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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Dry cleaning
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Skiing
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Breakfast in the room
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Packed lunches
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Spa/wellness center
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Ski storage
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Currency exchange
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Valet parking
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Public transport tickets
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Evening entertainment
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Infinity pool
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Live music/performance
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the indoor pool, hot tub, and spa at The Rimrock Resort Hotel Banff. Each room features a comfortable seating area and a 32" LCD TV for your relaxation.
Convenient Facilities
From meeting facilities to ski storage, this hotel has everything you need for a seamless stay. Enjoy the on-site restaurant and shops, just minutes away from Banff centre.
Scenic Surroundings
Located near Upper Hot Springs and with easy access to Banff's attractions, The Rimrock Resort Hotel Banff offers a perfect blend of convenience and natural beauty.
Experience the best of Banff at The Rimrock Resort Hotel Banff. Book your stay now for a memorable getaway.
Please note the following for maintenance being performed in the Pool Area:
Hot Tub Closure- Monday March 6th to Friday March 10th 2023
We appreciate your patience as we complete this maintenance to better serve you in the future.
Squash Court and Fitness Center will still be available for use throughout the full closure.
The Pool, Dry Sauna and Steam Rooms will be accessible throughout the Hot Tub Closure.
If you have any questions, please contact our reservations team.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jul 15, 2026 until Tue, Sep 15, 2026
Swimming pool: Closed from Wed, Jul 15, 2026 until Tue, Sep 15, 2026
Sauna is closed from 2026-09-15 until 2026-07-15
Hot tub/jacuzzi is closed from 2026-09-15 until 2026-07-15
A deposit may be required at the property.
Location
Guest Reviews
The staff was the best, we had several instances where we were challenged with missing the bus and they accommodated us quickly by driving us to town so we would not miss our dinner reservations. The bus drivers were excellent in offering tips in town as well.
The price for the hotel was way over the top considering there wasnt anything that went with the price. The pool is not available, the spa wasnt available. They offered services at another location, but timing wise it was impossible to take advantage of, so I was definately disappointed with the price and the limited experience there. I was surprised that we did not even get a free water with our room. While these other services were offered at the other hotel, it would have been nice to have that up front in the email reservation you receive so you can schedule something at the other hotel. We didnt know until we were there and everything was booked.
Beautiful location and lovely rooms
Swimming pool was closed. View from our window was construction.
Bar staff unable to make several popular cocktails because out of products.
Excellent service even though it was clear that they just reopened and many staff were very new and needed help or extra time. Great beds, rooms, decor. The pool was still.under construction and we didn't know this until shortly before our trip. So while that was disappointing they arranged for everyone to use the Banff Springs pools instead, even providing a regular shuttle bus. So well done on the service front in particular.
I love the Rimrock and the fact that it's outside the main town. But some in our group found the relative isolation annoying even with the great bus connections. You can't please everyone all the time I guess but because of this location is a small disadvantage.
Great location
Not yet finished remodeling
Las instalaciones
Beautiful property with an amazing mountain setting, clean and comfortable rooms, and a very relaxing atmosphere. The staff were friendly and professional, and the views, pool, and overall ambiance made the stay feel special
There is no stroller ramp or easy slope when going to the parking hotel area inside, otherwise the stay was great overall
Our rooms were not located anywhere close to each other. Some of the rooms did not have basic amenities in them like toilet paper the air-conditioning was non-functional.
It had newly reopened and the staff was very very new. Did not have a good understanding of the location no, the facilities provided.
Absolutely fabulous location. My room overlooked the mountains and was spectacular. Everything—every detail—was first class. I appreciated the free public bus pass that was so convenient, taking me down to the pickup point for day trips. I felt supremely pampered!
Nothing
Staff were lovely especially in the main reception/bar area. Special thanks to Kiera who was very welcoming!
Property was not finished following a recent renovation. Unable to check in until 7pm as room was still not ready and when entering room the carpet was wet.
スタッフの方々が親切だった。
ホテル付きの湖ツアーが充実していた。
部屋に照明がもう少しあると良かった。
卫生做的一般 设施老旧
Essen ist top! Parkieren gegen Gebühr, aber auch super.
Der Speisesaal könnte mehr Atmosphäre haben.
The concierge, valet, & shuttle staff were amazing & helped us tremendously. Great service & so appreciate the shuttle running to the different areas. Will, from England, was especially helpful & always went out of his way to be of service. Was a huge blessing!!!
Definitely needed new carpet & fresh paint on the 5th floor in the hallways. Room was not but not like pictures online. The shuttle service offered made up for the price. Did not have a chance to eat there.
Had construction going on. Had an event which dominated the patio
Bad attitude by some staff
Staff was great
Room was clean
Views spectacular
Able to rent bear spray on site was a huge plus!
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