Grand Copthorne Waterfront Hotel Singapore

Hotels
Millennium Hotels
8.6 (3497 reviews)
392 Havelock Road , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Delicious food
Cons:
Ants in the room
Limited lounge area

Categories

Cleanliness
7.6
Ants were seen in the room, indicating a cleanliness issue.
Service
9.6
The service was exceptional during the wedding preparations and staff were very attentive.
Location
9.1
The hotel's central location made it easy for guests to access.
Room Quality
8.1
The room was neat and comfortable with good views.
Amenities
8.6
Good amenities, including a beautiful decor and LED screen for events.
Value for Money
8.1
While it may be pricier, the quality of service justifies the cost.
Food and Beverage
9.1
The food quality was excellent, with attentive chefs catering to feedback.
Overall Experience
8.6
A highly satisfying experience overall with memorable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:55

Property Description

Luxurious Riverfront Location
Grand Copthorne Waterfront, nestled along the Singapore River, provides a picturesque setting with stunning city or river views from its luxurious rooms. Enjoy the convenience of being just a 5-minute drive from Orchard Road, Singapore's famous shopping district.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 restaurants, offering a range of cuisines from international buffet-style at Food Capital to traditional Shanghainese dishes at Grand Shanghai. Don't forget to unwind with a cocktail at Tempo before your meal.

Convenient Amenities
From the outdoor pool to the on-site gym facility, guests can relax and stay active during their stay. Benefit from free WiFi, multi-lingual staff assistance, and laundry services to make your experience seamless.

Experience luxury and convenience at Grand Copthorne Waterfront - book your stay now for an unforgettable Singapore getaway!

Important information:

• Executive Club Lounge is open from 7AM to 10PM daily. Guests with Club Lounge access can choose between a Daily Set Menu breakfast served at the Club Lounge from 7AM to 10AM (last order at 9:45 AM), or enjoy a buffet breakfast at Food Capital on Level 1 from 6:30 AM to 10:30 AM (last order at 10:00 AM).

• Club Lounge guests can also enjoy afternoon high tea and unlimited evening cocktails in the lounge.

• Guests age 12 years old and under, accompanied by an adult, are welcome at Executive Club Lounge before 5:30PM.

• We kindly ask that Executive Club Lounge guests with children maintain a calm and restful ambiance for the enjoyment of all guests.

• Bar services outside of cocktail hour and those not included in club membership are chargeable.

• Should you wish to invite additional guests to the Executive Club Lounge, please contact our Executive Club Lounge team for the charges.

• All prices quoted are subject to 10% service charge and prevailing Goods and Services Tax.

• DRESS CODE: Smart and casual attire as well as covered shoes are required at the Executive Club Lounge. Kindly note that shorts, bathing suits, sports attire, athletic wear, torn or cut off clothing, offensive prints, see-through clothing, baggy clothing, slippers, singlets or tank tops are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3497 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
A
Andrew William couple sg
9
2026-07-04 via Nuitee
E
Enora solo_traveller nc
8
Pros:

Excellent and massive breakfast buffet.
Good gym and swimming pool

Cons:

Everything was great except the check in. The lady at reception was not really nice because we were queuing 1m away from the normal queue line and she told our kids to behave. Bad first impression, otherwise we had a nice stay

2026-07-04 via Nuitee
S
Specialist family_with_children iq
7
2026-07-04 via Nuitee
E
Elad family_with_children il
10
Pros:

מיקום שירות סדר וניקיון

2026-07-04 via Nuitee
A
Ali Reza family_with_children no
9
Pros:

Bra

2026-07-03 via Nuitee
G
Gary solo_traveller au
8
Pros:

Excellent location with easy access to restaurants and MRT with taxis easy available.

Cons:

To get hot water in the room we had to run the bathroom taps for 10 to 15 minutes every time for hot showers. We stayed 7 nights and this was inconvenient. Staff were informed and a room change was suggested on 5 day but we declined.
Checked with guests in adjoining rooms and they had no water issues.

