Hotel Royal Kuala Lumpur

Hotels
8.3 (2680 reviews)
Jalan Walter Grenier , Kuala Lumpur , my

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.3
Based on 2680 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
Z
zeskone solo_traveller es
9
Pros:

La localización es buenísima para conocer Kuala Lumpur ya sea en metro o a patita.

Cerca de muchísimos sitios para comer prácticamente las 24h del día.

Si acabáis de llegar a Malasia, disfrutad el viajazo 👌

Cons:

La piscina es bastante rara porque es cubierta pero abierta, en el tercer piso. Pero bueno, cumple bien.

2026-08-22 via Nuitee
F
fatima ezzahraa solo_traveller ma
9
Séjour à hôtel Royal
Pros:

J'ai beaucoup apprécié la gentillesse et la disponibilité du personnel avec mention spéciale pour Anna qui nous a vraiment facilité ce séjour.

Cons:

Rien à signaler

2026-08-22 via Nuitee
S
sharmin solo_traveller bd
7
Pros:

Location

Cons:

Room was too cold even with the AC off

2026-08-22 via Nuitee
T
TAREK solo_traveller sa
9
Pros:

Location

2026-08-22 via Nuitee
M
Michael couple us
5
For the price they need to improve.
Pros:

Good location.

Cons:

Very poor internet that wasn’t even functioning for one day.
Room key failed 3 times.
Dated property.

2026-08-21 via Nuitee
M
Ma. Rosario couple ie
10
best location and very friendly staff.
Pros:

near the train station

Cons:

none

2026-08-20 via Nuitee
Q
Quek.err solo_traveller my
8
2026-08-20 via Nuitee
A
Amy family_with_children gb
10
Excellent location and good value for money
Pros:

This hotel is perfect for a stay in Kuala Lumpur. The rooms were spacious, clean and comfortable with great facilities. The location of the hotel was exceptional, all the main attractions were was within walking distance for us and restaurants, bars, and shops were on our doorstep. A great hotel in the heart of Kuala Lumpur; we also had a lovely view of the Petronas Towers and sky line from our room.

2026-08-20 via Nuitee
L
Lorenzo solo_traveller it
7
Pros:

Zona vicinissima a Bukit Bintang si raggiunge a piedi in 5 minuti.

Cons:

La piscina è quasi del tutto all'ombra,la colazione anche se abbondante non è però un granché.

2026-08-19 via Nuitee
C
cherranzap couple es
8
Una opción buena para pasar algún día en Kuala Lumpur
Pros:

El hotel está ubicado al lado del centro comercial LOT 10 en pleno barrio Bukit Bintang. Las camas eran muy comodas y la habitación muy amplia. El personal super simpático y amable, y una especial mención a los chicos tan agradable que trabajan de seguridad en la puerta

Cons:

Intentaría dar una lavado de cara a las moquetas. En mi opinión intentaría quitarlas de las habitaciones

2026-08-18 via Nuitee
S
Sherrife couple mu
8
2026-08-18 via Nuitee
B
Basman solo_traveller bn
8
Pros:

Good stay

2026-08-18 via Nuitee
M
Murray solo_traveller nz
7
Centrally located but needs a refurb.
Pros:

Centrally located to various malls, shops and restaurants. Only 100 m to monorail and hop on hop off bus. 7/11 immediately behind hotel. Staff generally helpful and courteous.

Cons:

Floors we saw and room we stayed in were dated and musty. Carpets needed replacing in halls and in the rooms we were in.

2026-08-18 via Nuitee
J
JIA family_with_children ie
3
2026-08-17 via Nuitee
A
Alan Lee couple my
10
The hospitality was excellent, the cleanliness is also spectacular. So was the security which can offer a peace of mind
Pros:

Near to MRT station. Easy to go anywhere.

Cons:

Probably the small “hill” that I need to climb everytime. But not that the hotel can do anything about it, it’s the landscapes’ elevation.

2026-08-17 via Nuitee
J
JIA family_with_children ie
9
2026-08-17 via Nuitee
N
Nalini couple gb
9
2026-08-16 via Nuitee
F
Flávio R Troszczanczuk couple br
9
Voltaria com certeza
Pros:

Nossa estadia no hotel foi fantástica. Eles possuem um café da manhã sensacional com MUITAS opções. Fica super bem localizado no centro da cidade, perto de shoppings e vários outros lugares. O staff do hotel também foi ótimo.

2026-08-16 via Nuitee
S
Sherrife Yunus Yerally family_with_children mu
9
Very pleasant - would advise anyone to stay there - centrally located. Never use the lobby toilet!
Pros:

Room was comfortable and clean. The only hic was the lobby toilets - it was absolutely filthy and not clean at all! The breakfast was substantial and nice - the staff was very helpful.

Cons:

The lobby toilets - totally and absolutely filthy

2026-08-15 via Nuitee
F
fatima ezzahraa solo_traveller ma
8
Pros:

Personnel
Emplacement
Rapport qualité prix
Propreté

Cons:

Petit déjeuner moyen
Piscine avec odeur bizarre

2026-08-14 via Nuitee