Hotel Century Reforma

Hotels
8.2 (2015 reviews)
Liverpool 152 Col Juarez , Mexico City , MX
+52 55 5726 9911

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Excellent location (many mentions)
Friendly, attentive staff and good customer service
Clean and comfortable rooms with good beds and decor
Convenient rooftop/terraces and on-site restaurant/bar
Easy luggage handling/early luggage storage and helpful bellboys
Cons:
Inconsistent breakfast quality; occasional lack of seating
Noise issues / poor sound insulation (street noise, housekeeping at night)
Some aging facilities and amenities (pool coverage, older fixtures)
Unreliable/slow free Wi‑Fi
Mixed value for money — some guests feel price does not match quality

Categories

Cleanliness
8.7
Multiple reviews highlight clean rooms and attentive housekeeping (beds arranged with details, chocolates), overall cleanliness is a clear positive with rare or no complaints.
Service
9.2
Service is frequently praised as friendly, attentive and helpful (reception, bellboys, luggage handling); many guests compliment staff kindness and cooperation, supporting a high score.
Location
9.6
Location is repeatedly described as excellent/very convenient for tourism and well-located; this is one of the strongest positives across reviews.
Room Quality
8.6
Rooms are often described as comfortable, clean and nicely decorated (comfortable beds, terraces, themed decor), though some notes about older fixtures and occasional noise/isolation issues temper the score slightly.
Amenities
7.2
Amenities are mixed: positives include rooftop/terrace, restaurant/bar and convenient parking, but there are complaints about aging facilities, pool coverage, and spotty/worst-case wifi performance.
Value for Money
7.5
Value perceptions are mixed — some guests call it good value while others explicitly cite poor value or wish for discounts; this produces a below-average but not poor rating.
Food and Beverage
7.3
Breakfast and F&B receive varied comments: some guests praise the buffet and restaurant, others report poor breakfast experiences, staffing/lack of tables or limited room-service breakfast — overall inconsistent.
Overall Experience
7.5
Overall stays are generally positive with many strong recommendations and repeat-intent, but recurring issues (noise, inconsistent breakfast, some old facilities) keep the overall experience slightly below the peak.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Accommodations
Hotel Century Zona Rosa provides guests with elegant guestrooms featuring private balconies, marble baths, and roman tubs, ensuring a comfortable and lavish stay.

Convenient Location
Situated in the heart of the vibrant Zona Rosa District and close to the US Embassy, guests have easy access to shopping, dining, and cultural attractions. The hotel's proximity to a metro station and the airport makes traveling hassle-free.

Diverse Surroundings
With upscale boutiques, diverse dining options, and cultural venues nearby, guests can immerse themselves in the vibrant atmosphere of Mexico City. Whether for business or leisure, Hotel Century Zona Rosa offers a perfect blend of convenience and luxury.

Experience the epitome of luxury and convenience at Hotel Century Zona Rosa. Book your stay now for an unforgettable experience.

Important information:

Please note that the pool and gym are out of service until further notice per instructions from the Government of Mexico City due to COVID-19

Please note that property offers American breakfast and It is not include for children.

Due to safety reasons, if you want to place any decoration in the room, you must request this directly with hotel management.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

All the national calls are included in the rate.

Please note that property offers American breakfast and It is not include for children. Due to safety reasons, if you want to place any decoration in the room, you must request this directly with hotel management. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All the national calls are included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.2
Based on 2015 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.6
Room Quality: 8.6
Amenities: 7.2
Value for Money: 7.5
Food and Beverage: 7.3
Overall Experience: 7.5
T
Tânia Aparecida • solo_traveller • br
10
Conforto suficiente
Pros:

A localização do hotel é excelente para atividades turísticas. O quarto é limpo e confortável. O pessoal é disponível e gentil.

Cons:

Não estava quente, portanto, não precisei de ar-condicionado. Mas fiquei em dúvida se tinha no quarto.

2026-10-31 • via Nuitee
L
laurent • solo_traveller • fr
1
2026-10-31 • via Nuitee
A
Aida • couple • co
10
2026-10-31 • via Nuitee
M
Michael • solo_traveller • es
5
Hotel de cinco estrellas, muy justito para el nivel de calidad que se le espera
Pros:

La ubicación?

Cons:

No he podido ni desayunar, porque no había mesa en el restaurante

2026-10-31 • via Nuitee
A
Angeline • solo_traveller • fr
7
2026-10-31 • via Nuitee
P
Panayiotis • solo_traveller • cy
7
2026-10-30 • via Nuitee
K
Karla Guisela • family_with_children • gt
10
Pros:

El cuarto

2026-10-30 • via Nuitee
X
xiaobo • solo_traveller • cn
7
性价比不高
Pros:

位置优越 可以免费寄存行李

Cons:

设施老旧

2026-10-30 • via Nuitee
C
Claudia V • extended_group • us
10
Pros:

La Amabilidad de todo el personal, ubicación y la limpieza

2026-10-30 • via Nuitee
J
Javier • solo_traveller • es
9
Pros:

Localización desayuno y trato

Cons:

Ventanas no aíslan el ruido y el frío

2026-10-29 • via Nuitee
P
Peter • couple • gb
10
Hotel Century Reforma 10/10!
Pros:

The hotel was fantastic! Brilliantly located, modern, nicely decorated, exceptionally clean so friendly! The bed was super comfortable, the circular bath/Shower was a treat & the restaurant/bar served good food & drinks, great breakfast too. The staff were all so attentive, friendly & helpful, they are to be commended. The level of Customer Service is some of the best I have had in my years of travelling. I really enjoyed my stay & I will definitely choose to stay here again! Thank you to all at the 'Century Reforma'!

Cons:

Nothing..... everything was great.

2026-10-29 • via Nuitee
L
Laura Cecilia • couple • us
10
Súper recomendado
Pros:

La amabilidad , cooperación del staff, la limpieza , ubicación.

2026-10-29 • via Nuitee
J
José • couple • co
9
Fue bien, fue especial
Pros:

El trato del personal, la ubicación

Cons:

La relación calidad precio, deberían colocar opciones de descuentos

2026-10-28 • via Nuitee
E
Espinosa • extended_group • mx
10
Pros:

La ubicación

Cons:

Todo bien

2026-10-27 • via Nuitee
S
Serpas • extended_group • sv
10
Pros:

La atención al cliente fue excepcional recepción, personal para recoher las maletas y los detalles al arreglar la cama y ubicar los peluches de mi hija con chocolates sobre la cama hicieron que queramos regresar.
Son magnificos.

Cons:

Todo bien

2026-10-26 • via Nuitee
S
Susana • family_with_children • mx
10
super cómoda y agradable
Pros:

muy bien ubicado, muy agradable y ya decorado con la tematica del día de muertos eso le da mucha vista y te hace sentir muy contento. el estacionamiento al lado super cómodo y seguro

2026-10-26 • via Nuitee
L
Leonor • couple • mx
9
Muy buena experiencia
Pros:

El desayuno no lo coloque arriba porque no lo tenía incluido. Al final decidimos comer en el restaurante del hotel y tomamos la opción del desayuno buffet y estuvo muy bueno, nos gustó bastante. La habitación también estaba muy bien, limpia y muy cómoda.

2026-10-26 • via Nuitee
M
Michael • solo_traveller • us
10
2026-10-26 • via Nuitee
R
RAMIRO • extended_group • co
9
Excelente recomendado
Pros:

Excelente

2026-10-25 • via Nuitee
S
Samuel • solo_traveller • be
8
2026-10-24 • via Nuitee