Millennium Hotel Broadway Times Square

Hotels
7.5 (14626 reviews)
145 West 44th Street , New York , us
+1 212-768-4400

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.89
Cleanliness was a recurring issue mentioned in multiple reviews, indicating a need for significant improvement.
Service
8.36
Staff received positive feedback for being professional and helpful, contributing to a good service experience.
Location
9.4
Many reviews praised the location, highlighting its convenience and proximity to attractions.
Room Quality
6.35
Room quality varied, with concerns about cleanliness and amenities needing updates.
Amenities
6.88
Mixed sentiment regarding amenities; some were functional while others were reported as out of order.
Value for Money
7.34
Value perception was generally fair but affected by cleanliness and maintenance issues.
Food and Beverage
7.89
Food and beverage options were not discussed extensively, treated as standard quality for this hotel tier.
Overall Experience
7.86
Overall, experiences were mixed due to positive service and location but poor cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Central Location in Times Square and Midtown Manhattan
Experience the heart of New York City at Millennium Hotel Broadway Times Square, situated just steps away from iconic Broadway theatres and popular attractions like Madame Tussauds.

Luxurious Guestrooms with Stunning Views
Indulge in rooms featuring floor-to-ceiling windows showcasing breathtaking views of the vibrant New York City skyline, offering a truly unforgettable stay.

Versatile Event Spaces and Dedicated Concierge Team
With 52,000 square feet of flexible function space and a dedicated concierge team, we ensure seamless event planning and personalized assistance for all your needs.

Book now and elevate your NYC experience at Millennium Hotel Broadway Times Square.

Important information:

Please note, the credit card used to make the booking must be presented at check-in.

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

7.5
Based on 14626 reviews
Cleanliness: 5.89
Service: 8.36
Location: 9.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.86
M
Malcolm Palu • solo_traveller • au
6
Pros:

Location was excellent.

Cons:

Wait times for a lift was unbearable. Far too long; up to 10 minuted at times. The hotel is under construction.

2026-07-26 • via Nuitee
M
Martina • couple • us
5
Pros:

Bed was comfortable

Cons:

The rooms look dirty and are outdated thank God they are remodeling

2026-07-25 • via Nuitee
S
Stephen • family_with_children • us
4
Would never book a millenium hotel again
Pros:

Location

Cons:

Old tired, generally looked dirty, no facilities, room was very old and tired

2026-07-25 • via Nuitee
K
Kreg • couple • us
10
2026-07-25 • via Nuitee
E
Eglė • solo_traveller • lt
10
2026-07-25 • via Nuitee
T
Tamara • family_with_children • us
7
2026-07-25 • via Nuitee
H
Hilla • couple • il
7
מיקום מעולה ! יש מספר דברים שטעונים לשיפור בהתנהלות של המלון כמו שכתבתי
Pros:

מיקום מעולה !!!!
חדר גדול יש מקום לפתוח מזוודות ולזוז בחדר
ידוע שהחדרים בניו יורק קטנים
וזה היה גדול
מיקום פצצה מתחת למלון יש מכולת/ סופר קטן שכמעט ולא רואים במנהטן ליד הטיימסקוואר ויש סטארבקס מתחת למלון

Cons:

שקיבלנו מייל מהמלון יום לפני ההגעה שלנו על זה שיש שיפוצים בלובי אם אופציה לביטול חינם
מי יחפש מלון דקה 99
בתכלס לא הפריע לנו הראש של השיפוצים אבל זה כן משפיע על המעליות
המלון מיושן בניראות שלו כולל הרהיטים בחדר אבל שמור טוב
העומס שיש בערב למעליות קצת באסה לעמוד בתור
וגם בבוקר אם אתם בקומה נמוכה מחכים ל2 מעליות עד שמגיעה אחת שאפשר להיכנס אליה
אבל
היה על המצעים כמה שיערות לא יודעת אם לא החליפו מצעים או שזה של המנקה
בסהכ זה כמה דברים שהמלון יכול להשתפר בו
אבל בסוף המיקום של המלון מנצח !

2026-07-25 • via Nuitee
L
Letisha • couple • au
5
Pleasant and in a good spot in time squire.
Pros:

The location was right in the heart of time square and the staff, especially Daniel, were fantastic

Cons:

The hotel was under renovations which made it a little more chaotic than expected, but the hotel is in need of a face lift so it was understandable. Our room also had no fridge and the ice machine on our floor was not in service.

2026-07-25 • via Nuitee
G
Gabriel • solo_traveller • us
10
2026-07-25 • via Nuitee
C
Carmen • couple • mt
9
2026-07-25 • via Nuitee
J
Julian • solo_traveller • ar
5
VIEJO. No responde a estándares actuales
Pros:

Cerca de Time Square y atracciones

Cons:

Viejo

2026-07-25 • via Nuitee
A
Aldo • couple • ar
8
Excelente ubicación
Pros:

La ubicación

Cons:

El wifi. Directamente no había en nuestro piso. Sin el lobby

2026-07-25 • via Nuitee
H
Helena • solo_traveller • rs
8
2026-07-25 • via Nuitee
I
Ingrid • couple • at
8
War super.
Pros:

Die Lage und Aussicht ist ein Traum und das Personal ist sehr nett.
Das Zimmer war geräumig.

Cons:

Ein kleiner Kühlschrank hat gefehlt, der wäre im Sommer wichtig gewesen.
Platz wäre da gewesen.

2026-07-24 • via Nuitee
K
Karl-Fredrik • couple • se
9
2026-07-24 • via Nuitee
D
Denis • family_with_children • de
1
2026-07-24 • via Nuitee
M
majid • solo_traveller • gb
8
Pros:

The positives are the location, being on time square, 7th and 6th Avenue is great spot if you visiting NY for first time.

Cons:

The hotel is dated and very tired, work commenced on our arrival, which we didnt appreciate. If we had known I would have cancelled my reservation. No restaurant or lobby.

2026-07-24 • via Nuitee
M
Muhammad Asad • solo_traveller • pk
7
Pros:

The location was amazing

Cons:

No concierge to transport the luggage

2026-07-24 • via Nuitee
J
JohnGC51 • solo_traveller • us
9
The Good, Bad and surprising.
Pros:

Room size, bed comfort, view, and staff all very good.
New construction and elevator wait time not.

Cons:

Not knowing about the work ahead of time. There should be inconvenience discount.

2026-07-24 • via Nuitee
8
842kushs • Family • Stockport, Greater Manchester, England
10
14 years...same hotel 😊
Pros:

We've been booking this hotel since 2014!
Whenever we are in NYC, The Millennium Hotel is our choice. We have tried three other hotels in close proximity, but always found ourselves attracted back to the Millennium.
It is perfectly located salp bang in the middle of Times Square, your moments away from all the hustle and bustle of NYC. Once your in your room you can't hear all the noise, so you can enjoy some peace and quite. I prefer the sounds of NYC, so always had my window open.
The staff are exceptional a special mention to Elena Metta, she has been at this place for many many years and always a pleasure to see her when were visiting. She will always go out of her way and make sure your stay is as comfortable as possible.
The hotel has a art deco feel and is well maintained, the room are very spacious and beds are extra comfortable.
You get fresh towels daily and good supply of toiletries, so no need to pack your shampoo or shower gels.
Check is seamless and rooms are usually always ready on arrival, so no waiting about.
It's central, close to all the attractions and friendly.
Hope to see you again!!

2026-07-23 • via Tripadvisor