SureStay Hotel by Best Western Albuquerque Midtown

Hotels
•
SureStay Hotel by Best Western
7.3 (1255 reviews)
1635 Candelaria Boulevard Northeast , Albuquerque , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Clean room
Cons:
Loud noise
Poor breakfast
Uncomfortable beds

Categories

Cleanliness
6.51
Several negative comments regarding cleanliness and maintenance issues.
Service
8.48
Staff described as friendly and accommodating, with some positive mentions.
Location
7.52
Convenient access noted, but concerns raised about safety and loitering.
Room Quality
7.47
Mixed feedback; comfortable beds mentioned but also issues with noise and some discomfort.
Amenities
7
Basic amenities available, but parking issues noted and hot tub described as dirty.
Value for Money
7.96
Many reviews mention it being cheap but not a good reflection of quality.
Food and Beverage
6.01
Several reviews mention poor breakfast quality and lack of options.
Overall Experience
7.48
Mixed overall sentiment; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:27

Property Description

Convenient Location
Situated just minutes away from Cliff's Amusement Park, SureStay Hotel by Best Western Albuquerque Midtown offers easy access to popular attractions. The hotel's proximity to Interstate 25 ensures a seamless travel experience for guests.

Comfortable Accommodations
The warmly decorated rooms at SureStay Hotel provide a cozy retreat for guests. With amenities such as cable TV, a safety deposit box, and a desk, the rooms are designed to cater to the needs of every traveler. For added convenience, select rooms feature a sofa bed, microwave, and fridge.

Relaxing Amenities
Guests can unwind and rejuvenate at the indoor pool and hot tub or grab a snack from the vending machines at SureStay Hotel. The availability of free Wi-Fi in every room ensures guests stay connected throughout their stay.

Experience comfort and convenience at SureStay Hotel by Best Western Albuquerque Midtown. Book now to secure your stay at our welcoming hotel.

Important information:

Please note that cash paying guests are required to present a valid cred card upon check-in, but will still have the option of pay in cash upon check-out.

Guests paying in cash or using a debit card will be charged a cash deposit. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 1255 reviews
Cleanliness: 6.51
Service: 8.48
Location: 7.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 6.01
Overall Experience: 7.48
J
Julieta • family_with_children • us
10
2026-05-22 • via Nuitee
K
Knight • couple • us
4
Pros:

They had a fresh waffle make that really hit the spot in the morning.

Cons:

The jab outlets on all the lamps in my room were disabled, rather inconvenient because I forgot my wall charger. Also, some of the outside doors had their handles removed. Like it wasn’t just locked securely in only opens with a card kind of situation like the door handles were removed and the door was permanently locked. That’s concerning cause that’s not only a safety hazard, but it makes me really kind of sketched out about the area cause that’s telling me that there were so many attempted break-ins that they just gave up and took away the knob.

2026-05-22 • via Nuitee
U
Username JOSEPH • solo_traveller • us
8
2026-05-22 • via Nuitee
T
Theodore • solo_traveller • us
8
2026-05-21 • via Nuitee
S
Sara Ivette • family_with_children • us
8
2026-05-21 • via Nuitee
M
marquez • extended_group • us
1
Hotel hell.
Pros:

Not a single thing about this place was acceptable.

Cons:

Rented three rooms for a weekend festival for my family and the room me and my wife had was full of bugs with flying ants around the room. When i advised the front counter of the unsanitary conditions of the room the front desk lady advised that there was no rooms that would be available to switch to and that we would have to wait for the next morning to have the issue addressed. My wife and i stayed at another room we had already booked as part of the three having to stay with part of the family. The next morning i advised a different front desk lady of the issue to which she advised that i would need to cancel the booking and that i would only receive half of the booking refunded and that I would have to pay an additional fee for my wife and i staying in the separate room we had already booked and paid for.

2026-05-21 • via Nuitee
P
Paula • solo_traveller • us
6
It adequately filled my needs to be at an 8:00 am meeting the next day.
Pros:

The price.

Cons:

Too close to i25.

2026-05-20 • via Nuitee
I
Ilusion • extended_group • us
4
Cons:

The room we stayed in had bugs
We told the lady at front desk and said nothing about it.. even showed her pics of the bugs

2026-05-19 • via Nuitee
S
Stephonie • family_with_children • us
3
It was clean staff was friendly. Cold showers is a nope and no working outlets!
Pros:

Location

Cons:

Wall outlets did not work and no hot water!!!! Cold showers! 👎🏼

2026-05-18 • via Nuitee
N
Nora L • couple • us
3
Will not be staying here again.
Pros:

Not much. The beds were comfortable.

Cons:

The bathroom was dirty, the tub was dingy and so were the towels.

2026-05-18 • via Nuitee
T
Tanya • solo_traveller • us
7
Pros:

simple easy comfortable! staff was friendly!

Cons:

the outside is a bit sus , didn’t have any fresh / non sugar options for breakfast.. ie. fruit but the hotel staff are really nice and try to help you out if they can!

2026-05-16 • via Nuitee
W
Wolfgang • extended_group • de
8
Für die Durchreise top
Pros:

Saubere Sache und wenige Fahrminuten in die Stadt.

Cons:

Schwimmbad leider erst ab 0900h offen.

2026-05-12 • via Nuitee
H
Hacene • solo_traveller • us
8
Pros:

Good price. Bad location.

2026-05-12 • via Nuitee
J
Jolene • solo_traveller • us
5
2026-05-11 • via Nuitee
A
Angela • family_with_children • us
10
2026-05-11 • via Nuitee
A
Amber • couple • us
6
2026-05-11 • via Nuitee
G
Garoutte • solo_traveller • us
6
2026-05-09 • via Nuitee
C
Colleen • solo_traveller • us
10
Pros:

The rooms

Cons:

Nothing

2026-05-08 • via Nuitee
J
janna • couple • nl
5
2026-05-08 • via Nuitee
I
inez • solo_traveller • us
1
Pros:

It was comfortable in town there was no hot water there was no microwave The microwave didn't want to work I told them they came check it out still didn't work the whole time we were there they complain about the kids yelling in the pool not yelling but jumping or just being having fun in the pool area whenever it's a pool they said you had to be quiet it's the middle of the day I don't understand why it's a pool kid it's going to be loud echoes The bed bugs and couldn't get a hold of the manager to get a move us to different room not even when that wing of the hot water boiler thing went out they don't want to a different room it was just bad bad

Cons:

Well I didn't like was when the stuff the people owners were rude didn't want to switch his room because there was no microwave there was no hot water she was hard person to get older

2026-05-07 • via Nuitee