SureStay Hotel by Best Western Albuquerque Midtown

Hotels
•
SureStay Hotel by Best Western
7.3 (1326 reviews)
1635 Candelaria Boulevard Northeast , Albuquerque , US
+1 505-344-5311

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Clean room
Cons:
Loud noise
Poor breakfast
Uncomfortable beds

Categories

Cleanliness
6.51
Several negative comments regarding cleanliness and maintenance issues.
Service
8.48
Staff described as friendly and accommodating, with some positive mentions.
Location
7.52
Convenient access noted, but concerns raised about safety and loitering.
Room Quality
7.47
Mixed feedback; comfortable beds mentioned but also issues with noise and some discomfort.
Amenities
7
Basic amenities available, but parking issues noted and hot tub described as dirty.
Value for Money
7.96
Many reviews mention it being cheap but not a good reflection of quality.
Food and Beverage
6.01
Several reviews mention poor breakfast quality and lack of options.
Overall Experience
7.48
Mixed overall sentiment; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:27

Property Description

Convenient Location
Situated just minutes away from Cliff's Amusement Park, SureStay Hotel by Best Western Albuquerque Midtown offers easy access to popular attractions. The hotel's proximity to Interstate 25 ensures a seamless travel experience for guests.

Comfortable Accommodations
The warmly decorated rooms at SureStay Hotel provide a cozy retreat for guests. With amenities such as cable TV, a safety deposit box, and a desk, the rooms are designed to cater to the needs of every traveler. For added convenience, select rooms feature a sofa bed, microwave, and fridge.

Relaxing Amenities
Guests can unwind and rejuvenate at the indoor pool and hot tub or grab a snack from the vending machines at SureStay Hotel. The availability of free Wi-Fi in every room ensures guests stay connected throughout their stay.

Experience comfort and convenience at SureStay Hotel by Best Western Albuquerque Midtown. Book now to secure your stay at our welcoming hotel.

Important information:

Please note that cash paying guests are required to present a valid cred card upon check-in, but will still have the option of pay in cash upon check-out.

Guests paying in cash or using a debit card will be charged a cash deposit. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

7.3
Based on 1326 reviews
Cleanliness: 6.51
Service: 8.48
Location: 7.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 6.01
Overall Experience: 7.48
N
Nick • couple • us
1
Don't stay here.
Pros:

Only liked the location.

Cons:

This place gave me a severe chest sickness. Need to clean the A/C. Lost my voice for a week. Found a bug in the bed. Breakfast was not good either.

2026-09-19 • via Nuitee
A
alina • family_with_children • cr
9
2026-09-17 • via Nuitee
T
Tiffany • extended_group • us
1
Staff on day of check in was rude and room not clean
Pros:

Nothing

Cons:

Staff was rude and room was not clean, and signs of bed bugs on beds

2026-09-17 • via Nuitee
A
Amber • couple • us
5
Not impressed
Pros:

The room was mostly clean. There were all kinds of splatter stains and just gross stuff on the walls. The bed itself and surfaces you touch seemed pretty clean.

Cons:

Yes the room was recently updated/no carpet in there but there must have been some recent water damage. The floor shook and felt like you would fall through all in the entrance way and bathroom. When showering I kept thinking about how many people were about to possibly see me naked if I fell through. It was just really scary. The hallways were hot and smelly. The hot tub was out of order with caution tape and pool was green/cloudy. The vending machines had dust/dirt inside of them?? Just overall crazy to pay $100 after taxes for a hotel worth $70.

2026-09-16 • via Nuitee
R
Raelynn • solo_traveller • us
8
Pros:

The price, location and the cleanliness.

2026-09-16 • via Nuitee
L
Leticia • solo_traveller • us
9
Pros:

It was nice and comfortable place to stay.

Cons:

The staff was helping someone then another person. I would say same family cut in front of me. That was rude! The staff person front office helped them first. We waited a long time to check in.

2026-09-14 • via Nuitee
R
Robert • couple • us
8
Nice clean place with great workers all around.
Pros:

The lady at the front desk was extremely knowledgeable, professional and very helpful . The location was easy to access. The room was nice and spacious king bedroom.

Cons:

Only had 1 problem but the nice lady at the front desk handled it perfectly. When I got into the room I set my bags down and went to use the restroom. When I opened the toilet lid the bowl was dirty, so I flushed it and it backed up right away. So I went to the front desk and told her toilet was plugged. She asked me if I wanted a different room and I said no, I can probably get it unplugged if you have a plunger. She said let’s go see if we can find one and we went to their supply room and found one. She gave it to me along with a plastic bag to put it in after I was done and to keep it in restroom in case it got stuck again. Well I got it unplugged and let her know it was all good and thanked her for her assistance.

2026-09-13 • via Nuitee
C
Christopher • solo_traveller • us
5
Clean but I slept poorly
Pros:

Easy access

Cons:

Near freeway

2026-09-13 • via Nuitee
L
Leo • couple • us
9
2026-09-12 • via Nuitee
D
David • couple • us
8
comfortable stay for the price
Pros:

roomy, comfortable bed, clean

2026-09-11 • via Nuitee
L
Lisa • extended_group • us
5
Pros:

Rooms were decent

Cons:

The hallways going to the rooms haven’t been vacuumed in a while. The bathroom had mold above the shower

2026-09-11 • via Nuitee
D
Duran • couple • us
10
2026-09-11 • via Nuitee
H
Hoyoun • solo_traveller • us
5
Pros:

Nice staff

Cons:

자연스럽게는:

“I slept in the bed, and now I’m itchy.”

2026-09-10 • via Nuitee
J
Joaquin • solo_traveller • us
5
Pros:

El estacionamiento

Cons:

No tiene aire acondicionado en el comedor y en los pasillos

2026-09-07 • via Nuitee
G
Gloria • couple • us
7
2026-09-03 • via Nuitee
J
Julia • extended_group • pl
9
Pros:

everything was allright

2026-09-02 • via Nuitee
J
Jesus • family_with_children • us
3
Not good
Pros:

Nothing

Cons:

They have not returned me my deposit

2026-08-30 • via Nuitee
I
Ijeoma • couple • us
8
2026-08-27 • via Nuitee
R
Ruby • couple • gb
10
2026-08-25 • via Nuitee
W
Weston • solo_traveller • us
9
Very nice?, will stay again.
Pros:

Clean and quiet. Easy access to interstate and town.

Cons:

Wish they would give EMS discount.

2026-08-24 • via Nuitee