Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.28
Several mentions of dirty rooms and poor maintenance.
Service
8.75
Many reviews highlight friendly and helpful staff.
Location
9.29
Multiple comments praise the great location.
Room Quality
7.74
Rooms are described as spacious but with some cleanliness issues.
Amenities
8.27
Families enjoyed the pool and other amenities, despite some maintenance concerns.
Value for Money
8.23
Overall value is considered fair based on the location and amenities.
Food and Beverage
8.28
Breakfast and onsite dining options generally received positive feedback.
Overall Experience
8.55
Mixed experiences but overall satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:40

Property Description

Convenient Location and Nearby Attractions
Located just 10 minutes from Lethbridge city centre and close to the Nikka Yuko Japanese Garden, Holiday Inn Lethbridge offers the perfect blend of tranquility and accessibility.

Luxurious Amenities
Indulge in the on-site steakhouse, take a dip in the indoor pool, and stay connected with complimentary Wi-Fi in every room. Enjoy modern comforts like a flat-screen TV, microwave, and refrigerator.

Fitness and Dining Options
Stay active in the well-equipped fitness centre or get work done at the business centre. Treat your taste buds at Tony Roma’s, offering a delicious menu of Ribs, Seafood, and Steak, with the convenience of room service.

Book your stay at Holiday Inn Lethbridge now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests are subject to availability upon check-in. Additional charges may apply.

Please note, prepaid credit cards and Visa debit cards are not accepted as valid form of guarantee for reservations.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 623 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.55
V
Voyager58017 Business
10
Organized & friendly
Pros:

Event was very organized for such a large group and all the staff were very friendly

2026-06-18 via Tripadvisor
S
Schulz couple ca
8
Great staff, perfectly clean, some rooms dead quiet but 409 overpriced for noise.
Cons:

Room 409 was noisy due to some kind of pump or A/C unit from a lower floor. If I was not so tired that night, I would have asked for a different room.

2026-06-17 via Nuitee
M
Melvin extended_group ca
8
2026-06-15 via Nuitee
C
Cindy family_with_children ca
8
It was good.
Pros:

Pool

Cons:

One elevator working, no communal coffee, tea/hot chocolate area

2026-06-14 via Nuitee
E
E4406VYshays Business
10
Good job
Pros:

Great job with housekeeping!

2026-06-11 via Tripadvisor
R
Robin solo_traveller ca
10
Easy to find you, quickly settled in a room that was clean and quiet
Pros:

Very central which allowed us to easily reach all the places we wished to visit without complications.

2026-06-11 via Nuitee
3
330meaghant Family
10
Great Stay
Pros:

Great front end staff - pool was awesome ! Very accommodating.

2026-06-10 via Tripadvisor
D
D5654JVrobertt Solo travel
10
Amazing IHG Hotel
Pros:

Kaitlyn was amazing and so sweet

2026-06-09 via Tripadvisor
S
Soo solo_traveller us
10
Pros:

N/a

Cons:

It would be great to have a coffee machine

2026-06-08 via Nuitee
F
Frere solo_traveller gb
10
Pros:

Everything and the bed and pillows were so comfortable.

The staff went above and beyond to make me feel welcome. Especially the lady that cleaned my room.

Cons:

N/A

2026-06-08 via Nuitee
H
harryjaym Family Lacombe, Alberta
10
Pool/wave park super fun. Grandchildren and daughter loved it.
Pros:

Super hotel to stay and eat at. Tony Romas for breakfast and supper. Staff super friendly. Special thanks to Kaitlyn at the front desk. Helped us out with our hotel needs. All the staff is super friendly.

2026-06-05 via Tripadvisor
T
Tracy family_with_children ca
10
2026-06-05 via Nuitee
S
Sheldon solo_traveller ca
10
2026-05-31 via Nuitee
Бутенко solo_traveller ca
10
2026-05-29 via Nuitee
A
Amieepl solo_traveller ca
9
Lots of fun
Pros:

The pool was a blast. Rooms.s were comfortable and impeccably clean. Nice view of the waterpark

Cons:

The towels for the pool weren't readily available and the charge for the breakfast was too high, we opted out.

2026-05-27 via Nuitee
J
James couple us
10
2026-05-26 via Nuitee
V
V7700MQshanem Family
10
Amazing staff
Pros:

Front desk was super friendly and helpful. I had some confusion (on my end) they handled it perfectly and cleared everything up for me. Amazing staff!

2026-05-22 via Tripadvisor
A
austinsC2235BH Family
10
The experience was very good
Pros:

awesome hotel the kids loved the pool and water park area
The maintenance guy was amazing brought us towels without even asking definitely be back again

2026-05-12 via Tripadvisor
R
Ruby couple ca
10
2026-05-12 via Nuitee
G
geoilersgist Friends getaway
10
Fun with friends in slide
Pros:

Fun on slides with friends...

2026-05-03 via Tripadvisor