Mexico City Marriott Reforma Hotel

Hotels
•
Marriott Hotels & Resorts
8.2 (116 reviews)
Paseo de la Reforma 276 Col Juarez , Mexico City , MX
+52 55 1102 7030

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent/central location
Newly renovated rooms
Friendly, professional staff
Good food and coffee
Nice pool and family-friendly
Close to attractions/walking distance
Cons:
WiFi issues and paid WiFi charge (US$10/day)
Bar closes early

Categories

Cleanliness
8.2
Not mentioned in reviews; assumed standard quality for this hotel tier.
Service
9
Multiple comments praise the staff's kindness, professionalism and amabilidad; overall service sentiment is strongly positive.
Location
9.2
Repeatedly described as excellent/amazing and within walking distance; clear strong positive for location.
Room Quality
8.8
Rooms noted as newly renovated and commenters enjoyed their rooms (cuarto); positive room quality impressions.
Amenities
6.5
Mixed mentions: nice pool and nearby activities are positives, but issues with WiFi and early-closing bar are negatives, producing a below-target score.
Value for Money
6
Negative sentiment around WiFi not working and an extra US$10/day charge reduces perceived value for money.
Food and Beverage
8.6
Food and coffee are repeatedly praised (la comida estaba rica, el café); overall F&B sentiment is positive.
Overall Experience
9.3
Headlines like 'Great stay' and intent to return, plus family enjoyment of pool and location, indicate a strongly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Amenities and Dining Options

Experience a stay of luxury at Mexico City Marriott Reforma Hotel, offering an outdoor swimming pool, modern fitness center, and on-site spa services. Indulge in exquisite dining at Condimento Restaurant serving Mexican and international cuisine, or savor steakhouse fare at La Mansion Restaurant.

Convenient Location

Conveniently located within walking distance of the Angel of Independence monument and the US Embassy, our hotel provides easy access to explore the vibrant city of Mexico City.

Comfortable Guest Rooms

Relax in our well-appointed guest rooms featuring 42-inch LCD TVs, coffee makers, and minibars, ensuring a comfortable and enjoyable stay.

Book now for an unforgettable experience at Mexico City Marriott Reforma Hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Bed type is subject to hotel's availability and cannot be guaranteed.

Please note that in room categories that include breakfast, it is only offered for 2 guests. A third guest is to pay for their breakfast directly at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MEX

Location

Guest Reviews

8.2
Based on 116 reviews
Cleanliness: 8.2
Service: 9
Location: 9.2
Room Quality: 8.8
Amenities: 6.5
Value for Money: 6
Food and Beverage: 8.6
Overall Experience: 9.3
S
Sayani • couple • au
10
Thank you for the excellent customer service! I truly appreciate your kindness, professionalism, and willingness to help
Pros:

Excellent location with walking distance to get around

Cons:

Friendly staff

2026-10-19 • via Nuitee
M
Marianna • solo_traveller • br
8
2026-10-14 • via Nuitee
M
Maria • solo_traveller • us
10
2026-08-19 • via Nuitee
M
Matt • couple • us
9
Great stay
Pros:

Amazing location and newly renovated.

Cons:

The free WiFi didn’t work and charging US$10/day for WiFi in 2026 is the definition of insanity.

2026-08-16 • via Nuitee
E
Ernesto • solo_traveller • gt
9
Pros:

Ubicación, servicio, comida, el café

2026-08-12 • via Nuitee
S
Salvador • solo_traveller • mx
8
Pros:

La ubicación.

Cons:

El bar cierra temprano

2026-08-08 • via Nuitee
C
Christian • solo_traveller • gt
8
2026-08-02 • via Nuitee
L
Liza • couple • us
9
2026-07-15 • via Nuitee
J
Justin • solo_traveller • za
10
2026-07-13 • via Nuitee
N
Norma • couple • us
9
2026-07-11 • via Nuitee
N
Natalia • solo_traveller • mx
10
Pros:

La comida estaba rica, la piscina súper. Fui con niños y lo disfrutaron. Hay muchas cosas cerca.

2026-07-05 • via Nuitee
L
Lewis • solo_traveller • za
10
if i have to come back, definitely the hotel of choice for me
Pros:

this was awesome

Cons:

n/a

2026-06-24 • via Nuitee
T
Thiago • solo_traveller • br
9
2026-05-17 • via Nuitee
V
Vasconcelos • solo_traveller • mx
10
Pros:

La amabilidad del personal y el cuarto

2026-05-11 • via Nuitee
H
Hugo • solo_traveller • mx
9
Pros:

El desayuno buenísimo. El área de piscina la verdad está muy bien, perfecto para relajarse en el jacuzzi. Necesitábamos ese descanso.

2026-05-03 • via Nuitee
H
HELEODORO • solo_traveller • mx
10
2026-04-25 • via Nuitee
N
Nilla • extended_group • us
8
Relaxing and comfortable.
Pros:

Location, staff, executive lounge, gym, pool area and the look and feel of the property.

Cons:

Nothing.

2026-04-11 • via Nuitee
D
Destenave • family_with_children • mx
9
Pros:

Ubicación muy buena

Cons:

Las camas estaban muy deformadas aun con la colchoneta que no resuelve el problema, no dormí nada bien

2026-04-06 • via Nuitee
E
Evgenii • solo_traveller • ae
6
2026-03-26 • via Nuitee
H
Hideya • solo_traveller • es
5
Cons:

Security alertがでている週に宿泊を延長せざるをえなかったが、そのような緊急の週に毎日、宿泊費をもとても高く(通常300ドル台のところ、520ドル以上)に変えていた。非常事態に便乗して、レートを高くすることは許せない。また、従業員は常に受け付けてのところで話していて、態度が悪い。

2026-03-01 • via Nuitee