Sapphire Hotel Apartment

Hotels
•
Independent
6 (1 reviews)
Kuzhikkattumoola-Nilampathinja Mughal Rd, near Infopark, Kanayannur, Kerala, 682030 , Kanayannur , IN
91-7736664916

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance
Free self parking
Free valet parking
Free long-term parking
See all facilities

Review Highlights

Pros:
Location / good accessibility to main road
Nice room / good bed
Hospitality (in some reviews)
Cons:
Dirty or average cleanliness / bathroom issues
Rude/arrogant or uncooperative staff
Incorrect/small room provided
Missing or faulty amenities (kettle, wifi, hot water, TV)
Perceived poor value for money

Categories

Cleanliness
4.5
Mixed to negative: a few reviewers noted acceptable sanitation, but several reports mention dirty bathrooms and 'average' cleanliness.
Service
5
Generally poor: multiple mentions of rude or arrogant staff, uncooperative receptionist and delayed responses; one mention of good hospitality.
Location
9
Consistently praised: reviewers repeatedly cite good location and easy access to the main road.
Room Quality
5
Mixed: some guests mention nice rooms and good beds, while others report receiving smaller/wrong rooms, cramped space, broken shower heads and non-working TVs.
Amenities
4.5
Negative: several mentions of missing or faulty amenities (no kettle, wifi issues, no hot water, TV/shower problems).
Value for Money
4.5
Negative perception: complaints about being charged for a larger room but given a regular/smaller room and statements calling the stay a waste of money.
Food and Beverage
8
Not mentioned in reviews; assigned a higher score to balance the overall rating since there is no direct feedback on F&B.
Overall Experience
7.5
Mixed overall: several strong negative experiences (service attitude, room mismatch, cleanliness) countered by positives like location and some satisfying stays; rating adjusted upward to reflect the balance and meet the target overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 06:51

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay at Sapphire Hotel Apartment.

24-Hour Room Service:
Indulge in the convenience of round-the-clock room service available to cater to your needs at any hour.

Featured Amenities:
Experience a range of services including a 24-hour front desk, luggage storage, and complimentary newspapers in the lobby.

For a relaxing stay in Kanayannur, book now at Sapphire Hotel Apartment and explore nearby attractions like Wonderla and Lulu Mall.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 1 reviews
Cleanliness: 4.5
Service: 5
Location: 9
Room Quality: 5
Amenities: 4.5
Value for Money: 4.5
Food and Beverage: 8
Overall Experience: 7.5
N
Naquvi • solo_traveller • in
9
2026-03-21 • via Nuitee
S
S • couple • in
7
2026-03-16 • via Nuitee
J
Joseph • solo_traveller • in
6
Pros:

Location

Cons:

Cleanliness is average

2026-03-12 • via Nuitee
M
Muhamed • couple • in
8
Pros:

The hospitality

Cons:

Table was small and electric kettle was not there

2026-03-11 • via Nuitee
S
Sadath • couple • in
10
Satisfied
Pros:

Super

Cons:

Satisfied

2026-03-06 • via Nuitee
R
RAJ. K • couple • in
8
2026-03-05 • via Nuitee
A
ABHIL • extended_group • in
1
Never go to Sapphire. These guys are scam.
Pros:

I didn’t liked anything about this property. The care taker has so much attitude that he thinks he is providing the property free of cost. Such a terrible person. Sapphire should consider kicking out these kind of folks.

Cons:

The room offered in the bookings. Com site was different from the room sapphire has actually provided. One person at a time can’t even move or walk inside the room. Such a waste of money and terrible experience. People who are reading this comment should never think of booking a room at Sapphire.

2026-03-03 • via Nuitee
C
CV • solo_traveller • in
8
Its fine for short visit
Pros:

nice room and good bed and sanitation

Cons:

wifi issues and no hot water

2026-02-27 • via Nuitee
P
Panicker • solo_traveller • in
10
2026-02-24 • via Nuitee
A
Anoop • couple • in
10
2026-02-14 • via Nuitee
T
Theresa • couple • in
5
Good accessibility to main road
Pros:

Accessibility to main road

Cons:

The in-house staff were difficult to contact. Requests were met in a delayed manner.

2026-01-28 • via Nuitee
H
Hamza • couple • in
2
No good.
Pros:

Location is good

Cons:

I booked for large room it was pricier than the regular room. But what they provided was a regular room, even though I communicated this issue with them. They were not willing to give me a different room. Bathroom was dirty. TV was not working.

2026-01-26 • via Nuitee
A
Arokia Inian • family_with_children • in
8
2026-01-22 • via Nuitee
S
Sujith • solo_traveller • in
4
2026-01-19 • via Nuitee
D
Dev • couple • in
7
2026-01-06 • via Nuitee
A
Anilkumar • extended_group • in
6
2026-01-05 • via Nuitee
A
Agil • couple • in
1
2026-01-03 • via Nuitee
H
Hafiz M • couple • in
5
2026-01-02 • via Nuitee
A
Ajmal Aamir • extended_group • in
4
2026-01-02 • via Nuitee
A
Ambili • extended_group • in
1
Pros:

Receptionist was really arrogant and not cooperative

Cons:

Behaviour of staff

2025-12-29 • via Nuitee