Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Excellent amenities
Cons:
Cleanliness concerns
Room maintenance issues

Categories

Cleanliness
8.14
Room needing lots of maintenance with several issues, from lighting to bathroom fixtures.
Service
9.61
Staff were all helpful and friendly.
Location
9.65
La ubicación e instalaciones, excelente localización.
Room Quality
7.6
Hotel viejo. La habitación parecía un velorio. No había luz suficiente.
Amenities
9.63
Exceptionnal Gym and very good breakfast.
Value for Money
9.09
Standard value for this hotel tier.
Food and Beverage
8.64
El café deli, no sentí que hubo atención de calidad.
Overall Experience
9.61
A wonderful stay from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:26

Property Description

Luxurious Accommodation in Quito’s Affluent District

World-Class Amenities: Enjoy 2 pools, tennis and squash courts, a spa with hydromassage tub, and massage treatments.

Exquisite Dining Options: Indulge in dishes from renowned French, Swiss, and Japanese culinary traditions at five on-site restaurants.

Convenient Location: Explore Quito’s Old Town district, just 3 km away, or head to the vibrant Mariscal Area, a 15-minute drive from Swissôtel.

Experience elegance and luxury at Swissôtel Quito. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    People 3 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 523 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.61
J
Jose Luis de Vargas Tur solo_traveller es
10
Un gran hotel.
Pros:

Todo el hotel especialmente los empleados y el desayuno
La habitación muy cómoda y funcional.

Cons:

Unos vecinos ruidosos.

2026-07-25 via Nuitee
D
DIANA couple ec
10
Escapada en Quito
Pros:

La habitación tiene una vista hermosa osa de Quito. El desayuno es espectacular y el espacio de piscina es muy familiar.

Cons:

Todo estuvo perfecto.

2026-07-25 via Nuitee
L
Lizandro couple ec
10
Pros:

Perfecto todo

2026-07-23 via Nuitee
M
Maylin solo_traveller ec
10
Pros:

Muy lindo todo atención limpieza y comida excelente

2026-07-23 via Nuitee
C
Cesar couple ec
10
2026-07-20 via Nuitee
H
Hugo solo_traveller cr
10
2026-07-19 via Nuitee
C
Carlos Alberto couple mx
1
2026-07-18 via Nuitee
T
Trail57224098062 Business
10
Awesome hotel and staff
Pros:

Everyone is friendly and genuinely cares that you have a wonderful stay!

2026-07-17 via Tripadvisor
M
mariopJ3095JC Solo travel
10
Fantastic attention
Pros:

I always enjoy Swissötel. There are always looking to satisfy your every need. Eduardo, the concierge, is most helpful in making the stay and service enjoyable.

2026-07-16 via Tripadvisor
L
L5758COaidanl Family
10
Swissotel Quito - 2 Night Stay
Pros:

We had an amazing stay Swissotel Quito! The hotel is beautiful & clean and has lots of different options for restaurants in the area. The staff is extremely friendly and is proficient in English. Eduardo and Eveylen were both very helpful and did a great job to make it an awesome experience.

2026-07-16 via Tripadvisor
C
Chlotoro Couples Sydney, New South Wales
10
Very comfortable overnight stay
Pros:

Overnight stay here only following our National Geographic Lindblad Islander II expedition to Galapagos (see separate review). This hotel was part of our expedition package. Our room was clean, comfortable, spacious and quiet. We had a quick dinner at the hotel restaurant and breakfast buffet the next morning. Service from reception and restaurant excellent.

2026-07-15 via Tripadvisor
R
RYC88 Couples Centreville, Fairfax County, Virginia
10
Beautiful courtyard and pool area are highlights
Pros:

Wonderful hotel with lovely, friendly staff. The pool area and outdoor garden area are particularly nice and make you feel like you are not in the middle of the city. The rooms are very big and the bathrooms feel very high-end. The breakfast buffet was outstanding with so many fresh and delicious foods to try. A very relaxing and comfortable place to stay.

2026-07-13 via Tripadvisor
L
louiswR5051OB Business
10
First class support, and service
Pros:

Excellent support by Camila at the front desk. Camila is very valuable not only to the customers that stay at the hotel but also to entire Swiss hotel Quito family and organization. Camila is very detailed and always briefs her customers on what the Swiss hotel has to offer to include the lounge, Gym access, and yeah, Spa.

When I come to the Swiss Hotel in Quito, I really value Camila’s service. Again she’s a great credit to the Swiss hotel family.

2026-07-13 via Tripadvisor
J
Jorge Eduardo solo_traveller ec
9
Muy buena experiencia
Pros:

Buena atención del personal

Cons:

Nada que objetar

2026-07-13 via Nuitee
M
Marie-France solo_traveller ca
9
Fantastic stay!
Pros:

The staff was so friendly and accommodating. This hotel has everything, 5 restaurants. A gym. A pool, a spa. It's amazing. The room was very spacious and comfortable. The first room they gave me had a connecting door and I could hear the guests in the other room so I asked to change and it was no problem.

Cons:

The rooms are not very well insulated so you can hear the traffic outside and the other guests. But I would say it is common in other hotels in Quito so nothing major.

2026-07-13 via Nuitee
J
Joaquin family_with_children co
10
Relajante
Pros:

El ambiente del hotel muy tranquilo, y las habitaciones muy comodas

Cons:

No aplica

2026-07-13 via Nuitee
D
Diego Fabian solo_traveller ec
10
Pros:

Las camas espectaculares. La atención del personal excelente.

2026-07-12 via Nuitee
B
beverleyj202 Business
10
Stay in Swiss hotel
Pros:

Andrew was superb..
Excellent service .
Pays attention to details always helpful .
Love my experience

2026-07-11 via Tripadvisor
Y
Yasuhiro solo_traveller jp
10
2026-07-10 via Nuitee
M
mariecS4836OW Family
10
Swissotel Quito started our vacation off in the best way
Pros:

We joined another couple for a special anniversary trip and stayed at this hotel the first few nights. The rooms were very comfortable, clean and modern. The breakfast buffet was one of the best we’ve had with so many delicious choices. We want to especially acknowledge the concierge Eduardo who went over and above in booking us a private driver to take us to see several wonderful site, gave us several restaurant recommendations plus helped us get reservations even at late hours. We would absolutely recommend staying here.

2026-07-09 via Tripadvisor