Extended Stay America Suites - Corpus Christi - Staples

Desde el check in, la persona que me atendió tenía una mala actitud, las habitaciones en condiciones deplorables, la limpieza pauperrima, las sabanas con muchisimas manchas y cabellos y olían bastante a humedad, casi ninguna luz funcionaba, había suciedad en todas partes, y lo peor fue que el techo estaba goteando y tenía una burbuja llena de agua justo a lado de la cama y al solicitar un cambio nos dijeron que estaban todos llenos, que podían ofrecernos cambiarnos de habitación pero que el único inconveniente era que NO servía el baño, ni que decir del "desayuno", ni siquiera tenía lugar específico para el desayuno, era a lado del front desk y solo era café y un pan, lo único rescatable es la ubicación pero de ahí horrible experiencia, no volvería ni como última opción.

When we arrived our room smelled heavily of smoke (I did ask for a non smoking room). The sheets on the sofa bed didn't look as if they were washed. The sofa cushions had unknown stains on them. We did bring up all these issues and Dee, who works the front was apologetic and very understanding, she gave us another room as quickly as she could.

En general esta bien, los muebles un poco viejos, aunque rente un cuarto en area de no fumadores al entrar olia mucho a cigarro. El sillon y alfombras muy manchados, los cubrecolchones manchados como de sangre, quizas lo limpiaron pero no quitaron del todo las manchados, sabanas sucias y con cabellos, una que otra cucarachita, pero pues donde quiera hay! Los pasillos calientes y la lavandería ni se diga el aire no funcionaba!

No coffee maker in room
No hair dryer
One towel only no hand or wash cloths
Bed hard
Fire alarm beeped and no one could change it, but tried. No maintenance on staff after 4 pm
So she disconnected it which is all she could do. Train staff to learn how to change 9volts on fire detectors if you do not have maintenance there.

Since I had to book last minute, I ended up closer to the elevator than I would prefer, and at one point I heard loud guests and a crying baby; however, it was temporary.Also, the aesthetics leave something to be desired, but I wasn’t expecting a five-star experience. I basically needed a place to sleep. The appliances were dated, but I cannot speak with whether they were in working order, as I didn’t need them.

That it was over..i was being compensated but by the time operator got hold her supervisor..last booking for othe hotel was sold out too😔

la espera en recepción, las camas estaban sucias, el clima tiraba agua, igual que el refrigerador, y en el baño habia cucarachos.

Roaches in kitchen and bathroom. Smelled of mildew in hallway and there was dog feces in the hall.

The beds were very hard felt like sleeping on the floor the pillows were even worn out they were so flat couldn’t even fold them to make it comfortable the fold out sofa bed was nasty it had food crumbs still on the mattress & was even hard you could feel the springs they claimed to have breakfast all they had a coffee bar with small packaged muffins and they didn’t give no towels only small face & hand ones

I have stayed in some questionable places during my travels, but this was by far the worst. The only exceptional part of the experience was the staff, who were consistently friendly and welcoming.

Unfortunately, the property itself was dirty, damaged and poorly maintained. There was trash in the hallways, dirty carpet, stains on the furniture and towels that appeared as though they had already been used. There was mold in the bathroom, a towel rack pulling away from the wall, cabinets and drawers that would not close, rust on the appliances and holes in the ceiling.

The faux leather chair was so badly ripped that it could not be used without risking a cut. The remote control was held together with tape to keep the batteries inside, yet it still did not work properly. There was even dirt or dried food on the key card holder.

The worst issue was the overwhelming smell in the room, combined with extreme humidity. The air conditioning worked reasonably well, but it struggled to make the room comfortable. The elevator also felt frightening and unsafe, as though it could drop at any moment. I never found the advertised continental breakfast.

To top it all off, at 11:00 a.m., a staff member began loudly banging on guests’ doors and announcing that it was 11:00 and everyone needed to get out. In more than 40 years of frequent travel, I have never experienced anything like that.

I took photos, although they do not fully capture the stains, dirt and overall condition. In person, it was far worse.

This hotel does not deserve its current rating. At best, it is a one-star property. I will never stay here again. Terrible experience.

Nothing - everything was great!