Pentahotel Brussels Airport

Hotels
pentahotels
7.4 (3259 reviews)
Berkenlaan 5 , Diegem , be

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Decent location
Good value for money
Stylish hotel
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
5.54
There are multiple mentions of cleanliness issues, especially concerning dirty toilets and rooms.
Service
8.51
The staff provided good service overall, although there were some specific complaints about room quality.
Location
7.55
Location is decent for access to the airport and public transport, but it can be inconvenient if you rely on public transport at night.
Room Quality
6.5
Rooms were described as tiny and there were complaints about the air conditioning and cleanliness.
Amenities
8.53
Amenities are generally good, although some guests desired more facilities in the room.
Value for Money
8.49
Many reviews noted that the price is reasonable considering the location and amenities offered.
Food and Beverage
6.54
Breakfast options were criticized, with mentions of missing items like eggs.
Overall Experience
7.51
Overall experience is mixed with strong positives and notable concerns regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:48

Property Description

Convenient Location and Accessibility

Located in the heart of the Brussels Airport area and just a short drive from the NATO Headquarters, Pentahotel Brussels Airport is easily accessible from all main roads, making it a perfect choice for business and leisure travelers alike.

Modern Amenities and Services

Pentahotel Brussels Airport seamlessly blends traditional comfort with modern technologies. With a 24-hour business corner equipped with internet, printer, and scanner, along with free WiFi in the lobby, guests can stay connected and productive throughout their stay.

Cozy Rooms and Welcoming Atmosphere

Experience a warm welcome from the multilingual staff at Pentahotel Brussels Airport. The cozy rooms feature air conditioning, WiFi, flat-screen TV, and a private bathroom. After a day of exploring Brussels, unwind at the hotel bar with a refreshing Belgian beer.

Ready to experience the perfect blend of comfort and convenience at Pentahotel Brussels Airport? Book your stay now and make the most of your time in Brussels.

Important information:

Please kindly note that the hotel will require a mandatory pre-authorization by credit card or by cash deposit upon check-in.
For more information about the amount requested, please contact the hotel directly.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in. Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 EUR.

For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels. Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent. This document should include:
• Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.
• Copies of the passports of both the legal guardian and the minor(s). Failure to provide these documents will result in the refusal of the stay.

Cleaning service is available upon request. A pet fee of €20 per pet per night applies.

Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms or remove/adjust the smoke detector, you will be subject to incur a fine of up to 250 EUR.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3259 reviews
Cleanliness: 5.54
Service: 8.51
Location: 7.55
Room Quality: 6.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 7.51
E
Emmanuelle couple be
8
Je reviendrais
Pros:

L’emplacement, le parking avec bornes de recharge en face de l’immeuble, l’accueil même tard le soir, les cruches d’eau aromatisées à l’accueil, la deco des chambres. Très bonne insonorisation générale.

Cons:

Cela pourrait être un peu « plus propre » mais très bien dans l’ensemble.

2026-05-22 via Nuitee
V
Verpleegster84 solo_traveller be
8
Een goede ervaring. Om nog eens te komen.
Pros:

De vriendelijkheid, de behulpzaamheid
Ik heb goed gegeten elke avond wat anders
Ik heb goed geslapen

Cons:

Kamer echt niet groot, zeker met een rollator

2026-05-22 via Nuitee
S
SAHIN solo_traveller tr
8
2026-05-21 via Nuitee
N
Nizeyimana solo_traveller be
10
2026-05-21 via Nuitee
S
SAHIN solo_traveller tr
8
2026-05-21 via Nuitee
A
Adrian solo_traveller lu
7
2026-05-19 via Nuitee
J
Jean-claude solo_traveller fr
9
2026-05-19 via Nuitee
C
Clarisse solo_traveller fr
9
Cons:

La literie, surtout le matelas pas ferme, ni les oreillers.
Au réveil on a mal au dos,et au cou.

2026-05-18 via Nuitee
F
Fall solo_traveller ch
8
2026-05-17 via Nuitee
A
Arthur solo_traveller br
9
2026-05-16 via Nuitee
A
Alan (BE) solo_traveller be
9
2026-05-16 via Nuitee
S
Shannen couple nl
8
Goede prijs kwaliteit, simpel maar prima!
Pros:

Leuke sfeer en vriendelijk personeel

Cons:

Weinig waterdruk in de douche en het ontbijt is wat simpel (geen warme dingen).

2026-05-16 via Nuitee
C
chantal remy couple fr
9
TRES BON SEJOUR
Pros:

L EMPLACEMENT DE L HOTEL ET PROCHE DE L AEROPORT

2026-05-15 via Nuitee
D
Dries solo_traveller be
8
2026-05-14 via Nuitee
E
El Hassan couple fr
1
2026-05-12 via Nuitee
P
Paulo couple pt
6
2026-05-12 via Nuitee
M
Menko solo_traveller nl
8
2026-05-11 via Nuitee
N
Nouhaila solo_traveller lu
5
C’était Passable.
Pros:

Près de l’aéroport, pour les personnes qui arrivent tard le soir et veulent juste une nuit confortable dans une chambre d’hôtel après un long voyage.
Personnel très sympathique. Intérieur et lounge cozy. Endroit calme sans bruit la nuit, on peut dormir tranquillement.

Cons:

L’hôtel est dans un endroit un peu perdu, on a du mal à trouver où se situe les bus, les moyens de transports, des chambres qui sont étroites, et je ne vois pas l’intérêt de donner une chambre avec deux lit séparés à une personne qui est venue séjourner seule pour une nuit… le reste était ok.

2026-05-10 via Nuitee
D
Dennis solo_traveller de
7
2026-05-09 via Nuitee
A
Amine couple be
10
2026-05-07 via Nuitee