SureStay Hotel by Best Western Albuquerque Midtown

Hotels
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SureStay Hotel by Best Western
7.3 (1272 reviews)
1635 Candelaria Boulevard Northeast , Albuquerque , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Clean room
Cons:
Loud noise
Poor breakfast
Uncomfortable beds

Categories

Cleanliness
6.51
Several negative comments regarding cleanliness and maintenance issues.
Service
8.48
Staff described as friendly and accommodating, with some positive mentions.
Location
7.52
Convenient access noted, but concerns raised about safety and loitering.
Room Quality
7.47
Mixed feedback; comfortable beds mentioned but also issues with noise and some discomfort.
Amenities
7
Basic amenities available, but parking issues noted and hot tub described as dirty.
Value for Money
7.96
Many reviews mention it being cheap but not a good reflection of quality.
Food and Beverage
6.01
Several reviews mention poor breakfast quality and lack of options.
Overall Experience
7.48
Mixed overall sentiment; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:27

Property Description

Convenient Location
Situated just minutes away from Cliff's Amusement Park, SureStay Hotel by Best Western Albuquerque Midtown offers easy access to popular attractions. The hotel's proximity to Interstate 25 ensures a seamless travel experience for guests.

Comfortable Accommodations
The warmly decorated rooms at SureStay Hotel provide a cozy retreat for guests. With amenities such as cable TV, a safety deposit box, and a desk, the rooms are designed to cater to the needs of every traveler. For added convenience, select rooms feature a sofa bed, microwave, and fridge.

Relaxing Amenities
Guests can unwind and rejuvenate at the indoor pool and hot tub or grab a snack from the vending machines at SureStay Hotel. The availability of free Wi-Fi in every room ensures guests stay connected throughout their stay.

Experience comfort and convenience at SureStay Hotel by Best Western Albuquerque Midtown. Book now to secure your stay at our welcoming hotel.

Important information:

Please note that cash paying guests are required to present a valid cred card upon check-in, but will still have the option of pay in cash upon check-out.

Guests paying in cash or using a debit card will be charged a cash deposit. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 1272 reviews
Cleanliness: 6.51
Service: 8.48
Location: 7.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 6.01
Overall Experience: 7.48
M
Marlissa • family_with_children • us
3
Alright, place.... most likely won't stay here again.
Cons:

I requested while booking for extra towels and bottled water. Was rudely told by front desk that "they don't do that". GPS on App was wrong and kept directing me to someone's personal home. Waited an additional 30+ mins just to check in. Only 1 person working front desk.

2026-06-13 • via Nuitee
J
jayrina • couple • us
8
2026-06-12 • via Nuitee
T
Terry • extended_group • us
10
2026-06-12 • via Nuitee
J
Jan • solo_traveller • us
8
2026-06-11 • via Nuitee
R
Richard • solo_traveller • us
5
So-So
Pros:

Comfortable bed and great value if you're just looking for a place to land for a few hours.

Cons:

Dirty hallway carpets and vending machine was broken.

2026-06-10 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

Habitacion

Cons:

NA

2026-06-10 • via Nuitee
L
Lucita • solo_traveller • us
2
It was ok
Pros:

Coffee and green chile w my breakfast

Cons:

Shampoo/ conditioner was very low. The shower drain was clogged, slow drain, awful smell in the hallway and my room, carpets are very dirty and stained.

2026-06-10 • via Nuitee
D
Diane • extended_group • us
8
2026-06-09 • via Nuitee
I
Isabel • family_with_children • us
5
Fair
Cons:

They didn't clean the room right before we checked in. My husband cut his foot with a glass that was not cleaned up before he arrived.

2026-06-08 • via Nuitee
D
Daniel • family_with_children • us
1
Pros:

Property had bed bugs

Cons:

It had bed bugs

2026-06-06 • via Nuitee
M
murphy • solo_traveller • us
8
Pros:

Clean, friendly, respectful.

Cons:

Fee for dog never mentioned online.

2026-06-06 • via Nuitee
K
Kezia • couple • gb
4
Could have been better
Pros:

Good location

Cons:

Not clean - dirty floor in the bedroom
Staff unfriendly at first
Dog in the breakfast area
Indoor pool had a layer of scum on top

2026-06-06 • via Nuitee
A
ALVINA • solo_traveller • us
10
2026-06-05 • via Nuitee
J
John Scott • solo_traveller • us
10
Very clean, quiet, and comfortable bed.
Pros:

Very convenient location fr my needs and convenient, safe parking.

Cons:

Granted, this is a studio-size room, but a place to hang clothes would be nice.

2026-06-05 • via Nuitee
C
Concho • couple • us
10
2026-06-04 • via Nuitee
F
Francisco Jorge • extended_group • mx
10
Agradable
Pros:

El lugar donde está

Cons:

Todo bien

2026-06-04 • via Nuitee
H
Herlinda • solo_traveller • us
10
Pros:

Breakfast had good choices, room was very clean

2026-06-03 • via Nuitee
A
Alisher • extended_group • us
3
2026-06-02 • via Nuitee
A
Amanda • extended_group • us
10
2026-06-01 • via Nuitee
E
Elia • solo_traveller • us
7
2026-06-01 • via Nuitee