Hotel Royal Kuala Lumpur

Hotels
8.3 (2590 reviews)
Jalan Walter Grenier , Kuala Lumpur , my

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 16 years old stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2590 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
N
NAWAF family_with_children sa
10
2026-07-25 via Nuitee
D
daisuke couple jp
6
2026-07-25 via Nuitee
R
Ross couple au
8
Very good
Pros:

Location

Cons:

The banging music from across the road Saturday night

2026-07-24 via Nuitee
A
azimomer solo_traveller sa
7
2026-07-24 via Nuitee
A
Abdel Hai solo_traveller qa
8
2026-07-24 via Nuitee
M
Ms Dy solo_traveller my
8
Pros:

All

Cons:

None

2026-07-23 via Nuitee
C
C10leg solo_traveller fr
8
Pros:

L'emplacement près d'un quartier très animé. La taille des chambres et le confort de la literie. La présence d'une piscine (mais pas chauffée).

Cons:

Certains espaces communs et chambres (la nôtre entre autres) nécessiteraient des rénovations : moquette du couloir usé par endroit ; carrelage de notre salle de bain descellé à plusieurs endroits ce qui rendait le sol instable et bruyant, bonde du lavabo ne fermait pas complètement....Par ailleurs pour les lits jumeaux, il n'y avait qu'une seule prise près d'un des lits et l'autre n'avait rien à proximité.
Enfin, sans aïe cela soit de la faute de l'hôtel, le samedi soir a été très bruyant, on entendait des sons de basse très forts jusqu'à minuit dans notre chambre au 9eme étage (boîte de nuit près de l'hôtel ?).

2026-07-23 via Nuitee
A
alessandra solo_traveller it
8
Pros:

La posizione, il panorama dalle finestre delle camere

Cons:

La politica dell' hotel....ho chiesto due camere comunicanti da un mese prima, l' ho richieste nuovamente tre giorni prima quando mi hanno addebitato il costo delle camere, ma ogni volta hanno risposto che dovevano controllare la disponibilità solo una volta arrivati (potevano soddisfare la mia richiesta al momento del pagamento ma non lo hanno fatto)

2026-07-23 via Nuitee
M
Md Naafis Sadik couple bd
8
2026-07-23 via Nuitee
L
Lau couple my
10
2026-07-22 via Nuitee
D
Dawood solo_traveller om
9
Pros:

اخترنا غرفتين منفصلتين..لكن أعطونا غرفتين بينهما باب مشترك..
الخدمات متوفرة قرب الفندق.. لقربه من المولات والمحلات..
يقدم الفندق إفطار متنوعا.. يحوي الحاجات الأساسية.. إذا لم تعججبك باقي الأطباق

Cons:

لا شيء

2026-07-21 via Nuitee
R
Rajan couple my
9
Enjoyed my stat
Pros:

Location

Cons:

Friendly staff. Near to favourite places.

2026-07-21 via Nuitee
W
Wai Choong Ten solo_traveller sg
10
2026-07-21 via Nuitee
P
Pasquale solo_traveller it
9
Pros:

La posizione. Centralissima e vicino a due stazioni. Zona ricca di centri commerciali, supermercati e posti dove poter mangiare. A 20 min a piedi dalle Petronas Towers.

Cons:

Zona molto trafficata e quindi un po' rumorosa per le camere che sporgono sulla strada principale.

2026-07-21 via Nuitee
C
Carlo solo_traveller it
7
Pros:

Abbiamo apprezzato la piscina con acqua fresca per rinfrescarsi dopo una giornata al caldo di KL.

Cons:

Camera con arredamento troppo scuro per i nostri gusti e con un edificio enorme in fronte. Però grazie a quell'edificio avevamo fresco in camera anche senza accendere l'aria condizionata. Colazione con pochissime opzioni vegane. Abbiamo comunque apprezzato la disponibilità dei cuochi che un giorno ci hanno cucinato un riso fritto con verdure.

2026-07-20 via Nuitee
C
Chen-Li couple tw
6
Pros:

地點

Cons:

打掃清整理不澈底

2026-07-20 via Nuitee
峻寬 couple tw
7
2026-07-20 via Nuitee
F
Filip solo_traveller us
10
Pros:

Great location. Very clean

2026-07-19 via Nuitee
A
adlin couple my
10
2026-07-19 via Nuitee
S
Sandip Das solo_traveller ae
10
2026-07-18 via Nuitee