Hilton Garden Inn Calgary Airport

Hotels
•
Hilton Garden Inn
8.8 (353 reviews)
2335 Pegasus Road Northeast , Calgary , ca

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Clean rooms
Cons:
Housekeeping issues
Expensive breakfast
Maintenance problems

Categories

Cleanliness
7.95
Several mentions of cleanliness issues, including dirty bedding and a pair of men's underwear left on the floor.
Service
9.45
Overall positive feedback about staff being accommodating and helpful, with notable mentions of specific staff like Timothy and Krisha.
Location
9.45
Great location for airport access with timely shuttle service.
Room Quality
8.45
Room was spacious and comfortable, but some rooms had maintenance issues.
Amenities
8.95
Pool and hot tub were well-liked, but some amenities like the breakfast were considered expensive.
Value for Money
8.45
Some value perceptions impacted by cleanliness and maintenance issues relative to the price point.
Food and Beverage
8.45
Great food quality was noted, but breakfast was perceived to be expensive.
Overall Experience
9.25
Despite some issues, generally positive experiences were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:57

Property Description

Convenient Location
Situated just 15 minutes from Calgary International Airport, Hilton Garden Inn Calgary Airport offers easy access for travelers.

Relaxing Amenities
Unwind in the indoor saltwater pool and hot tub, or enjoy the comfort of a well-equipped room with a microwave, refrigerator, and free WiFi.

Dining and Services
Indulge in delicious meals at the Garden Grille & Bar, grab a drink at the Pavilion Lounge, or pick up snacks at the 24-hour pantry. With a fitness center, free shuttle service, and business facilities, all your needs are catered to.

Experience comfort and convenience at Hilton Garden Inn Calgary Airport – book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 353 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 9.25
M
Marina • solo_traveller • ca
10
2026-05-19 • via Nuitee
A
Andy • solo_traveller • us
8
2026-05-10 • via Nuitee
A
Alain • couple • ch
7
2026-05-03 • via Nuitee
S
sonyavh • Family
10
Great stay after a cancelled flight
Pros:

We stayed here after our flight was cancelled and were really impressed by the effort the staff made to make our stay a good one.

2026-04-29 • via Tripadvisor
F
Fred • couple • ca
8
2026-04-08 • via Nuitee
Z
Zafar • solo_traveller • ca
8
2026-04-03 • via Nuitee
R
rshardha • Business
8
Stay near Calgary airport.
Pros:

Good location, front desk was very help full.
Ambience was bit old, but the stay was good.
Only my complain was with break fast staff, quite rude behavior. They need training to behave with customers.
Room was very specious, clean, very quiet and value for money.
In breakfast I liked the Egg Omelet and Coffee.

2026-03-17 • via Tripadvisor
K
Kelboy1971 • Couples • Medicine Hat, Alberta
2
Will never stay here again
Pros:

My wife and I stayed there Feb. 13th and 14th, when we got to our room it was dark so I went to open the roller shade, the chain was completely missing and I had to stand on a chair and roll it up by hand. The room was pretty warm so I went to adjust the thermostat but the temp didn't seem to change at all that evening and night and it was so warm you couldn't sleep, I told front desk about it in the morning and they said there was an issue with the hvac system and that they could bring some fans up to our room, I was under the impression that it would be fixed that day but we ended up going another night with no sleep because it was so warm, if they had told us we could have went to another hotel and actually enjoyed what was left of our weekend, the manager tried to offer us points to make it better and I refused it, anywhere else you go and have an issue like that they would comp the stay. This experience has turned us off of Hilton completely.

2026-03-16 • via Tripadvisor
L
Lyne • couple • ca
10
2026-02-22 • via Nuitee
K
Karen • extended_group • us
8
Pros:

The room, bed, facilities were all nice and clean. The staff in the dining room was great and food was good. .

Cons:

The front desk staff told different stories to me and my co-worker about the shuttle. It's hard to make decisions when you are getting different information from each staff member. Also, the cleaning crew took a Walmart bag that was sitting on the floor of the room. It had a receipt in it that I needed for claiming expenses and I intended to use that bag for my dirty clothes in my suitcase. They should never throw anything away that is not in a trash bin. That cost me money, which makes me unhappy.

2026-02-09 • via Nuitee
K
ken • solo_traveller • ca
9
Great time great staff and great cook
Pros:

Had bars close by and in hotel

2026-02-09 • via Nuitee
F
flumperlinab • Solo travel
6
Overall good stay with room for improvement.
Pros:

The lobby is elegant and cozy. The staff allowed me a complimentary early check-in. My room was comfortable and clean but I did have the minor hiccup upon arrival of finding hairs and makeup stains on the bedding. After alerting the staff, they immediately acted. However it was lucky that I happened to noticed the bedding before 5pm which is when housekeeping supposedly left for the day. I had specifically left a note when booking asking for fresh sheets and towels. On-site guest laundry is very helpful but the laundry pods they sell individually are overpriced. I enjoyed the restaurant - menu was diverse and the waiters diligent.

2026-02-07 • via Tripadvisor
R
rachel • solo_traveller • ca
4
The hotel was is disrepair, too much so for that price point in my opinion.
Pros:

The bed was very comfortable, the room very spacious.

Cons:

The fridge in my room didn’t work, some electrical outlets in the room didn’t work (hotel staff was informed) , only one jet in the hot tub worked, ants crawling on the floor of the pool room and there was here that wasn’t mine in my bathtub.

2026-01-20 • via Nuitee
Y
Yasmin • solo_traveller • ca
2
Housekeeping ruined the experience for me. Please consider hiring better staff.
Pros:

Bed was comfortable and so we're the pillows.

Cons:

Housekeeping. They did a poor job. One of the house keepers put dirty bedding back on a bed I asked her to change. None of the surfaces were cleaned. I had to call house keeping again to ask to VACUUM the room. It's highly unprofessional.



The fact that I had call maintenance to open a window for me because they removed a part of the video that would allow me to open.

2026-01-20 • via Nuitee
C
Colin • solo_traveller • us
9
Pros:

Acceptable airport hotel. A little pricey and too far from airport without adequate guidance (map) to get to termianl.

Cons:

I had BBQ ribs for dinner. Probably the worst ribs I have ever had; they were burnt to a crisp.

2026-01-19 • via Nuitee
D
Dean • couple • ca
10
Very relaxing and perfect location
2026-01-19 • via Nuitee
B
Bradley • couple • ca
10
Great stay
Cons:

Internet could be a bit user friendly

2026-01-15 • via Nuitee
T
Tammy • family_with_children • ca
1
2026-01-11 • via Nuitee
Z
Zhou • solo_traveller • ca
10
2026-01-06 • via Nuitee
M
Monique • couple • au
5
2026-01-03 • via Nuitee