Magnolia Hotel Dallas Downtown

Hotels
7.3 (2783 reviews)
1401 Commerce Street , Dallas , UNITED STATES
+1 214-915-6500

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Paid
Children allowed

Facilities

Complimentary high-speed wireless internet access
Overnight valet parking ($45 per night)
Parking for day meetings (fee)
Executive conference facilities
Fitness center
Pet friendly (non-refundable pet fee of $55 plus tax per night)
Flat-screen satellite/cable HD televisions with premium channels
Dedicated work areas
ADA accessible rooms (11 rooms with ADA features)
Meetings and events space
See all facilities

Review Highlights

Pros:
Excellent downtown location
Helpful and friendly staff (several mentions)
Historic building / attractive lobby
Good value for money
Spacious rooms reported by some guests
Cons:
Rooms described as dated, worn, or dirty
Heating/AC and hot water issues in multiple rooms
Rooms often dark / poor lighting
Housekeeping failures (missed cleaning/towel changes)
Limited/no breakfast and no default room service
Valet expensive and occasional unhelpful reception staff
In-room issues (TV not working, dirty windows)

Categories

Cleanliness
4.5
Multiple guests reported dirty/worn rooms, damaged furniture and dirty windows; several described rooms as 'motel quality' or worn down.
Service
8.7
Front-desk had some unhelpful/rude reports, housekeeping missed requests, but many guests praised staff (e.g., Gallileo) as helpful and friendly.
Location
9.5
Repeatedly described as a fantastic/central downtown location and a key positive across reviews.
Room Quality
5.7
Rooms often described as dated, dark, with heating/AC or hot-water issues, malfunctioning TV, and visible wear/damage.
Amenities
6.5
No breakfast at hotel for some, no default room service reported, valet available but considered expensive; some in-room amenities (TV, heating) malfunctioned.
Value for Money
9
Several guests praised the historic property and strong value ('value hard to beat', 'good value for money') despite some condition issues.
Food and Beverage
6.5
Very little F&B mentioned; one review noted no breakfast at the hotel which lowered expectations for this category.
Overall Experience
8
Mixed experiences: many guests would stay again and enjoyed the historic lobby and location, while others were disappointed by room condition and certain staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Magnolia Dallas Downtown occupies the landmark 1922 Magnolia Petroleum Company Building — Dallas' first skyscraper and the first high-rise in the U.S. with air conditioning — crowned by the iconic Pegasus Flying Red Horse. Nestled in the heart of downtown in the Historic District, the hotel is steps from the Dallas Arts District, Dealey Plaza, Main Street shops and restaurants, the Dallas World Aquarium, the Kay Bailey Hutchison Convention Center and American Airlines Center. Guest rooms and suites blend artfully restored vintage charm with modern comfort: plush Magnolia bedding, generous layouts, complimentary high-speed Wi-Fi, flat-screen HD televisions and work-friendly spaces. Recognized by Forbes Magazine as one of the best hotels in Downtown Dallas.

Important information:

Please note: credit cards will be authorized for room, tax and incidentals upon check-in.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 11:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Extra bed

    Extra bed available for ages 2–None: 25 per night.

  • Cot

    Cot available for ages 0–2: free.

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 2783 reviews
Cleanliness: 4.5
Service: 8.7
Location: 9.5
Room Quality: 5.7
Amenities: 6.5
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 8
B
Brenda • couple • us
2
Uncomfortable
Pros:

In downtown

Cons:

Nothing in the room worked. The bed was very uncomfortable. No breakfast option.

2026-11-07 • via Nuitee
V
Valerie • couple • us
7
2026-11-06 • via Nuitee
V
Valerie • couple • us
8
2026-11-06 • via Nuitee
M
Melody • solo_traveller • us
10
Pros:

Loved the location and the history of the building. Beautiful inside and out! Very quiet other than the noise from traffic which is beyond your control. Would 10/10 recommend

Cons:

That I had to leave so soon

2026-11-06 • via Nuitee
M
Mondragón • family_with_children • us
10
Pros:

El personal muy amable y todo muy limpio

2026-11-05 • via Nuitee
L
Ling • couple • us
8
2026-11-05 • via Nuitee
B
Barry • couple • gb
7
2026-11-05 • via Nuitee
L
Lowry • family_with_children • us
9
Cons:

I didn't like that there's no parking. That you need to pay extra for valet. That should be included.

2026-11-05 • via Nuitee
R
raymond • family_with_children • fr
8
Pros:

Très bel hôtel, chambre confortable, bien situé

2026-11-04 • via Nuitee
M
Maria • solo_traveller • es
6
Buena situacion y el resto justito
Pros:

La situacion

Cons:

Un poco antiguo y sombrío

2026-11-03 • via Nuitee
S
Sean • family_with_children • us
7
2026-11-02 • via Nuitee
H
hemant • solo_traveller • us
6
2026-11-02 • via Nuitee
O
ogbazghi • solo_traveller • dj
7
My son is 18+ but your hotel isn’t allowed and not conformed us before
2026-11-02 • via Nuitee
N
Norma • solo_traveller • ca
3
2026-11-01 • via Nuitee
R
Robyn • couple • us
10
Pros:

I love the look of the building

2026-11-01 • via Nuitee
L
Linda • solo_traveller • at
8
2026-10-29 • via Nuitee
I
Ian • solo_traveller • es
9
2026-10-29 • via Nuitee
M
michael • family_with_children • gb
10
Pros:

Location was fantastic and the staff especially Gallileo was very helpful and professional Thank-you.

Cons:

We didn't need such a big room but thankyou it was excellent

2026-10-28 • via Nuitee
T
Thomas • solo_traveller • de
6
Gute Lage. Keine Aussicht für viel Geld.
Pros:

Super Lage.

Cons:

Zimmer zum Innenhof mit Blick auf gegenüber liegende Hauswand. Relativ teuer. Kein Frühstück im Hotel.

2026-10-28 • via Nuitee
C
Chanell • couple • us
4
I would not stay here again.
Pros:

The staff was extremely helpful and pleasant.

Cons:

The property is dated! There was a foul smell throughout the hotel and the lighting is bad. It was very dark in my room even with the one light and two windows being opened.

2026-10-27 • via Nuitee