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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Board games/puzzles
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Snack bar
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ATM/cash machine on site
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Electric vehicle charging station
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Indoor pool
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Kid-friendly buffet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in comfort at Hilton Garden Inn Minneapolis Saint Paul-Shoreview with spacious rooms equipped with modern amenities like free Wi-Fi, flat-screen TVs, and convenient kitchen appliances.
Dining and Recreation
Savor delicious meals at the on-site restaurant, unwind at the lounge, or take a refreshing dip in the indoor pool. Enjoy a workout session at the gym or relax in the hot tub during your stay.
Convenient Location
Perfectly situated just 17 miles from Minneapolis-St. Paul International Airport and close to attractions like Como Zoo and Mall of America, Hilton Garden Inn Shoreview offers both convenience and leisure for your travels.
Book now for an unforgettable stay at Hilton Garden Inn Minneapolis Saint Paul-Shoreview!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
I booked our reservation through Booking.com and later canceled only our Friday night stay through the site. The cancellation was approved, but Booking.com apparently failed to communicate the change correctly to the hotel.
When we arrived, Hilton told us that our entire reservation had been marked as a “no-show” and that our room had been released to other guests. We received no phone call, email, or other notification from the hotel before our room was given away. Had someone contacted us, we could have explained the situation and potentially resolved the issue before arriving.
Because no room was available, our family had to drive three hours back home. The receptionist was extremely unhelpful, showed little empathy, and made no effort to assist us in finding another hotel.
Even more concerning, the guest ahead of us was given a key to a room that was already occupied. She opened the door and found another family inside. This was a serious privacy and safety issue.
Overall, this was a terrible experience involving poor communication, unacceptable customer service, and concerning room-security practices. I would not recommend this hotel.
Beautiful and clean
Gor what we paid, a free breakfast should have been included
stayed three nights, never had the room cleaned or even the towels changed. on my last morning at 7am , the maids came knocking on the door walking us up, saying the room was supposed to be vacant.
Good location & the staff was friendly.
The bathroom was small.
Clean easy to navigate
greeting of staff and overall great place to stay. will be m new place when visiting daughter.
We were in the area for childs sporting event. Staff were very welcoming and friendly. Rooms were clean and comfortable. Would stay at again!
Desk person was efficient and polite when i checked in really late.
We continue to stay here for its location and the friendly, competent staff.
We enjoyed our night here before going to the State fair
Excellent staff.
Too expensive
Just what we needed to be close to family. Facility was clean and enjoyed the daily breakfast buffet. The pool area with the windows and spa were a treat as well. Room was a good size and appreciated the daily free water bottles provided.
TV didn't work and while we asked the hotel to fix it they didn't follow through. The room door was very hard to shut as it would stick in the frame and get stuck.
This was my second time staying at this hotel. I was traveling with my daughter and small dog. We had a great time. The neighborhood is safe and surprisingly quiet for just off the interstate. There are plenty of dining options within a short distance. We attended a festival at the Como zoo and it was a convenient location. The staff is super friendly and the rooms are good. I would recommend this place!
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