Crowne Plaza Düsseldorf - Neuss by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.1 (3741 reviews)
Rheinallee 1 , Neuss , de
+49 2131 7700

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable rooms
Cons:
Cleaning issues
Parking difficulties
Defective amenities

Categories

Cleanliness
7.43
Several reviews indicate issues with room cleaning and maintenance.
Service
8.4
Reviews highlight friendly and helpful staff.
Location
8.44
Location is well-rated, providing easy access to attractions.
Room Quality
7.89
Rooms are generally described as comfortable and well-maintained.
Amenities
8.42
Amenities including spa and pool were appreciated, though there are minor concerns.
Value for Money
7.38
Some reviews indicate the hotel may be overpriced for the experience.
Food and Beverage
8.93
Breakfast and dining options are frequently praised.
Overall Experience
7.9
Overall positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:20

Property Description

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Important information:

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3741 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.9
A
Axel • solo_traveller • de
8
2026-07-25 • via Nuitee
C
Christian • solo_traveller • de
8
2026-07-25 • via Nuitee
O
Omar • couple • nl
5
Redelijk maar niet nog een keer.
Pros:

Ruime kamers met een heerlijk bed. Heel vriendelijk personeel. Goed uizicht vanaf je kamer op dusseldorf.

Cons:

De kamer waar wij in kwamen was niet schoon, allemaal schimmel aan de rand van het bad. De kleedkamers bij het zwembad zijn gezamelijk, en er lopen mannen door de vrouwen kleedkamer heen.
Het eten/drinken is gigantisch duur ook voor een hotel. De omgeving is niet heel mooi, het stinkt ook buiten het hotel heel erg. De garage staat niet duidelijk aangegeven dat je boven bij de recptie moet betalen. De gang vanuit de garage naar het hotel is het gehele plafond open, overal lopen draden wn buizen.

2026-07-24 • via Nuitee
F
Femke • couple • be
10
Wij hadden een geweldig verblijf en hebben enorm genoten.
Pros:

Prachtige kamers, een heerlijk verwarmd zwembad en super vriendelijk personeel

Cons:

Ik vond de hoofdkussens minder, maar dit is iets persoonlijks

2026-07-24 • via Nuitee
I
Ian • extended_group • be
8
2026-07-23 • via Nuitee
B
Bianca • solo_traveller • nl
10
Top
Pros:

Top

Cons:

Niets

2026-07-23 • via Nuitee
T
Tellegen • family_with_children • nl
7
goed voor 1 nacht
Pros:

zwembad heerlijk warm

Cons:

badkamer, erg verouderd.

2026-07-22 • via Nuitee
M
M Naolo • solo_traveller • nl
9
2026-07-22 • via Nuitee
K
Katja • couple • dk
7
2026-07-22 • via Nuitee
H
Hans-Joachim • solo_traveller • de
8
2026-07-22 • via Nuitee
C
Calius • solo_traveller • ch
9
2026-07-21 • via Nuitee
S
Schaller • extended_group • de
8
hat alles gepasst, Rezeption und Bar - Angestellte super freundlich, es hat alles gut geklappt
2026-07-21 • via Nuitee
K
Kai • couple • de
9
2026-07-21 • via Nuitee
S
Svitlana • family_with_children • de
3
2026-07-20 • via Nuitee
B
Bollweg • couple • de
9
2026-07-20 • via Nuitee
K
Klaas • solo_traveller • nl
8
2026-07-20 • via Nuitee
E
Erik • couple • nl
7
Prima verblijf voor een single overnachting.
Pros:

Prima ontbijt. Kamer grenste aan een andere kamer met alleen een dunne tussendeur en konden alles horen van de buren.

Cons:

Geluidsoverlast van aangrenzende kamer.

2026-07-20 • via Nuitee
A
Annick • solo_traveller • de
9
Pros:

Geräumiges Zimmer, bequeme Betten und ein mega gutes Frühstücksbuffet. Das Personal stets freundlich und hilfsbereit. Es gibt ein Pool 😊

Cons:

Dusche läuft sehr schlecht ab. Unten bei der Umkleide für den Pool sind die Spints nicht so sauber.

2026-07-19 • via Nuitee
I
Ina • family_with_children • de
10
Hotel mit Rheinblick, Pool, Sauna und hervorragendem Frühstück
Pros:

Wir waren sehr begeistert - hatten ein wunderschönes Zimmer mit Rheinblick, wurden sehr freundlich begrüßt und das Kinderbett stand schon bereit. Der Pool war angenehm warm und es gab 2 Saunen, die wir gar nicht auf dem Schirm hatten. Und auch das Frühstück war super!

2026-07-19 • via Nuitee
Y
Yagmur • extended_group • de
10
2026-07-19 • via Nuitee