Quality Inn & Suites 5585 Ambler Drive Mississauga Ontario

Hotels
Quality Inn
6.9 (1819 reviews)
5585 Ambler Drive , Mississauga , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great breakfast
Good location
Friendly staff
Cons:
Poor cleanliness
Ineffective service response
Maintenance issues

Categories

Cleanliness
3.4
Multiple reviews highlighted cleanliness issues, describing the hotel as filthy with unclean rooms.
Service
7.4
Service was mentioned positively, though some reports indicated a lack of concern from staff regarding issues.
Location
8.9
The location was frequently praised, especially for its accessibility to the airport.
Room Quality
4.4
Several reviews mentioned significant issues with room maintenance and cleanliness, leading to a low score.
Amenities
7.9
Amenities like breakfast received positive mentions, improving the overall perception.
Value for Money
8.4
Overall value was considered decent, particularly for budget travelers.
Food and Beverage
8.4
Breakfast options were highlighted as excellent, contributing positively to the experience.
Overall Experience
6.4
Overall satisfaction was mixed, with some positive sentiments overshadowed by major cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:12

Property Description

Convenient Location and Shuttle Services
Quality Inn & Suites Airport, located a short 12-minute drive from Pearson International Airport, offers complimentary 24-hour shuttle services for guests' convenience.

Comfortable Rooms and Amenities
All rooms are equipped with cable TV, free WiFi, complimentary toiletries, and a hairdryer in the bathroom, ensuring a comfortable stay for all guests.

Fitness and Business Facilities
Guests can enjoy the 24-hour fitness centre or utilize the on-site business centre. Each guestroom also features a spacious work desk, catering to both leisure and business travelers.

Experience comfort and convenience at Quality Inn & Suites Airport - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, parking is only included for the number of nights reserved. Any additional nights of parking, surpassing the actual reservation dates, are subject to availability and an additional charge of CAD 10 per night. Long-term parking is not permitted with a one night booking. Please contact the hotel directly for long-term parking options.

Guests who wish to use the hotel's airport transfer service must call the hotel after collecting their luggage to request a pick-up. Contact information can be found on your booking confirmation. During busy times it might take up to an hour for the shuttle to arrive.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

6.9
Based on 1819 reviews
Cleanliness: 3.4
Service: 7.4
Location: 8.9
Room Quality: 4.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 6.4
D
David couple ca
4
2026-07-25 via Nuitee
S
Shade solo_traveller ca
8
Thanks again
Pros:

That u guys had a shuttle to pick up and drop off from the airport

2026-07-25 via Nuitee
C
Christine couple ca
7
It was ok
Pros:

The breakfast was ok

Cons:

My shower door would not stay close

2026-07-25 via Nuitee
E
Etienne family_with_children ca
6
2026-07-24 via Nuitee
A
AYODEJI Kayode solo_traveller ng
7
I enjoyed myself
Pros:

It’s clean

Cons:

Nothing

2026-07-24 via Nuitee
F
Fabrice family_with_children ca
5
En dessous des standards
Pros:

Proximité et service de navette aéroport, lit correct

Cons:

Climasatisation avec une méchante odeur que nous avons dû éteindre après 5 minutes, chaleur dans al chambre. Douche pas très propre, taches de moisissures au plafond. Des cheveux qui traînent

2026-07-23 via Nuitee
N
Naiwei family_with_children tw
4
Beds are confort,but insulation is bad, you can hear others talking on the hall way in the morning.
Pros:

breakfast and meal service is good

Cons:

I ask a room with tub, they do give me a washroom with tub, but the tub has no plug. When I ask for changing other washroom with functional tub, they said they only have washroom with shower. But they don't reply to me for my requirement when I book it. Otherwrise I willn't book it. The stairs are dirty. In the next morning, the front dest staff said we have to wait one hour for the next shuttle bus because we didn't book prior. Just when we are going to book a Uber, the shuttle bus show up front the hotel and only one quest reservied it. I don't know why the staff didn't confirm with the drive before answering us. These experience just let me feel the management of the hotel is bad and the front dest staffs are not supportive. A/C is very noisy. However, meal service are good, room are clean, beds are confort,

2026-07-17 via Nuitee
M
MUHAMMAD KAMRAN couple pk
6
Pros:

Breakfast was not good at all. The good thing about the hotel is that coffee is available 24hrs.

2026-07-15 via Nuitee
W
WHITEAPRIL couple gh
5
Pros:

The hotel kept debiting my account. I had to complain befor they reversed one of the debits. The other line took more than a month for me to get refund after several visits and complaint.

Cons:

They should have stayed professional and not debit my card multiples times exceeding how much I was expected to pay.

2026-07-15 via Nuitee
N
Niloufar couple ca
7
2026-07-11 via Nuitee
K
Kevin solo_traveller ca
4
The staff was great checking in...the room was 5/10 clean but bed was very tidy...the hotel is goit'
Pros:

Staff checking in

Cons:

Washroom

2026-07-10 via Nuitee
C
Chuck couple ca
8
Good
2026-07-09 via Nuitee
M
Maria solo_traveller ca
8
2026-07-09 via Nuitee
P
P.E Sessions solo_traveller jm
8
2026-07-08 via Nuitee
P
P.E Sessions solo_traveller jm
7
Pros:

The ambiance inside the hotel was good

Cons:

The pato doors need upgrading.

2026-07-08 via Nuitee
A
Alfred couple ca
3
Will never stay here or recommend
Pros:

Location

Cons:

Overpriced for a motel that is this run down

2026-07-07 via Nuitee
H
HANS solo_traveller us
6
2026-07-06 via Nuitee
D
Diana extended_group ca
8
Bon rapport qualité prix
Pros:

Le service à la clientèle

Cons:

L’air climatisé était vieux et pas fonctionnel. Mais la personne à charge a agit rapidement et nous a changé de chambre.

2026-07-04 via Nuitee
M
Michael solo_traveller ca
8
Pros:

Service was great, concierge was extremely friendly and great conversationist.
Room was great size and comfy.

Cons:

Elevator got stuck then put out of order,
Room.in washroom wasn't the cleanest

2026-07-01 via Nuitee
G
Geraldine extended_group ca
7
Pros:

The breakfast

Cons:

Fridge not working. Ceiling of washroom is peeling.

2026-06-30 via Nuitee