Hotel Royal Kuala Lumpur

Hotels
8.3 (2721 reviews)
Jalan Walter Grenier , Kuala Lumpur , MY
+60 3-2148 6888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.3
Based on 2721 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
C
Claretha • couple • mu
8
2026-10-17 • via Nuitee
K
Kirsten • solo_traveller • nl
9
2026-10-17 • via Nuitee
M
Mohamed Zayan • couple • mv
10
2026-10-17 • via Nuitee
C
claudia • solo_traveller • es
9
Muy bien ubicado
Pros:

Ubicación excelente. Habitacion y baño amplio y muy limpio.

Cons:

Es ruidoso, tiene un gimnasio pequeñito y oscuro. No incluía desayuno

2026-10-16 • via Nuitee
C
Cilisia Ornelas • family_with_children • pt
10
Pros:

Tudo.

2026-10-16 • via Nuitee
L
LEANNE • family_with_children • au
6
Pros:

The hotel is in a good location for food market and Petrona Towers

Cons:

The breakfast buffet was below average with limited choices and all was cold. Air con thermostat didn't work so when on the room was very cold. Room was noisy.

2026-10-16 • via Nuitee
S
SHAMSULDDIN • extended_group • iq
10
Very good hotel, all staff and everything very good
Pros:

Best hotel

Cons:

Very good

2026-10-16 • via Nuitee
S
stecco • family_with_children • au
8
2026-10-15 • via Nuitee
S
stecco • family_with_children • au
8
2026-10-15 • via Nuitee
B
Bubaker • couple • ly
7
Clean room and helpful staff.
Pros:

Near the city center. Bathroom spacious. Three sizes of clean towels.

Cons:

Near city Centre close to Pavilion center.

2026-10-14 • via Nuitee
T
Taru • solo_traveller • my
9
Pros:

The location great, all the shopping mall walking distance. The room clean and housekeeping staff good and helpful.

2026-10-14 • via Nuitee
Y
Yumi • family_with_children • es
10
Pros:

ロケーションがよく、繁華街に近いにも関わらず静かだった。
スタッフの方も親切だった。
お水を毎日補充してくれたので助かった。

Cons:

お風呂のお湯を貯めると、水が少し茶色がかっていたが、許容範囲。
シャワーヘッドがグラグラしていた。

2026-10-13 • via Nuitee
T
Thomas • solo_traveller • vn
10
Excellent location I will not hesitate to book again
Pros:

Property is very nice . Quiet, clean and staff is outstanding.

Cons:

Not applicable

2026-10-13 • via Nuitee
C
Cilisia Ornelas • solo_traveller • pt
10
Pros:

Tudo

2026-10-13 • via Nuitee
S
Slim • solo_traveller • tn
9
2026-10-12 • via Nuitee
P
Paula • solo_traveller • au
9
Excellent location, huge and comfortable rooms
Pros:

Excellent choice of breakfast options. Hotel staff were helpful and friendly throughout the stay. Central location and close to stores, restaurants and lots of transport options.

2026-10-12 • via Nuitee
R
Rebecca • couple • au
8
It was very pleasant
Pros:

It was very convenient to walk to Malls, Petronas Twin Towers and some historical sites.

2026-10-12 • via Nuitee
W
Wan Nurul Asikin • couple • my
10
2026-10-11 • via Nuitee
A
Andries • couple • nl
8
Subliem hotel met prima service in het midden van Bukit Bintang
Pros:

Locatie (Bukit Bintang)

Cons:

Het zwembadwater was KOUD

2026-10-11 • via Nuitee
N
Natalia • couple • ca
10
We truly enjoyed our stay here. The staff was so nice and accommodating. Everything was clean! The location was golden a
Pros:

The staff was super accommodating and nice. Everything was clean and tidy. The location was perfect.

Cons:

Some outside noise carried inside but it was fairly quiet during sleeping hours

2026-10-11 • via Nuitee