Hotel Royal Kuala Lumpur

Hotels
8.3 (2721 reviews)
Jalan Walter Grenier , Kuala Lumpur , my
+60 3-2148 6888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.3
Based on 2721 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
T
Talal • family_with_children • sa
9
سعر وموقع وخدمة 👌
Pros:

الموقع رائع كل شي قريب ، الطاقم ودود وخدوم ، والسعر مناسب مقابل المكان والخدمة ، وآطلالات بعض الغرف رائعة جدًا .

2026-09-11 • via Nuitee
K
Koffivi Philippe • solo_traveller • tg
9
C'était un réel plaisir pour moi ce moment a ROYAL HÔTEL
Pros:

La piscine et la salle de Gims

Cons:

Les nourriture car je suis africain

2026-09-11 • via Nuitee
P
patrice • solo_traveller • fr
8
Pros:

l'emplacement de l'hôtel
la disponibilité et gentillesse de l'équipe
la grandeur de la chambre et sa qualité ainsi que la salle de bain

Cons:

l'apparence de la salle de restauration qui ne donnait pas forcément envie de passer un moment

2026-09-10 • via Nuitee
C
Christina • couple • de
5
Außer der Lage des Hotels, nicht empfehlenswert.
Pros:

Die Lage ist wirklich toll.

Cons:

Unfreundliches Personal, nicht hilfsbereit. Als wir um ein Taxi baten, weil unser Grabfahrer zu weit weg war und wir pünktlich zum Bus mussten, wurde uns gesagt wir sollten auf der Straße ein Taxi anhalten, sie selber würden keins rufen.

2026-09-10 • via Nuitee
M
Moo • solo_traveller • se
3
Gratis flygupplevelse – utan biljett
Cons:

Är du en person som tycker om att sova på ett flygplan? Då är det här boendet perfekt för dig!

Vi fick ett rum precis ovanför en stor fläktmaskin, och ljudet var så högt att det kändes som att vi sov på ett flygplan hela natten.

Vi kontaktade personalen och bad om att få byta rum. Vi fick visserligen ett nytt rum, men tyvärr låg det på samma sida av byggnaden som det första rummet. Resultatet? Exakt samma oljud.

Om du letar efter en lugn och bekväm natt är det här definitivt inte rätt ställe. Men om du vill uppleva känslan av att sova på ett flygplan utan att behöva köpa en flygbiljett – då rekommenderar jag det starkt!

2026-09-10 • via Nuitee
M
MARCOS • solo_traveller • ar
10
Pros:

La pile en el 2do! El desayuno! La habitacion!

2026-09-10 • via Nuitee
M
Monica • couple • au
8
2026-09-09 • via Nuitee
P
Prapti • solo_traveller • in
7
Pros:

Breakfast spread was great!

Cons:

Room being a twin bed. We couldn't choose whether it is a twin bed or double bed.

2026-09-09 • via Nuitee
K
KENYA • couple • jp
10
2026-09-09 • via Nuitee
N
Nazatul Muhaimi • solo_traveller • my
7
2026-09-08 • via Nuitee
Z
Zaliha • solo_traveller • sg
8
Pros:

The location is very convenient to go shopping malls.

Cons:

Nil

2026-09-08 • via Nuitee
T
Trung13991 • solo_traveller • au
2
2026-09-08 • via Nuitee
C
cyrille • couple • lk
10
Home away from Home
Pros:

This is not our first stay—we have stayed here more than five times, and we always come back for the excellent service, extremely polite staff, and great location.

It may not be a luxury hotel, but it is certainly of a very high standard. From the doormen to housekeeping and the front desk, everyone is welcoming and professional. We only wish they had a loyalty programme, as we have unfortunately missed booking this hotel several times.

Overall, a great place to stay in the heart of the city.

Cons:

well, nothing that i can think of..

2026-09-07 • via Nuitee
N
Naoki • solo_traveller • jp
9
満足
Pros:

ショッピングモールが徒歩2分で、非常に便利な立地だった。冷凍食品の一時預かりや、有料レイトチェックアウトなどのサービスもありがたかった。

2026-09-07 • via Nuitee
K
KPM-Guru • solo_traveller • my
8
2026-09-07 • via Nuitee
P
paullena • couple • au
6
2026-09-06 • via Nuitee
A
ALI • solo_traveller • sa
9
راحة وأمان .
Pros:

الموقع ممتاز في شارع العرب قريب من جميع الخدمات والمراكز التجاريه وخطوات من محطة القطار .
طاقم الفندق ودودين . ألأسره مريحه والنظافة ممتازه . الفطور متنوع ويناسب الجميع .

Cons:

لا شيء .

2026-09-06 • via Nuitee
J
Jon • couple • es
8
Muy bien
Pros:

El hotel en general está genial. Habitación de dos camas muy amplia y un baño muy grande. El buffet del desayuno muy completo. El personal del hotel muy amable y la localización inmejorable

Cons:

La única pega del alojamiento es que no estan bien insonorizadas las habitaciones. Pese a estar en la planta 18, a la noche había mucho ruido. Se escuchaba el ruido de la gente y el trafico como si estuviéramos en la calle

2026-09-06 • via Nuitee
S
Shaikhan • family_with_children • om
10
2026-09-06 • via Nuitee
L
Lenny • solo_traveller • be
9
Pros:

Personeel was enorm vriendelijk, kamers waren zeet net en locatie was top. We hadden ook niet veel lawaai van straat.

Cons:

Enkele "schoonheidsfoutjes" in de badkamer. Wat riestvlekjes hier en daar.

2026-09-06 • via Nuitee