Children allowed
Pets allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Tennis lessons on site
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Luxurious and comfortable rooms
Attentive and friendly service
Good location
Cons:
Some issues with cleanliness
Breakfast could be improved
Amenities like the pool could be better

Categories

Cleanliness
8.6
Some reviews indicate issues with cleanliness, but overall it meets standard quality for this hotel tier.
Service
9.98
Overall service was praised as attentive and helpful.
Location
9.61
Centrally located and convenient for many.
Room Quality
9.56
Rooms were described as luxurious and comfortable.
Amenities
8.59
Some amenities were noted as lacking, but overall satisfactory.
Value for Money
9.05
Price-quality ratio was reported as outstanding by several guests.
Food and Beverage
8.6
Breakfast received mixed reviews, indicating room for improvement.
Overall Experience
9.57
Guests expressed a willingness to return, highlighting a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:47

Property Description

Luxurious Accommodation
Swissôtel Lima offers 345 rooms and suites with marble baths, plush bedding, and modern amenities. Upgrade to an Executive room for exclusive access to the Presidential Club.

Dining and Recreation
Indulge in culinary delights at 5 international restaurants and unwind at the onsite bar. Take a dip in the heated outdoor pool, hit the fitness center, or pamper yourself at the SPA with a range of treatments.

Business and Events
With 12 versatile meeting rooms, Swissôtel Lima is perfect for hosting successful business gatherings or social events. Benefit from 24-hour concierge and medical services for a seamless stay.

Experience luxury and convenience at Swissôtel Lima. Book now for an unforgettable stay!

Important information:

Minors must be accompanied by their parents, legal guardian or a designated responsible adult. In all cases, adult(s) must carry ID and a notarized authorization as legal guardian or responsible adult. The minor must have a valid ID and a certified copy of his/her birth certificate.

The Peruvian government has published Supreme Decree No. 174-2021-PCM indicating that, as of December 15, 2021, every person over 18 years of age must present their physical or virtual vaccination card as an essential requirement to enter closed places. In compliance with the aforementioned regulations, our staff will ask all guests to present the vaccination card at the time of check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 11.50 per day.

Location

Guest Reviews

9.2
Based on 791 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 8.6
Overall Experience: 9.57
J
Jose • family_with_children • pe
10
Relax
Pros:

Cómodo

2026-06-11 • via Nuitee
J
Juan Ignacio • couple • pe
6
2026-06-07 • via Nuitee
V
Vianka Castro • solo_traveller • pe
10
2026-06-06 • via Nuitee
D
Douglas • family_with_children • pe
10
Es mi hotel favorito
Pros:

Increible

2026-06-05 • via Nuitee
M
Martin • solo_traveller • uy
10
2026-05-31 • via Nuitee
A
Alfaro Chaves • couple • cr
10
Pros:

Piscinas y spa

2026-05-31 • via Nuitee
E
Erick • couple • pe
7
2026-05-29 • via Nuitee
J
Juan SC38 • solo_traveller • gb
10
Well located family-friendly Business Hotel in Lima
Pros:

Executive Suite was very spacious
Nice location in Lima
Good facilties (pools)
Nice staff (very helpful)
Great Breakfast

Cons:

They didn't seem to have Chromecast available in the room TVs (not sure why).

2026-05-27 • via Nuitee
C
Cipiran • solo_traveller • pe
10
2026-05-24 • via Nuitee
C
cristian • couple • cl
10
Muy buena
Pros:

Excelente gimnasio

Cons:

Desayuno regular

2026-05-22 • via Nuitee
M
Marina • couple • us
10
2026-05-21 • via Nuitee
W
Wagib • extended_group • co
10
Compromiso total con el servicio, desde el primer paso.
Pros:

Excelente surtido y opciones gastronómicas en el restaurante. pero lo mejor fue la amabilidad y calidez de las personas que nos atendieron en el restaurante. En serio, fue excepcional, todas.

Cons:

Mi gusto por el café es particular, pero sería una buena opción contar con otras alternativas de matices de café. Esto es más a nivel personal.

2026-05-20 • via Nuitee
E
Eric • solo_traveller • pa
9
Comfortable, with great ambience
Pros:

Excellent location, great comfort.

Cons:

All good

2026-05-16 • via Nuitee
P
PIZAN RODRIGUEZ • couple • pe
9
BUENA
Pros:

PISCINA

Cons:

QUE COBREN ADICIONAL POR PARQUEO

2026-05-13 • via Nuitee
M
moporho • Family • Fort Lauderdale, Broward County, Florida
6
Outdated - Unwelcoming
Pros:

While this hotel has a stunning exterior and lovely architecture, the experience inside was a major disappointment. The rooms are extremely outdated, and our bathroom had a persistent mildew smell — as if it had been mopped with a sour mop.
The staff were unfriendly and, at times, downright snobby. No one greeted us when we drove up, and the front desk was neither welcoming nor helpful. When I noticed there was no tea or creamer at the in-room coffee station and asked for some, the clerk refused to assist and told me to order from room service.
At checkout, no one asked how my stay was — it was clear she simply didn’t care. Staff frequently corrected guests in an abrupt manner. For example, when I tried to take a photo of the pool and pushed open the patio door, I was immediately yelled at to walk through the building instead — even though I was fully dressed, not in a swimsuit.
All in all, beautiful structure, but the lack of warmth and hospitality makes this hotel feel unwelcoming from start to finish. I would not recommend staying here.

2026-05-12 • via Tripadvisor
S
Sol • couple • us
1
Horrible
Pros:

Was terrible

Cons:

The hotel was absolutely terrible. The hospitality and customer service were extremely disappointing, and the staff clearly did not know how to properly treat guests. We were almost escorted by security to our room because the hotel failed to inform us that everyone staying in the room needed to be registered. They already knew the reservation was for two people, yet only realized days later and tried to blame the guests for their own mistake.

On top of that, the staff — including the supervisor, who never even introduced herself — had a very arrogant attitude and tried to shift responsibility onto us instead of handling the situation professionally. During check-out, the receptionist even told a coworker right in front of us, “they are the problem guests.” What kind of 5-star service is that?

I would never recommend this hotel to anyone. Please consider staying somewhere else because this place leaves a lot to be desired.

To make matters worse, the breakfast area was repeatedly reserved for private events, and hotel guests were sent to the restaurant area instead with limited time to eat breakfast — despite the fact that paying guests should have priority over events that lasted for days.

Overall, a terrible experience from beginning to end.

2026-05-11 • via Nuitee
M
Marcin • couple • pl
10
2026-05-10 • via Nuitee
E
Ernesto • couple • bo
9
Fantástico !
Pros:

La piscina y el gym son hermosos

Cons:

Sillas del desayuno parecen de patio de comidas

2026-05-10 • via Nuitee
E
Ernesto • couple • bo
9
Fantástico hotel
Pros:

Lobby hermoso , ubicación fantástica , gym de lujo y piscina fantástica

Cons:

Las sillas del desayuno parecen de patio de comidas , no guardan relación con la belleza del hotel

2026-05-10 • via Nuitee
A
Adriana • solo_traveller • pe
10
Súper recomendable
Pros:

La atención del personal

2026-05-09 • via Nuitee