The Fullerton Hotel Sydney

Hotels
8.9 (10959 reviews)
1 Martin Place , Sydney , AU
+61 2 8223 1111

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff (concierge highlighted)
Good room size and views (clock tower)
Strong F&B: buffet and restaurant praised
Historic charm and well-preserved building
Cons:
Inconsistent cleanliness (dust, stains) and dated carpets
Value for money concerns; some find it expensive
Occasional serious staff issue/privacy breach reported
Mixed breakfast quality / poor coffee pods
Some room maintenance issues (worn carpet, bath draining, stained headboard, bad pillows)

Categories

Cleanliness
8.3
Mixed signals: several guests explicitly praised cleanliness and well-maintained rooms, but others reported dusty shelves, stained headboards and worn carpets; overall slightly below top-tier standard.
Service
9.3
Generally very positive: multiple comments about friendly, helpful staff and an outstanding concierge; tempered by a notable complaint about rude staff and a privacy breach, but overall service is a strong point.
Location
9.5
Consistently highlighted as excellent: perfect CBD location, great for transport, shopping and dining (mentions of 1 Martin Place and central position).
Room Quality
8.6
Mostly positive on room size, comfortable beds and good bathrooms, but several reports of dated rooms, worn carpet, noisy/draining bath and poor pillows reduce the score slightly.
Amenities
9
Strong amenities noted (bar, breakfast buffet, toiletries, quick lifts, parking options); minor negatives such as poor coffee pods and unclear Netflix/check-out information.
Value for Money
8
Mixed value perception: a number of guests felt the price was high and not fully justified, though others appreciated free upgrades or valued parking options.
Food and Beverage
9.2
Generally excellent: buffet breakfast and on-site restaurant received high praise and one guest called the buffet 'amazing'; a few comments noted poor-quality breakfast in one stay and bad coffee pods.
Overall Experience
9.3
Majority of stays described as enjoyable or excellent with memorable views and historic charm; a small number of serious negative incidents lower unanimity but overall experience remains very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Luxurious Accommodation with Stunning Views
Experience the elegance of The Fullerton Hotel Sydney's luxurious rooms with unique décor, flat-screen TVs, and some offering breathtaking city views. Enjoy free WiFi in public areas and indulge in a stay surrounded by sophistication and comfort.

State-of-the-Art Fitness Centre
Stay active during your visit with access to the hotel's Fitness Centre on level 6, equipped with top-of-the-line cardiovascular equipment, free weights, treadmills, and strength equipment. Maintain your fitness routine while enjoying your stay in the heart of Sydney.

Diverse Dining Options
Indulge in a culinary journey at The Fullerton Hotel Sydney with a range of dining options from modern Australian cuisine to Southeast Asian signature dishes and handcrafted cocktails. Whether you prefer a casual meal at The Place or a sophisticated experience at The Bar, savor every bite and sip during your stay.

Book your luxurious stay at The Fullerton Hotel Sydney and immerse yourself in unparalleled comfort and hospitality.

Important information:

Payments made by credit card will incur a Merchant Service Fee of 1.85%, and debit cards will incur a fee of 0.90%.

Please note that The Fullerton Hotel Sydney requires a AUD 100 per night, credit card pre-authorization upon check in to cover any incidental charges.

Please note entry to the fitness center is for registered guests only over the age of 18.

Guests aged 16 to 18 can use the fitness center only under adult supervision and with a signed consent form presented by a parent or guardian. For more information, please contact the property using the contact details found on the booking form.

The photo ID provided must match the personal details on the credit card used at the time of reservation must be presented upon check in at the hotel; check-in will be denied.

We partner with two nearby public parking facilities. Secure Parking at 159 Pitt Street (located under the hotel) has self-parking AUD 68 per 24 hours and Valet parking AUD 115 per 24 hours. The second option is Wilson Parking at AUD 23 Angel Place (Pitt Street), charging AUD 35 per entry per 24 hours on weekdays and weekends. Please note that both options must have the ticket validated by the hotel Concierge. Prices are subject to change.

Please note that for group bookings, a nonrefundable prepayment of the full amount is required at least 60 days prior to arrival.

For group booking, guests must sign the property rental contract prior to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.9
Based on 10959 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.5
Room Quality: 8.6
Amenities: 9
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 9.3
M
M Rasin • family_with_children • au
10
Awesome hotel
Pros:

Great location. Walking distance to the mall and other attractions. Beautiful interior. Delicious complimentary buffet breakfast.

Cons:

N/A

2026-11-07 • via Nuitee
S
Sara • couple • au
8
2026-11-07 • via Nuitee
J
Janet • couple • au
10
2026-11-06 • via Nuitee
B
Barker • family_with_children • au
10
2026-11-06 • via Nuitee
A
Anastasia • couple • gb
10
We have a lovely stay at the Fullerton and wish we could have stayed longer - will definitely be bac
Pros:

Beautiful

Cons:

More watermelon!

2026-11-06 • via Nuitee
S
sunggeun • couple • au
10
2026-11-05 • via Nuitee
H
Hao • couple • au
10
2026-11-05 • via Nuitee
E
Emanuela • solo_traveller • au
7
2026-11-05 • via Nuitee
N
Neil • solo_traveller • au
9
2026-11-05 • via Nuitee
M
Margaret • couple • au
10
2026-11-05 • via Nuitee
E
Emanuela • couple • au
7
Pros:

Charming and great location

Cons:

Rooms need a revamp ! Staff not trained well

2026-11-05 • via Nuitee
A
Alberto • solo_traveller • it
9
Pros:

Ottima la posizione. Camere spaziose e ottima colazione

2026-11-04 • via Nuitee
A
Arabi • family_with_children • au
8
2026-11-04 • via Nuitee
E
ES • couple • uy
10
Excelente
Pros:

Muy buen desayuno y muy buena ubicación, un excelente hotel, con personal super amable y atento

2026-11-04 • via Nuitee
K
Kathryn • solo_traveller • au
10
2026-11-04 • via Nuitee
P
Paul • family_with_children • au
10
Pros:

Front desk staff were very helpful

2026-11-04 • via Nuitee
A
Alice • extended_group • au
10
The staff are amazing, from the porters, to the front desk, to the servers, and cleaners… all amazing. Friendly, helpful
Pros:

Beautiful. Clean. Modern.

2026-11-03 • via Nuitee
P
Pauline • couple • au
9
Pros:

Location, facilities, staff, room view, lounge

Cons:

Not much

2026-11-03 • via Nuitee
P
Peter • couple • au
9
Great location and outdoor food setting
Pros:

High ceilings

2026-11-03 • via Nuitee
C
Corinne IORIO • family_with_children • nc
10
2026-11-03 • via Nuitee