Pentahotel Brussels Airport

Hotels
•
pentahotels
7.4 (3343 reviews)
Berkenlaan 5 , Diegem , be
+32 2 620 34 21

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Decent location
Good value for money
Stylish hotel
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
5.54
There are multiple mentions of cleanliness issues, especially concerning dirty toilets and rooms.
Service
8.51
The staff provided good service overall, although there were some specific complaints about room quality.
Location
7.55
Location is decent for access to the airport and public transport, but it can be inconvenient if you rely on public transport at night.
Room Quality
6.5
Rooms were described as tiny and there were complaints about the air conditioning and cleanliness.
Amenities
8.53
Amenities are generally good, although some guests desired more facilities in the room.
Value for Money
8.49
Many reviews noted that the price is reasonable considering the location and amenities offered.
Food and Beverage
6.54
Breakfast options were criticized, with mentions of missing items like eggs.
Overall Experience
7.51
Overall experience is mixed with strong positives and notable concerns regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:48

Property Description

Convenient Location and Accessibility

Located in the heart of the Brussels Airport area and just a short drive from the NATO Headquarters, Pentahotel Brussels Airport is easily accessible from all main roads, making it a perfect choice for business and leisure travelers alike.

Modern Amenities and Services

Pentahotel Brussels Airport seamlessly blends traditional comfort with modern technologies. With a 24-hour business corner equipped with internet, printer, and scanner, along with free WiFi in the lobby, guests can stay connected and productive throughout their stay.

Cozy Rooms and Welcoming Atmosphere

Experience a warm welcome from the multilingual staff at Pentahotel Brussels Airport. The cozy rooms feature air conditioning, WiFi, flat-screen TV, and a private bathroom. After a day of exploring Brussels, unwind at the hotel bar with a refreshing Belgian beer.

Ready to experience the perfect blend of comfort and convenience at Pentahotel Brussels Airport? Book your stay now and make the most of your time in Brussels.

Important information:

Please kindly note that the hotel will require a mandatory pre-authorization by credit card or by cash deposit upon check-in.
For more information about the amount requested, please contact the hotel directly.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in. Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 EUR.

For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels. Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent. This document should include:
• Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.
• Copies of the passports of both the legal guardian and the minor(s). Failure to provide these documents will result in the refusal of the stay.

Cleaning service is available upon request. A pet fee of €20 per pet per night applies.

Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms or remove/adjust the smoke detector, you will be subject to incur a fine of up to 250 EUR.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

7.4
Based on 3343 reviews
Cleanliness: 5.54
Service: 8.51
Location: 7.55
Room Quality: 6.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 7.51
M
Mohammad Mahdi • couple • be
1
2026-08-13 • via Nuitee
K
Krzysztof • couple • es
8
2026-08-13 • via Nuitee
S
Safwane • couple • be
9
2026-08-10 • via Nuitee
J
Jean Charles • couple • be
2
2026-08-10 • via Nuitee
F
Fayssal • couple • be
10
2026-08-06 • via Nuitee
G
Guylain • couple • fr
1
2026-08-05 • via Nuitee
A
Azulygrana • solo_traveller • be
6
Pour une nuit, sans trop regarder. Pas plus.
Pros:

La localisation. Le petit déjeuner

Cons:

La propreté globale, le manque de sympathie du barman

2026-08-04 • via Nuitee
L
Liliana • couple • lu
9
2026-08-04 • via Nuitee
D
Diallo • solo_traveller • sn
8
2026-08-03 • via Nuitee
L
Letizia • couple • it
9
2026-08-03 • via Nuitee
P
Pamela • solo_traveller • gb
7
Pros:

Friendly staff. Good location.

Cons:

No tea or coffee in room. Room quite small.

2026-08-03 • via Nuitee
I
Ichraq • couple • be
3
2026-08-03 • via Nuitee
J
J. Kool • solo_traveller • nl
8
Gewoon een hele dikke voldoende.
Pros:

Even contact gehad met het balie personeel voorafgaand aan onze reservering. Wilde graag 2 kamers met communicerende deur. Afgesproken en geregeld. Plus! Stortdouche was heerlijk, airco was zo goed dat we hem tijdens onze nachtrust uitgezet hebben. En in eerste instantie leek het bed met de kussens matig, maar hebben prima en in alle rust op een goed donkere kamer geslapen. Ontbijt was buiten het (geklutst) eitje wat ontbrak echt meer dan uitstekend. Lokatie tov het vliegveld of centrum prima te doen met Uber of eigen auto. Station Diegem op loopafstand en bushalte vlakbij. Leuk is ook het gratis biljart. Gewoon een simpel en jeugdige uitstraling maar mochten we weer eens in de buurt zijn, boeken we deze kamers in deze combinatie zo weer. Ik vind hem wat laag in z'n score. Een ruime 8 is terecht!

Cons:

Kamer is wel basic en aan de kleine kant. Geen koelkastje of koffie/thee faciliteiten in de kamer. Gelukkig wel glazen. Ik heb geen geklutst ei of überhaupt eieren gezien bij het ontbijt. Bijzonder. Bij één van onze kamers zat de toiletpot wat los. Hier en daar wat vlekken op het tapijt en muur, maar dat is ook te wijten aan de kleuren die gekozen zijn en de ruimte die er is. Verder wel schoon.

2026-08-02 • via Nuitee
D
Dounia • couple • fr
1
Très mauvais expérience
Cons:

Très mauvaise expérience. L’hôtel est dans un état de propreté inacceptable. La chambre était couverte de poussière, aussi bien sur la literie que sur les meubles. De plus, une très forte odeur d’égouts rendait le séjour particulièrement désagréable.

Malgré ma demande de changement de chambre, la nouvelle chambre présentait exactement les mêmes problèmes. Il est donc évident que ce n’était pas un cas isolé, mais un problème général de l’établissement.

Heureusement, je n’y ai passé qu’une seule nuit. Je ne recommande absolument pas cet hôtel. Des efforts importants en matière de propreté et d’entretien sont indispensables.

2026-08-02 • via Nuitee
E
Etienne • solo_traveller • be
8
2026-07-24 • via Nuitee
R
Robin • extended_group • fr
7
Pros:

Simple et efficace

Cons:

taille des chambres

2026-07-24 • via Nuitee
E
Etienne • solo_traveller • be
8
2026-07-24 • via Nuitee
A
Asaph • couple • gb
9
2026-07-23 • via Nuitee
A
Ahmad • solo_traveller • de
10
Pros:

Frühstück war reichlich und lecker 😋

Cons:

Flug lärm, aber es ist halt nähe Flughafen.

2026-07-22 • via Nuitee
F
FATOU • family_with_children • lu
7
2026-07-18 • via Nuitee