Magnolia Hotel Downtown Dallas

Hotels
9 (2800 reviews)
1401 Commerce Street , Dallas , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historic hotel
Cons:
Elevator issues
Noise disturbances
Not all amenities available

Categories

Cleanliness
8.39
Some reviews mention issues such as dirty conditions.
Service
9.86
Many reviews highlight helpful staff and good service.
Location
9.4
Multiple reviews comment positively on the location.
Room Quality
8.35
Several issues were noted, including noise and air conditioning.
Amenities
8.88
Amenities were adequate, with some reviews mentioning lack of wifi in certain rooms.
Value for Money
9.34
Positive feedback on value relative to price.
Food and Beverage
8.89
No significant mentions, standard quality for this hotel tier.
Overall Experience
8.86
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:59

Property Description

Convenient Location
Located just 700 meters from the Dallas World Aquarium, Magnolia Hotel Downtown Dallas offers a prime spot for exploring the city. With free local shuttle service available, guests can easily access attractions within 4.8 km of the hotel.

Comfortable Accommodations
Each room at the hotel is equipped with coffee- and tea-making facilities, cable TV, and a private bathroom. For added convenience, select rooms feature a seating area and a full kitchen, providing a home-away-from-home experience.

Exceptional Service
Enjoy a warm welcome with a 24-hour front desk and complimentary evening milk and cookies. Whether it's assistance with travel plans or local recommendations, the attentive staff at Magnolia Hotel Downtown Dallas is dedicated to ensuring a memorable stay.

Book now to experience the perfect blend of comfort and convenience at Magnolia Hotel Downtown Dallas.

Important information:

Please note: credit cards will be authorized for room, tax and incidentals upon check-in.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2800 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 8.86
W
Walid • couple • us
10
Pros:

Good rate

2026-05-24 • via Nuitee
A
Antonia • solo_traveller • us
8
Pros:

It was a nice hotel. Our room was large, clean, and comfortable.

Cons:

If you want Housekeeping to tidy up your room, you have to request it.
I asked on 3 different occasions, and it wasn't done. So I finally saw Housekeeping in the hallway, and she finally did it on our 4th day of our stay. My partner and I were taking out the trash ourselves, and I was ready to purchase TP!!

2026-05-23 • via Nuitee
S
ShyAnne • couple • us
10
2026-05-23 • via Nuitee
J
judy • couple • us
3
Awful customer service from staff
Pros:

Location

Cons:

The Staff. Tiffany is still there. Tiffany is the one who tried to attack me came to the room bamming on the door, which was out of order and unnecessary. She also was threatening me. They were gossiping about me. Very poor Customer Service. I’ve paid all of my bills in full.

Also, the room was raggedy. The plumbing was not good. The floor was dirty. The sink had very slow drain drainage and the refrigerator was broken.

2026-05-22 • via Nuitee
C
Corey • solo_traveller • us
10
Perfect for getting to know downtown Dallas
Pros:

Location to Downtown, walking distance to just about everything

2026-05-22 • via Nuitee
A
Anakaren • couple • us
8
The stay, price and location was ideal for what we were staying there but staff shouldn’t be bothering guest until at th
Pros:

The price and location was great, I did get a good deal on the hotel thru booking.com though and location near the Dallas World Aquarium was why I think location was ideal

Cons:

On the morning of me and my bfs last stay, we were WOKEN UP by the staff at around 9am asking if we were checking out, mind you check out is at 11a and they have complimentary stay until 12pm so being woken up at 9am ish by the clerk staff was so weird - she was just “asking if we were checking out”, then the cleaning lady came by 30 mins later! It really felt like they were trying to “boot” us out of there. I’ve never had this experience at any hotel I’ve stayed before.

2026-05-22 • via Nuitee
J
judy • couple • us
3
Avoid
Pros:

Location

Cons:

Staff member Tiffany

2026-05-22 • via Nuitee
A
Amber • family_with_children • us
8
We love it!!!
Pros:

It was beautiful!! Great location and better view!! We will be back!!!

Cons:

We had a handicap adjustment room. We did a late booking but the room was huge!! And had an amazing view!!!

2026-05-22 • via Nuitee
G
Gisella • extended_group • us
7
Pros:

The front desk staff was very kind, rooms were nice and clean

Cons:

Valet seems a little short staffed so it is not the workers fault but was having some issues with valet nothing extreme enough to ruin our stay the workers were very nice

2026-05-22 • via Nuitee
A
Alina • couple • ca
5
Pros:

The only location is good

Cons:

Old and Dirty.

2026-05-21 • via Nuitee
S
Saundra • solo_traveller • us
8
Pros:

It was interesting, and the bathroom was clean and updated in a vintage building.

Cons:

The carpet in the room.

2026-05-21 • via Nuitee
M
Marylene • couple • be
7
2026-05-21 • via Nuitee
M
Mayumi • extended_group • us
5
2026-05-21 • via Nuitee
S
Sofia • couple • co
1
Pros:

It was kind of clean. 24h checkin

Cons:

Air conditioner not working. Unsafe location.

2026-05-20 • via Nuitee
K
kenvyn • couple • gb
8
2026-05-20 • via Nuitee
J
Jordan • couple • gb
5
Cons:

I put a deposit down on this hotel stay and I’m yet to receive it back. Have contacted the hotel numerous times yet they don’t reply.

2026-05-20 • via Nuitee
M
marie • couple • us
9
It very good for the short time we were there
Pros:

It was close to everything we needed and walked to

Cons:

The closet doors were very hard to open

2026-05-19 • via Nuitee
B
Bethan • solo_traveller • nl
8
Pros:

Clean, good location downtown, friendly people.

2026-05-19 • via Nuitee
A
Amir • couple • co
1
Crummy hotel. Definitely not worth your money.
Pros:

The history

Cons:

Everything was dirty. We could barely see the sky.
When we arrived we could feel the dust,we started sneezing.
Moreover we didn’t have room service for 2 days (we were staying 3). The only day we had it was because we went down and stayed until they send someone.
Before booking they told us parking was included but when we arrived they told us the only option was a valet parking ($50 per night).

2026-05-19 • via Nuitee
J
JiQuintas • couple • us
3
Cons:

Did not look like pictures online. Felt old and dirty.

2026-05-19 • via Nuitee