Crowne Plaza Düsseldorf - Neuss by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.1 (3848 reviews)
Rheinallee 1 , Neuss , de
+49 2131 7700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable rooms
Cons:
Cleaning issues
Parking difficulties
Defective amenities

Categories

Cleanliness
7.43
Several reviews indicate issues with room cleaning and maintenance.
Service
8.4
Reviews highlight friendly and helpful staff.
Location
8.44
Location is well-rated, providing easy access to attractions.
Room Quality
7.89
Rooms are generally described as comfortable and well-maintained.
Amenities
8.42
Amenities including spa and pool were appreciated, though there are minor concerns.
Value for Money
7.38
Some reviews indicate the hotel may be overpriced for the experience.
Food and Beverage
8.93
Breakfast and dining options are frequently praised.
Overall Experience
7.9
Overall positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:20

Property Description

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Important information:

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

8.1
Based on 3848 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.9
N
noam • family_with_children • il
8
2026-08-22 • via Nuitee
M
Marie • solo_traveller • be
4
2026-08-21 • via Nuitee
F
Frank • couple • de
8
Pros:

Frühstuck sehr Gut

2026-08-21 • via Nuitee
B
Barbara • extended_group • de
10
Pros:

Super

Cons:

Gut

2026-08-21 • via Nuitee
A
Abed • couple • se
9
2026-08-20 • via Nuitee
R
Rita • solo_traveller • de
8
Pros:

Lage, freundliche Mitarbeiter, gutes Frühstück

Cons:

Das Badezimmer ist in die Jahre gekommen. Badewanne als Dusche.

2026-08-20 • via Nuitee
M
Margret • couple • de
9
2026-08-20 • via Nuitee
M
Martina • solo_traveller • de
10
2026-08-20 • via Nuitee
M
Martina • solo_traveller • de
10
Bis auf die Landesgartenschau war unser kurzzeitiges sehr schön.
Pros:

Das Zimmer und der Service war sehr gut. Jederzeit wieder.

2026-08-20 • via Nuitee
K
Kerstin • couple • de
10
2026-08-19 • via Nuitee
K
Kerstin • couple • de
10
2026-08-19 • via Nuitee
P
Peter • solo_traveller • ch
9
2026-08-19 • via Nuitee
V
Valentin Deaconu • solo_traveller • de
9
2026-08-18 • via Nuitee
S
Stuart • solo_traveller • gb
6
Pros:

The hotel was clean and nice

Cons:

The air conditioning didn't work in one of the two rooms I booked.

The staff tried to say it was working. They clearly either lied or were stupid.

2026-08-18 • via Nuitee
J
Jörg • couple • de
6
2026-08-18 • via Nuitee
C
Cornelia • couple • de
7
2026-08-18 • via Nuitee
J
Jens • solo_traveller • de
8
Pros:

Alles bestens.

2026-08-18 • via Nuitee
K
Kleinti • solo_traveller • de
10
Pros:

Sauber und top.

Ich habe eine Mojito im bar mitgenommen und zwar das beste das ich getrunken habe.

2026-08-17 • via Nuitee
T
Thorsten • solo_traveller • de
7
2026-08-17 • via Nuitee
L
Langer • couple • be
7
2026-08-17 • via Nuitee