Crowne Plaza Düsseldorf - Neuss by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (3648 reviews)
Rheinallee 1 , Neuss , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable rooms
Cons:
Cleaning issues
Parking difficulties
Defective amenities

Categories

Cleanliness
7.43
Several reviews indicate issues with room cleaning and maintenance.
Service
8.4
Reviews highlight friendly and helpful staff.
Location
8.44
Location is well-rated, providing easy access to attractions.
Room Quality
7.89
Rooms are generally described as comfortable and well-maintained.
Amenities
8.42
Amenities including spa and pool were appreciated, though there are minor concerns.
Value for Money
7.38
Some reviews indicate the hotel may be overpriced for the experience.
Food and Beverage
8.93
Breakfast and dining options are frequently praised.
Overall Experience
7.9
Overall positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:20

Property Description

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Important information:

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3648 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.9
B
Bernd • couple • de
7
alles problemlos
2026-06-20 • via Nuitee
H
Hessinate • couple • de
7
2026-06-20 • via Nuitee
K
Katharina • couple • de
10
2026-06-20 • via Nuitee
K
Karl • solo_traveller • de
9
Ich habe mich wohl gefühlt
Pros:

Außergewöhnliches Frühstück, der kurze Weg zum Pool, die Größe des gepflegten Pools. Zimmer sind geräumig und mit allem ausgestattet.

2026-06-19 • via Nuitee
T
Tanja • family_with_children • de
10
Pros:

Wir hatten einen wunderbaren Aufenthalt! Das Ambiente war sehr schön und einladend. Besonders hervorheben möchten wir das fantastische Frühstück und das überaus freundliche und aufmerksame Personal. Wir haben uns rundum wohlgefühlt und kommen gerne wieder!

2026-06-19 • via Nuitee
D
Daniela • solo_traveller • de
9
2026-06-18 • via Nuitee
M
Mauro • extended_group • it
9
2026-06-17 • via Nuitee
D
Dorothee • extended_group • de
10
Tolles, großes Hotelzimmer für 3 Personen in guter Lage
Pros:

Großes Zimmer mit Blick auf den Rhein

Cons:

Alles perfekt

2026-06-16 • via Nuitee
C
Carolina • family_with_children • nl
8
Een mooi, schoon hotel vlakbij Dusseldorf
Pros:

Een fijne plek vlakbij Dusseldorf om te verblijven. Heel aardig en behulpzaam personeel. Uitgebreid ontbijt en mooie grote kamers.

2026-06-15 • via Nuitee
M
Mila • couple • de
9
Kann ich empfehlen
Pros:

Alles war gut

2026-06-14 • via Nuitee
P
Peter • couple • nl
7
Prijs kwaliteit was prima
Cons:

Avond eten was wat minimaal

2026-06-13 • via Nuitee
M
Mark • couple • si
9
2026-06-12 • via Nuitee
H
Herbert • solo_traveller • de
9
2026-06-12 • via Nuitee
K
Katzler • family_with_children • de
9
2026-06-11 • via Nuitee
K
Kseniia • solo_traveller • de
10
2026-06-11 • via Nuitee
M
Marcus • solo_traveller • de
8
2026-06-11 • via Nuitee
C
Chrissi • solo_traveller • de
10
Pros:

Sehr nettes Personal. Mit meinem Zimmer war ich sehr zufrieden.

2026-06-09 • via Nuitee
T
Total-Biz-Traveller • Couples • Singapore
6
Great for a short stay, maintenance issues
Pros:

Crown Plaza, Düsseldorf-Neuss

The Crown Plaza Dusseldorf, Neuss, Germany.

A building that must have probably come from the 70s or thereabouts. I couldn't really get the specific dates. Has been well renovated. On the inside it claims to have a clear view of the Rhine river, which is partially correct. If you stretch your head and open the window and put it out, then you have a decent enough view on the right hand side, at least from our room. Else the windows have not been washed for I don't know how long, so that somehow obstructs the view. See picture.

The rooms are well appointed, they are very spacious, quite nice, very comfy and very Germanic. Built for function, modern to some extent and it really works. So for a couple of nights it's a very, very decent state to play.

However, going into the bathroom, that can be a bit of a challenge for those that prefer a shower over a bath. The rubber mat provided proves to be more suitable for an ice skating rink and I almost broke my neck.

The shower head itself leaked on several places and the hand shower just the same. Other than that, these bathrooms are again well appointed and they work out okay. Just be very careful. It's extremely slippery inside the bathtub.

The room itself, no aircon control, as you can see in the picture. It's broken and wasn't replaced.

The overall arrival was perfect. The night manager who checked us in was smooth, very helpful. Same guy also checked us out a night and a half later. We came from Frankfurt by car. Took us a couple of hours, so arrived about 11:30pm Pretty tired. Parking is provided, but you have to cross the road for that next day.

When I try to get the parking ticket, the receptionist kind of. Well, she thought we checked out and double charged us for the parking. But again, the night receptionist who checked us out the following day at 6 o' clock in the morning was efficient, fast and very accommodating.

Overall, this, what must be a convention kind of hotel is okay. Not too far from the city and for a quick stopover is certainly recommended.

I wouldn't give it four stars. In my books it's more like three stars, but other than that is a comfortable stay.

2026-06-08 • via Tripadvisor
J
Jessica Elina • couple • nl
8
Hotel heeft goede prijs kwaliteit verhouding, wij betaalde iig een goede prijs sommige data te duur
Pros:

Het bed is echt uitstekend en goede kussens, ben een slechte slaper maar hier slaap ik keer op keer prima. Ook weinig geluid alleen ‘s morgens vroeg vrachtwagen overlast daardoor helaas 06.00 al wakker

Cons:

Badkamer is echt aan een serieuze renovatie toe. Douchen in bad is echt niet fijn en apart toilet is prettig

2026-06-08 • via Nuitee
T
Tom • couple • nl
9
Heerlijk ontspannen en genieten van elkaar
Pros:

De ligging is fantastisch. Prima accommodatie

Cons:

Een douche in een bad blijft altijd een minpunt voor mij.

2026-06-08 • via Nuitee