Staybridge Suites Memphis-Poplar Ave East by IHG

Hotels
•
Staybridge Suites
8.6 (333 reviews)
1070 Ridge Lake Boulevard , Memphis , US
+1 901-682-1722

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient, easy-to-find location
Friendly, welcoming and helpful staff
Complimentary breakfast and free happy hour
Pool, laundry facilities and free parking
Comfortable beds and some well-equipped suites (kitchen/fridge)
Cons:
Inconsistent cleanliness (filthy hallways, dirty surfaces)
Noisy or poorly functioning air conditioning in some rooms
Maintenance issues (loose towel holders, doors, sloppy caulking)
Some rooms feel dated or musty; area around hotel can be less desirable
Perceived mismatch between price and room quality for some guests

Categories

Cleanliness
6.5
Multiple guests report filthy hallways, dirty room floors/counters, and inconsistent housekeeping; a few noted rooms were clean.
Service
10
Front desk and staff repeatedly described as friendly, welcoming, helpful and efficient.
Location
9.8
Generally praised as convenient and easy to find with good proximity for visitors; one guest noted the Poplar/interstate area can be tricky or less desirable.
Room Quality
6
Several reports of noisy or poorly performing A/C units, loose fixtures, doors that wouldn't shut, sloppy caulking and dated finishes affecting perceived room quality.
Amenities
10
Guests liked complimentary happy hour, pool, laundry, free parking and in-room kitchens in some suites; amenities frequently highlighted as positives.
Value for Money
7
Mixed impressions — some called it a great deal for price, others felt the cost was too high given maintenance and condition issues.
Food and Beverage
10
Breakfast was repeatedly described as very good and convenient; guests also appreciated complimentary snacks/drinks during social hour and early coffee availability.
Overall Experience
9.5
Many guests had positive, welcoming stays thanks to staff and amenities, though some experiences were negatively impacted by cleanliness and maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Amenities

Indulge in a stay at Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel, offering a seasonal outdoor pool, fitness center, and free WiFi.

Convenient Facilities

Enjoy a buffet breakfast, business center, and vending machines with snacks and drinks during your stay.

Prime Location

Located near popular attractions like FedExForum and Orpheum Theater, our non-smoking property is the perfect choice for your Memphis getaway.

Book now for an unforgettable experience at Staybridge Suites Memphis-Poplar Ave East, an IHG Hotel.

Important information:

Please note this property does not refund pet deposits. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Guest Reviews

8.6
Based on 333 reviews
Cleanliness: 6.5
Service: 10
Location: 9.8
Room Quality: 6
Amenities: 10
Value for Money: 7
Food and Beverage: 10
Overall Experience: 9.5
B
Brittany • couple • us
9
2026-10-27 • via Nuitee
M
Michael • solo_traveller • us
10
2026-10-27 • via Nuitee
F
frederic • family_with_children • fr
8
2026-10-25 • via Nuitee
L
lynn • couple • us
8
2026-10-07 • via Nuitee
M
Mcdowell • extended_group • us
9
2026-09-14 • via Nuitee
F
Francesca • solo_traveller • it
7
Pros:

La zona e la colazione

2026-09-13 • via Nuitee
C
Cherry • couple • us
10
It was great!!
Pros:

Location, all the amenities it had to offer

Cons:

Our air conditioning didn’t seem up to par. Our room was warm even tho the air was low

2026-09-08 • via Nuitee
M
Myia • couple • us
9
2026-09-04 • via Nuitee
D
Dewanna • extended_group • us
10
2026-09-01 • via Nuitee
T
Tallia • extended_group • us
10
2026-08-31 • via Nuitee
F
Fred • solo_traveller • us
10
A clean and safe feeling stay in a city tricky for good accommodation that doesn’t break the bank.
Pros:

It can be hard to find a good room in Memphis but this one was fine. Liked the free parking. Facilities good and room clean. Aircon worked well. Had to leave early in morning but was able to get coffee before breakfast officially started.

Cons:

Property was fine but I’ve never liked the area where it’s located around Poplar and the interstate, can be tricky to navigate even for me who grew up in Memphis. Still, I would stay again, it’s a good option.

2026-08-29 • via Nuitee
M
M. • solo_traveller • nl
8
Net hotel met heerlijk ontbijt
Pros:

Aardig personeel en top ontbijt. Kamer is groot en heeft een keuken en mooie grote koelkast.

Cons:

Het hotel is binnenin wat donker qua uitstraling

2026-08-26 • via Nuitee
L
Lauren • couple • us
6
Pros:

Super comfortable bed

2026-08-16 • via Nuitee
J
Jack • couple • us
7
Very disappointed in the quality of the room for the price. Very inaccurate ratings in my opinion.
Pros:

Location was perfect for the purpose of our visit. The room was clean, breakfast was ok. The staff were very helpful and courteous.

Cons:

Our room #213 had towel holders falling off the wall. The bathroom door could not be secured as the hanfle was barely holding on. The a/c air handler in the room was extremely noisy and i didn't get much sleep because of it. We had to use a clothes hanger to properly close the curtains. There were smokers at the front door at all times. The toilet seat was loose and slid all over the place. The caulk around the tub looked like a five year old applied it, very sloppy with cracks. I've had better lodging at budget motels, considering this suite cost at least 50-100% more than many places I've stayed. Won't stay there again.

2026-08-10 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-08-08 • via Nuitee
A
AL • couple • us
10
Free happy hour, laundry, pool(very nice looking), good location, great price.
Pros:

Location was easy to find, easy to navigate the area as it sits in a business park with many buildings not in use in the evenings. Checking in we were told they host a social hour (lasts for 2 hours) with some food and free beer/wine/sodas. As soon as we unpacked we headed there and had quesadillas and nachos, beer, iced tea; enough food so as not to want to leave and find a restaurant. Likewise, breakfast was available in the morning, complimentary, and very good. Room was very comfortable, bathroom had plenty of towel racks/hooks.

Cons:

Lighting in the room could have been better; difficult for my wife to read in bed.

2026-08-03 • via Nuitee
M
Marquel • solo_traveller • us
10
2026-08-02 • via Nuitee
R
Rebecca • family_with_children • us
9
2026-07-24 • via Nuitee
B
Brian • family_with_children • us
6
I would not stay here again. For $225/night, there should be a higher standard.
Pros:

Location isn’t bad. Breakfast was nice.

Cons:

Very dated and in need of maintenance. Ceiling texture was falling off. Inside room door (like the bedroom door and the bathroom door) wouldn’t shut. The AC ran, but it was so loud and right next to the bed which made me feel like I was sleeping next to a running car engine. The entire hotel was musty and had a very powerful smell.

2026-07-19 • via Nuitee
D
Destiny • couple • us
10
2026-07-14 • via Nuitee