Hotel Royal Kuala Lumpur

Hotels
8.3 (2450 reviews)
Jalan Walter Grenier , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 16 years old stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2450 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
F
Fangxu • solo_traveller • sg
7
Pros:

Room was clean and spacious. Location is close to an MRT station with multiple malls nearby.

Cons:

Towels had a strong detergent smell.

2026-05-23 • via Nuitee
S
Safeta • solo_traveller • nl
10
Pros:

Alles perfect!

2026-05-23 • via Nuitee
P
Panimalar • couple • my
8
2026-05-22 • via Nuitee
C
Chakkrapong • extended_group • th
9
Pros:

I like the location.

Cons:

-

2026-05-22 • via Nuitee
S
Su Han • solo_traveller • sg
7
Ok stay, with friendly employees. Infrastructure pretty poor.
Pros:

Location is great and near to the major malls with plenty of food options and shopping.
Hotel employees are courteous.
Farhad is in charge of my room and he is a hardworking and friendly member who makes my stay comfortable. Full marks for him.
Gym and pool are small but usable.

Cons:

Rooms are not sound proof and are dated. Can hear the drainage / sewage system running all the time.
Flooring is uneven, even in the room.
TV selection not great, but it is not a major discomfort.
Bed is comfortable but pillows are way too soft.
Shower pressure is nice, but is reduced as the tap moves towards cold water.
Hairdryer blows out musty air, making my hair and hair towel smell mouldy.

2026-05-21 • via Nuitee
N
NENG SEE • extended_group • sg
7
Recommended this hotel by a schoolmate….good location, pleasant staff at Reception
Pros:

Good location to good and shopping
Will choose same hotel when I come back to KL next time

Cons:

Your window gave me a good view of the neighbouring building 😞😟😟
Not enough hooks in the toilet for my clothes….how to hang my clothes when I go to the showers 😟

2026-05-19 • via Nuitee
A
Ab Razak • solo_traveller • my
8
2026-05-19 • via Nuitee
M
Mohammed • couple • sa
10
Amazing view to Twin Towers and great location
Pros:

The location is great at Bukit Bintang street walking distance to Pavilion & Lot 10 malls and food street. Nearby of many restaurants and cafes. The room is super clean and spacious. The staff are so friendly and helpful. I will definitely repeat my stay in future.

Cons:

Nothing

2026-05-19 • via Nuitee
M
Mardiana • couple • my
10
2026-05-19 • via Nuitee
N
Natalie • extended_group • sg
9
Old but very comfortable
Pros:

Great location, very comfortable room. Facilities are old but comfortable regardless. I've been staying at this hotel since I used to travel with my family and have been a satisfied customer through all iterations of its change in brands.

Cons:

Nothing to dislike in particular, but if I had to nitpick - it's not a new hotel, and I have to give credit that the facilities, while old, are relatively well-maintained.

2026-05-18 • via Nuitee
N
Nor Hanuni • couple • my
9
2026-05-18 • via Nuitee
S
Suhaimie Daud • solo_traveller • my
8
2026-05-18 • via Nuitee
Z
Zainudin • extended_group • my
10
sangat menyeronokkan
Pros:

bilik besar dan selesa

Cons:

tiada

2026-05-18 • via Nuitee
H
HT_nyc • solo_traveller • us
9
Perfect location for exploring Kuala Lumpur
Pros:

The hotel is located just a few minutes’ walk from the Bukit Bintang Monorail Station, making it very convenient to travel anywhere in Kuala Lumpur and providing easy access to and from the airport. Jalan Alor and the Petronas Twin Towers are also within walking distance. The room was spacious, clean, and quiet—and, needless to say, the air conditioning worked perfectly. After a long day of sightseeing, it was the perfect place to relax and recharge for the next day. I was also impressed by how warmly one of the security guards at the main entrance greeted me whenever he saw me.

Cons:

This hotel appears to be popular with tour groups, so the reception area can get quite busy at times.

2026-05-17 • via Nuitee
T
Thu Huyen • couple • vn
10
2026-05-17 • via Nuitee
M
Mohd Ridzuan • solo_traveller • my
10
Pros:

Staff are very polite , helpfull especially Mr Govin ...he is very helpful ...

2026-05-17 • via Nuitee
A
Azman • couple • my
7
2026-05-16 • via Nuitee
A
ABDULLAH • couple • sa
8
جيد
Pros:

قربه من شارع العرب

Cons:

كانت اطلاله الغرفه على الفندق الاخر ولم استفد من الشبابيك

2026-05-15 • via Nuitee
D
dianca • couple • my
9
2026-05-15 • via Nuitee
A
Angel • couple • ar
10
Muy buena y la repetiriamos.
Pros:

La ubicación, la comodidad de la habitación y el personal muy atento.

2026-05-15 • via Nuitee