Leonardo Boutique Hotel The Lancaster Amsterdam

Hotels
•
Eden Hotels - The Netherlands
7.8 (3967 reviews)
Plantage Middenlaan 48 , Amsterdam , nl
+31 20 535 6888

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Unexpected charges

Categories

Cleanliness
6.35
Rooms reported to be dirty and smelly, which greatly impacted the overall experience.
Service
7.82
Mixed experiences; some friendly staff but also reports of rude service.
Location
9.35
Conveniently located, peaceful area close to the center.
Room Quality
6.81
Rooms were described as small and uncomfortable, with some issues reported.
Amenities
7.34
Lack of expected amenities such as TV and WiFi in rooms.
Value for Money
6.3
Unexpected charges at checkout, along with previous overcharges.
Food and Beverage
9.34
Positive mention of breakfast provided.
Overall Experience
9.12
Despite some negatives, the bed issue was resolved well and location appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:04

Property Description

Charming Amsterdam Town House:
The Lancaster Hotel Amsterdam is a charming Amsterdam town house located in the greenest part of the city centre, offering a quaint and cozy atmosphere for your stay.

Convenient Amenities:
Enjoy the convenience of free WiFi, TV, tea and coffee making facilities in all rooms. The 24-hour lounge with free WiFi and a vending machine with snacks adds to the comfort of your stay.

Excellent Transport Connections:
With the nearest bus and tram stop just 150 metres away, exploring Amsterdam is a breeze. Dam Square and Central Station are easily accessible, making sightseeing effortless.

Book your stay at The Lancaster Hotel Amsterdam for a delightful and convenient experience in the heart of Amsterdam.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 7.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3967 reviews
Cleanliness: 6.35
Service: 7.82
Location: 9.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 6.3
Food and Beverage: 9.34
Overall Experience: 9.12
N
N6944ARrosej • Couples
10
5* Hotel
Pros:

Really spacious, clean room. Staff were really attentive and friendly. Would highly recommend

2026-07-25 • via Tripadvisor
Åsa • solo_traveller • se
7
2026-07-25 • via Nuitee
F
Frances • solo_traveller • ie
10
Pros:

Relaxing atmosphere. Supper helpful staff.

2026-07-25 • via Nuitee
J
Jaume • family_with_children • es
8
Bona ubicació en barri tranquil a 10' en tranvia del centre. Les hab. de 4 persones eren petites
Pros:

Barri tranquil i amb tranvies aprop

Cons:

L'habitació era petita i sense armari

2026-07-24 • via Nuitee
E
Eren • couple • cy
4
çok amator
Pros:

.

Cons:

5 gece kaldım ve 1 kere bile oda temizliği gelmedi… rezalet

sifona basınca su klozet dışına çıkıyor, odalar örümcek ağı içerisinde

2026-07-24 • via Nuitee
B
Berric • solo_traveller • fr
8
Cons:

L'alarme incendie à 3h du matin qui nous a obligé de sortir sans un seul mot de l'équipe de l'hôtel

2026-07-24 • via Nuitee
A
Alexander • couple • se
7
2026-07-23 • via Nuitee
N
Nana • couple • ge
10
2026-07-23 • via Nuitee
J
Julio Cesar • family_with_children • es
7
Más o menos
Pros:

Moderno

Cons:

La habitación extremadamente pequeña. Literalmente tocaba hacer malabares para entrar y salir y para pasar entre las camas. Habitación de 2 camas dobles.

2026-07-22 • via Nuitee
A
Anna • couple • tr
10
2026-07-22 • via Nuitee
D
Devin • couple • ch
4
2026-07-21 • via Nuitee
C
Candice • couple • au
10
2026-07-21 • via Nuitee
A
Alexander • family_with_children • il
10
Pros:

Было всё очень классно

Cons:

Чисто,уютно

2026-07-21 • via Nuitee
M
Mikael • couple • se
9
Trevligt boende med bra gym och bar – men i dyraste laget
Pros:

Ett mycket trevligt boende på en bra plats. Bra att de tänker på miljön och att städning behöver beställas separat, dock inte mot avgift så man kan själv välja. Ett fint och ren gymavdelning lyfte också betyget ihop med en prisvärd och trevlig bar.

Cons:

Priset var lite i överkant och kanske lite extra då städning inte ingick (även om det var bra i sig kunde det återspeglas i priset)

2026-07-21 • via Nuitee
D
D3277ACedwardc • Couples
10
Great stay from a caring staff
Pros:

We stayed here for a week beginning July and we had a fantastic stay here. We had an unfortunate accident as my partner broke her elbow and we found that the staff were outstanding in their concern and arranging taxis for local hospital, particularly the 2 ladies on night shift. I would highly recommend staying at this hotel. We can't praise the staff and management enough. Thank you
The Hotel is a boutique hotel which had a very ambient atmosphere and lovely decor. The room was small but comfortable with a large telly. We would definitely stay here again.

2026-07-20 • via Tripadvisor
C
Clara • couple • de
9
2026-07-20 • via Nuitee
A
Ayush • couple • gb
10
2026-07-20 • via Nuitee
C
Carlos • solo_traveller • gb
9
2026-07-20 • via Nuitee
K
Konul • family_with_children • az
8
2026-07-20 • via Nuitee
L
Lara • couple • ch
5
Good but will not recommend
Pros:

It was central and I liked the relaxing reception area

Cons:

Some staff were abrupt and also spoke loudly to each other which was distracting. When asking for something I was told to wait as they were understaffed. Why was this my problem?
Our room was underground so it was too dark

2026-07-20 • via Nuitee