2026-07-03 via Nuitee
S
Suzanne solo_traveller gb
9
Pros:

Rooms were very nice but could do with more storage

Cons:

Breakfast a bit chaotic but the standard of good was good

2026-07-02 via Nuitee
M
Miroslav family_with_children cz
7
I když se na recepci snažili, někteří na recepci nesplňovali očekáváníi této úrovně. Nedostatečná a zmatená komunikace.
Pros:

Skvělá lokalita

Cons:

Komfort lůžek. I když psali, že je to ok, tak Pro 4 člennou rodinu nedostatečné.

2026-07-02 via Nuitee
R
Rebecca couple au
9
We enjoyed our stay we're most likely will choose to stay at this hotel again
Pros:

When I made my booking I requested a higher floor with a view. This request was given to me and I was thankful for it.
I love the walk along the river and the restaurants are within a walking distance from this hotel.
I love the bar/lounge setting facing Singapore river where you feel relax. I love the grilled octopus salad, satay chicken skewers as well as the mango juice

Cons:

Maybe an evaporative cooler fan outside especially in the middle of the day when it's very hot.
Turn down the inside temperature to a comfortable level 21-22 not 18 degrees

2026-07-01 via Nuitee
N
Noreen couple au
5
very disappointing
Pros:

Nothing much, the room was nice, breakfast was ok, location was so disappointing, everything around there is closed, the area is total dead, you have to travel to another area to get a better feel for Singapore.

Cons:

It was like walking into a railway station just utter chaotic, did not know were the staff were, the lobby was so full on busy. it took awhile to find book in, then you were on your own, no ambience at all,

2026-06-30 via Nuitee
H
Henry solo_traveller sg
10
2026-06-30 via Nuitee
R
Rebecca couple au
9
Very comfy, clean and well located.
Pros:

Good location, very comfy beds, staff helpful, good shower. Helped organise take away breakfast & early morning taxi to the airport.

Cons:

Take away breakfast was very poor - continental option was a lot of dry pastries with no butter, jam or anything other than pastries would have liked a little more variety.

2026-06-30 via Nuitee
Y
Yuvaraj family_with_children my
10
Good place to stay
Pros:

Nice to stay with family

Cons:

Price expensive

2026-06-29 via Nuitee
D
Dhanuja solo_traveller in
9
2026-06-29 via Nuitee
L
Leen family_with_children be
10
Heerlijk genieten van de luxe van Singapore.
Pros:

Super hotel langs het water op nog geen 5 minuten wandelen van de metro. We kregen een familiekamer voor 3 personen, maar er werd op vraag heel vlot een extra bed bijgezet omdat we met 4 zijn. De faciliteiten zijn top. Het ontbijt heel uitgebreid en heerlijk. De wandeling vanuit het hotel naar Gardens by the bay langs het water is heel mooi en aan te raden. Het personeel hielp ons bij al onze vragen en waren uitermate vriendelijk! Wij konden ons geen beter verblijf in Singapore voorstellen. Een aanrader!

2026-06-29 via Nuitee
Y
Yuvaraj family_with_children my
10
2026-06-29 via Nuitee
M
Michael solo_traveller de
8
2026-06-28 via Nuitee
S
Simona solo_traveller ro
10
2026-06-27 via Nuitee
R
Ramamoorthy solo_traveller my
6
Okay
Pros:

Mattress and pillows were very good. The front staff receipt at gate was very good and helpful.Room cleaning staff was very polite.

Cons:

Staff at the reception weren’t friendly to didn’t sound polite to all to most of the guests.
Customer service to be point to improve which would attract restay.
Even the staff in the breakfast place were not polite.

2026-06-27 via Nuitee
J
Jane solo_traveller ie
7
Good location
Pros:

The location next to the metro.

The coffee machine and filter water tap in the room.

Cons:

I booked a newly refurbished room and paid extra for the same, I didn't get this as still has the tiny step in bath, old and scratched from the 90's. My friend booked the same and got a new walk in rain.shower. I reported this to reception but they did not help telling me that's it and the hotel is full that they had no rooms of the category i booked available.
The breakfast was very packed each morning, the tables were on top of each other.
The room was supposed to have a king size bed, it was a queen bed turned sideways so your legs stuck out the end, I am 174cm and the bed was small.

2026-06-26 via Nuitee