Holiday Inn Express Birmingham - Oldbury by IHG

Hotels
Holiday Inn Express
8.4 (3677 reviews)
Junction 2 M5 Birchley Pk, Oldbury, England, B69 2BD , Oldbury , GB

Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Room size
Breakfast overcrowding

Categories

Cleanliness
7.73
Several mentions of cleanliness issues, including notes on cleanliness not being satisfactory.
Service
9.2
Staff were noted as brilliant and helpful, significantly enhancing the stay experience.
Location
8.74
Good location mentioned multiple times, contributing positively to overall enjoyment.
Room Quality
8.19
Rooms acknowledged as clean, but some noted they were smaller than expected.
Amenities
8.22
Facilities were appreciated, but some amenities like breakfast quality received criticism.
Value for Money
8.68
Value noted positively, with guests feeling they received good service for the price.
Food and Beverage
7.73
Breakfast received mixed reviews; some enjoyed it while others found it crowded and lacking quality.
Overall Experience
8.7
Generally positive experiences shared, with a few criticisms balanced by strong service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:56

Property Description

Discover a comfortable retreat at Holiday Inn Express Birmingham - Oldbury by IHG, where relaxation meets convenience.

Enjoy Modern Amenities
Stay connected with complimentary wireless internet access in all 109 air-conditioned rooms. Each room features LED televisions and private bathrooms equipped with essential toiletries, ensuring your stay is both comfortable and enjoyable.

Delicious Dining Options
Start your day right with a complimentary buffet breakfast available on weekdays and weekends. For a quick bite or a refreshing drink, visit our snack bar or unwind at the bar/lounge after a day of exploring.

Prime Location
Situated just a short drive from top attractions like Black Country Living Museum and Dudley Zoo, our hotel allows for easy access to local sights. With free self parking and a 24-hour front desk, your convenience is always a priority.

Book your stay now and experience the best of Birmingham!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 3677 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
Z
Zoe family_with_children gb
3
Disappointing and downtrodden. Definitely not worth the bother
Pros:

It was handy to get to from the motorway

Cons:

There wasn’t enough space for the size of our party. Breakfast was a total disaster waiting half an hour before cooked food finally trickled out one by one. Staff weren’t very helpful and everything seemed like too much of an effort. Gluten free options were very poor.

2026-08-08 via Nuitee
A
Abbey couple gb
10
Great
Pros:

Breakfast was good

Cons:

Need smart tv

2026-08-08 via Nuitee
A
Abdulraqeb solo_traveller gb
1
2026-08-08 via Nuitee
S
Sumit family_with_children gb
4
Pros:

Location and cleanliness

Cons:

Security, as got bit of bad experience.

2026-08-08 via Nuitee
J
Jayne couple gb
8
Comfortable, clean and friendly staff
Pros:

Comfortable, clean and quiet.

Cons:

There was not much hot food choices for vegans.

2026-08-07 via Nuitee
A
ANOOPKUMAR family_with_children ie
7
It was ok
Pros:

Good

Cons:

Should keep the amenities handy

2026-08-07 via Nuitee
L
Lesley couple gb
8
Great place close to the M5
Pros:

Great for a stop over on the way north and we could bring the dog too.

2026-08-07 via Nuitee
D
DaveyWavey solo_traveller gb
8
2026-08-06 via Nuitee
D
Dube solo_traveller gb
8
2026-08-06 via Nuitee
S
Sally family_with_children gb
6
It was a comfortable stay and the staff were friendly but as I said zero communication when the fire alarm went off and
Pros:

Comfortable stay, staff were friendly

Cons:

Fire alarm went off at 5:50am, lasted a minute or so I went downstairs and staff just said morning- no communication as to why the alarm went off or anything.
There was constantly rats spotted outside running under cars.

2026-08-05 via Nuitee
H
H solo_traveller gb
7
2026-08-05 via Nuitee
D
Davinder couple gb
10
Very nice stay, will be staying here again.
Pros:

The property was amazing, clean good size facilities.
Breakfast was brilliant.
Chelsea in reception was great at welcoming us.

2026-08-04 via Nuitee
D
Dev samra solo_traveller gb
8
2026-08-04 via Nuitee
N
Nyasha solo_traveller gb
9
Cheap & cheerful
Pros:

The property was nice and clean. The bed was very comfortable and clean. The breakfast was very nice with a wide selection and the Staff were extremely pleasant and cheerful. The staff both on the desk and house keeping were very professional.

Cons:

The sink in the bathroom needs bleach, as there is a pungent smell of drains. Around the shower there was at times water leaking from the outside

2026-08-03 via Nuitee
M
Martyn solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-03 via Nuitee
M
Melissa couple gb
5
Pros:

The night shift staff were very helpful.

Cons:

The bed and pillows were uncomfortable. The sink was broken. Not enough disabled parking. Not enough tables or organisation at breakfast. We booked a room and arranged for an earlier check in but when we got there the room wasn't available even though they said it would be, when we called in May when we booked the hotel.

2026-08-03 via Nuitee
A
avneet couple gb
9
👍🏾
Pros:

Very good

Cons:

Every thing is fine

2026-08-02 via Nuitee
A
Andrea couple gb
10
Goodnight sleep and comfortable
Pros:

Staff very helpful and friendly

2026-08-02 via Nuitee
O
OJUTALAYO extended_group gb
9
Comfortable stay and good central location
Pros:

Ease of check in, onsite complimentary parking and decent breakfast

Cons:

None

2026-08-02 via Nuitee
R
Rajasekaran solo_traveller gb
10
2026-08-02 via Nuitee