. I loved my big pot of tea all to myself.
You might want to reconsider the use of metal tongs for the hotel guest to use to retrieve toast from the toaster. I would suggest wooden tongs would be a better choice, lest someone gets electrocuted.
I very much appreciated the air con. The room was a perfect temperature at night.
Very fancy and smelled delightful bath products for us to use. Loved them.

Cons:

The pillow were hard and lumpy and the bed was very uncomfortable. It was way too firm. I tossed and turned all night.
The lobby smelled gorgeous....not so much on the second floor where my room was. There is a very strong smell of hamburgers on the grill.

2026-09-10 • via Nuitee
A
ALAA • solo_traveller • sa
8
2026-09-10 • via Nuitee
R
richard • solo_traveller • gb
3
Not fit for purpose, I needed to sleep
Pros:

Staff were great . Room was ready early

Cons:

There was a generator outside my bedroom window that was exceptionally loud all night. It was impossible to sleep with such a loud noise all night. It totally ruined what would have been a lovely stay!

2026-09-09 • via Nuitee
M
Maxwell • couple • us
7
Great location and clean rooms
Pros:

location was excellent and would stay there again. The staff was good, some better than others. The problem we had was indeed the room. We did not have breakfast there.

Cons:

On check-in I had purchased an upgraded room because we were going to be there for 7 days. I was asked if I wanted a tub/shower or a walk-in and I responded I wanted a walk-in due to my husbands knees. When we got to the room it was a tub/shower. I went back to the front desk and was told they were at near capacity that I would have to stay in another room for one night and then be moved to a permanent room. Not a big deal, but the 'upgraded' room was not anywhere near my expectations.

2026-09-09 • via Nuitee
E
Egon • solo_traveller • ch
7
Pros:

kleines, schön ausgestattetes Hotel an guter Lage für U-Bahn Anschluss

Hilfsbereiter Concierge für Ausdruck Check-In Dokumente Flug

Cons:

Tische im Restaurant haben minimale Masse und sind etwas eng angeordnet

2026-09-08 • via Nuitee
K
KHALED • couple • kw
9
سأكرر الاقامة وانصح به للعائلات بعيداً من ازعاج شارع اكسفورد
Pros:

الموقع
معاملة الموظفين
النظافة

Cons:

لا شي

2026-09-08 • via Nuitee
K
Katie • family_with_children • gb
7
Pros:

Beautiful hotel and reception staff very friendly.

Cons:

The waiting staff were abit slow at breakfast and the hot food was cold.

Also, the standard double room was exceptionally small and definitely not a standard double bed - it was very cramped.

2026-09-06 • via Nuitee
M
Martina • couple • hr
10
2026-09-06 • via Nuitee
T
Townsend • couple • gb
8
2026-09-06 • via Nuitee
D
DOUG • couple • us
10
2026-09-06 • via Nuitee
J
Jane • couple • gb
9
2026-09-06 • via Nuitee
I
Ivna • family_with_children • hr
10
2026-09-06 • via Nuitee
T
Tracey • solo_traveller • gb
6
2026-09-04 • via Nuitee
M
Mikhail • couple • ru
10
2026-09-03 • via Nuitee