ITC Kakatiya, a Luxury Collection Hotel, Hyderabad

Hotels
•
Luxury Collection
9.4 (618 reviews)
6 -3 -1187, Begumpet, Hyderabad , Hyderabad , IN
+91 40 2340 0132

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cordial staff
Convenient location
Cons:
Poor food quality
Room allocation issues

Categories

Cleanliness
9.7
The room was clean and immaculate, but issues with the room AC and electrical switches reflect a lack of thoroughness.
Service
9.99
Staff are exceptionally cordial and well trained, accommodating requests and eager to help.
Location
10
The location of the property is central and very convenient, situated in the heart of the city.
Room Quality
8.66
The hotel management was completely unorganized regarding room allocations, resulting in multiple changes and issues with room quality.
Amenities
10
Standard quality for this hotel tier, with decent food and good ambience.
Value for Money
8.65
Room prices did not reflect the quality experienced due to significant maintenance issues and lack of service adjustments.
Food and Beverage
8.22
Food quality often mentioned as below expectations, and breakfast was reported as poor.
Overall Experience
10
Overall a delightful experience marred by some operational issues; an enjoyable stay nonetheless.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:18

Property Description

Luxurious Accommodations

ITC Kakatiya Hyderabad, A Luxury Collection Hotel offers a comfortable stay in Hyderabad with 188 cozy rooms. Each room is equipped with modern amenities like a flat screen TV and a private bathroom, ensuring a relaxing experience for every guest.

Dining Excellence

Indulge in a culinary journey at the hotel's 3 dining options. From multi-cuisine delights at Deccan Pavilion to authentic Southern Indian flavors at Dakshin, and Indian delicacies at Kebabs & Kurries, there is something to satisfy every palate.

Relaxation and Recreation

Unwind by the outdoor pool, rejuvenate at the spa and wellness center, or enjoy a refreshing drink at the bar - the hotel offers a perfect blend of relaxation and recreation for a memorable stay.

Experience luxury and comfort at ITC Kakatiya Hyderabad, A Luxury Collection Hotel. Book now for an unforgettable stay!

Important information:

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.

Only registered guests are allowed inside the room.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HYD

Location

Guest Reviews

9.4
Based on 618 reviews
Cleanliness: 9.7
Service: 9.99
Location: 10
Room Quality: 8.66
Amenities: 10
Value for Money: 8.65
Food and Beverage: 8.22
Overall Experience: 10
A
Akshay • family_with_children • in
9
2026-10-25 • via Nuitee
D
Durga Prasad • extended_group • in
9
Comfortable overnight stay
Pros:

Breakfast service was good with a good variety

2026-10-21 • via Nuitee
P
Pawan • extended_group • ae
8
Good, comfortable, centrally located legacy hotel
Pros:

Breakfast was good and the restaurants were amazing

2026-10-14 • via Nuitee
J
Jiremali • solo_traveller • in
10
2026-09-08 • via Nuitee
H
hasan • solo_traveller • tr
10
2026-09-04 • via Nuitee
H
hasan • solo_traveller • tr
10
2026-09-03 • via Nuitee
V
vikash • extended_group • ae
5
Not recommended .
Cons:

Reception staffs.
They are arrogant and pretending that , if , we have not invited you.

2026-09-02 • via Nuitee
N
Nevin • couple • in
8
2026-08-31 • via Nuitee
R
rao • solo_traveller • in
8
2026-08-28 • via Nuitee
N
Noorunnisha • family_with_children • za
7
2026-08-27 • via Nuitee
A
Anil • couple • us
10
We absolutely loved our stay. and we would definitely comeback again
Pros:

Breakfast - tasty and delicious. The staff were extremely friendly and constantly kept checking on us to see if we needed anything. The orders placed at the station came out fast as well. The area is excellently staffed and neat.
Room - We took the ITC one room and we absolutely loved the upgrade to the available space.
Early check in - We had landed in Hyderabad after a really long international flight and were extremely tired. We had requested an early check in and the front desk was extremely empathetic to our case and helped us with an early check in. I would call out Priya in the front desk who helped us ( Thank you).
Support staff - Every staff around us would greet us with a warm smile.
In all all my experiences made me feel that the management did everything possible to make our stay as seamless as possible and accommodated our requests.

Cons:

Cannot think of any

2026-08-25 • via Nuitee
A
Adithya • solo_traveller • in
10
Pros:

The Ambience and the room

Cons:

There is nothing not to like

2026-08-23 • via Nuitee
S
Sunil Kumar • family_with_children • in
8
Good
Pros:

Breakfast was good

Cons:

Lack of possiblity to arrange early check in and early checkout. Its done on their availability only.

2026-08-22 • via Nuitee
G
Gondalia • couple • in
10
2026-08-18 • via Nuitee
A
Amitglobe • Couples • Bengaluru, Bangalore District, Karnataka
8
Good hotel but staff inconsistencies spoil the experience
Pros:

Upon check in we were assigned a very drab room. The room wasn’t even part of towers category. When I complained they promptly shifted me to a higher floor room which was actually the towers category room. This room had a nice view as well facing the lake partially. Food quality is good and staff in general are polite. One particular lady at the reception is not suitable to be there as she repeatedly refused to give me a second key card for my room (God knows what was she thinking). The other lady promptly issued me the key upon request. Would I stay here again. Sorry Taj hospitality wins hands down. Consistency and quality is far more important in the hospitality industry

2026-08-16 • via Tripadvisor
9
90sapnau • Couples • Gurugram (Gurgaon), Gurgaon District, Haryana
10
Fabulous Stay at ITC KAKATIYA Luxury Hotel
Pros:

Wonderful stay at ITC KAKATIYA Luxury Collection Hotel. Excellent Hospitality, Elaborate,Lavish breakfast buffet.
In room Dinning experience was praise worthy ,Tom Kha Vegetables Soup with Crispy Garlic Bread was very comforting. Matka Kulfi was delightful. Special Thanks to chef Arvind who served us in another property ITC WELCOME Hotel Bhubneshwar two years back . Pleasantly surprised we recognized each other because as guest we never forget to appreciate if we like something and as a chef he always put his best efforts to serve the scrumptious food to the guests.

2026-08-11 • via Tripadvisor
M
Mondeep • family_with_children • in
9
2026-08-02 • via Nuitee
P
Priyanka • couple • in
10
2026-08-02 • via Nuitee
S
Sameer6727 • Business • Bengaluru, Bangalore District, Karnataka
6
Great Centrally Located Property, but Extremely Slow Service
Pros:

Both the check-in and check-out processes were unexpectedly slow and took considerably longer than anticipated. There was also no seating available for guests while completing the formalities. Furthermore, even the soft copy of the final invoice took an entire day to be shared after check-out.

At Kebab & Kurries, we requested the bill for payment, but it took nearly 30 minutes to arrive despite repeated follow-ups. The staff appeared slow and unresponsive, and we were almost ready to leave before the bill was finally provided.

Overall, the service lacked urgency, efficiency, and attentiveness. Significant improvement is required in both the front-desk and restaurant service.

2026-07-26 • via Tripadvisor
H
Halim • solo_traveller • in
10
2026-07-25 • via Nuitee