Hotel Chicago Downtown, Autograph Collection

Hotels
•
Autograph Collection
9 (757 reviews)
333 North Dearborn Street (Driveway Entrance at 350 N. State Street) , Chicago , US
+1 312-245-0333

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Kind and helpful staff
Clean hotel
Cons:
Outdated rooms
High valet parking fees
Restroom cleanliness issues

Categories

Cleanliness
8.46
The hotel was clean, but there were some concerns about restroom cleanliness mentioned.
Service
9.93
The staff was consistently praised for their kindness and helpfulness, particularly Richard.
Location
9.97
Multiple reviews highlighted the great location as a significant positive aspect.
Room Quality
8.42
Some reviews noted that the rooms were a bit outdated and tired.
Amenities
8.45
General amenities were viewed positively, though some guests mentioned issues like loud fans.
Value for Money
8.91
Comments about value were mixed, with mentions of high valet fees.
Food and Beverage
8.46
No specific comments about food and beverage, assumed standard for hotel offerings.
Overall Experience
9.43
Most guests had a very positive overall experience, expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:20

Property Description

Riverfront Location and Nearby Attractions
Situated next to the House of Blues and overlooking the Chicago River, Hotel Chicago Downtown, Autograph Collection offers a prime location near Millennium Park. Explore the city with ease, as Navy Pier and Willis Tower are just a mile away.

Luxurious Rooms and Amenities
Indulge in comfort with floor-length windows, Egyptian linens, and a 42-inch flat-screen TV in every room. Unwind at the 24-hour fitness center or pamper yourself with spa services. The hotel also boasts a dedicated business floor for your convenience.

Dining and Services
Savor handcrafted drinks at Chicagoan bar and dine at the connected Bin 36 restaurant. Enjoy personalized concierge assistance and valet laundry services throughout your stay. Book now to experience the best of Chicago at Autograph Collection Downtown Chicago Hotel.

Important information:

Upon check-in photo identification and credit card are required. The name on the credit card must match the name on the reservation.

Guests with accessibility needs can inform the property of any special requests during the booking process.

Please note that a $200 incidental authorization is mandatory during check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9
Based on 757 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
H
Harris • solo_traveller • us
9
Pros:

Convenience to the surroundings. All the sightseeing places.

Cons:

I had to travel to 3 different floors to find an ice machine that worked.

2026-09-16 • via Nuitee
S
Smith • solo_traveller • us
10
A very quiet, private, rather luxurious stay.
2026-09-06 • via Nuitee
A
Arne • couple • us
4
Okay hotel but not really worth the price.
Pros:

Good location for tourism

Cons:

No free WiFi, staff didn’t clean the room until 4pm the first day but complained that we didn’t have a privacy sign outside before 9am the day of checkout.

2026-09-01 • via Nuitee
P
Patricia • couple • us
9
Quiet convenient location
Pros:

Location

Cons:

Requirement to purchase daily $15 coupon tv remote had to be fixed

2026-08-31 • via Nuitee
O
Otmane • couple • dz
9
2026-08-30 • via Nuitee
A
Ariana • couple • pa
10
Excelente ubicación
Pros:

Súper céntrico el personal muy amable

2026-08-29 • via Nuitee
E
Elizabeth • extended_group • us
9
Very comfortable, would stay again
Pros:

The location was perfect as we went to a concert at the House of Blues.

Cons:

Strange there was no exhaust fan in the bathroom

2026-08-20 • via Nuitee
P
Pedro • solo_traveller • br
10
Pros:

Amazing location. Clean and comfortable room.

2026-08-12 • via Nuitee
3
373tl • Business • Washington DC, District of Columbia
8
Great Location with amazing views
Pros:

Room 1617 | July 22–25
We had a great stay here, especially because of the amazing location. The hotel is right in the heart of Chicago, making it incredibly convenient to walk to restaurants, attractions, and everything else the city has to offer. We also had great views of the Chicago River from our room.

The room itself was comfortable and had everything we needed. The continental breakfast was a great perk and offered a nice selection to start the day.

Our room was close to the elevator lobby, so we could hear the elevators from inside the room. Because the hotel is in the center of everything, there was also some city noise, including traffic and occasional sirens. It didn't ruin our stay, but it's something to keep in mind if you're a light sleeper. A room farther from the elevators may be quieter.

Parking at the hotel seemed expensive when I researched it, so we chose to park our rental car at a nearby garage that offered overnight parking and in-and-out privileges, which worked out well. Honestly, I typically don't have a rental car when visiting Chicago because the city is so easy to explore by walking or using public transportation.

Overall, we really enjoyed our stay.

2026-08-05 • via Tripadvisor
T
Tyne • family_with_children • us
10
Perfect room and location for what we needed.
Pros:

Location, nice room. Clean. Had a restaurant connect and a bar down stairs.

Cons:

The price was a little high.

2026-07-24 • via Nuitee
B
Bobbie • couple • us
6
Was what we needed for our event.
Pros:

The location

Cons:

Room wasn’t that clean especially around the toilet & lights were very dusty. Carpet was grungy too. No trash bags & trash cans were not obvious. For the money… 500$… should have been SHINING ✨

2026-07-21 • via Nuitee
S
saulius • couple • gb
7
2026-07-19 • via Nuitee
N
Nancy • couple • us
10
2026-07-19 • via Nuitee
K
Karla • extended_group • us
10
2026-07-06 • via Nuitee
K
Kelley • extended_group • es
7
Great location near the River.
Pros:

The location was excellent. The rooms were clean and the elevators were fast.

Cons:

You are forced to pay a $25 “destination fee” per room per day; you then get a $15 credit at the bar or room service which are only available after 4:00 pm. So since we were going out we were not able to use the credit. It’s a big rip off. If they want to have another $25, just add it to the room cost.

2026-07-06 • via Nuitee
S
Subba Rao • family_with_children • us
1
2026-07-05 • via Nuitee
C
Christina • family_with_children • us
10
Awsome
Pros:

Breakfast was fine for the price and convenient

Cons:

The price

2026-07-01 • via Nuitee
O
O9899IWalanp • Family
10
Had a comfy downtown stay, staff was amazing and area was full of great things to do
Pros:

Comfortable room, excellent location.

2026-06-21 • via Tripadvisor
A
Adnan • couple • us
8
2026-06-21 • via Nuitee
K
Kavya • extended_group • us
8
Pros:

Location

2026-06-11 • via Nuitee