Holiday Inn Express Canterbury by IHG

Hotels
Holiday Inn Express
8.4 (2410 reviews)
A2, Upper Harbledown , Canterbury , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Cons:
Noise from outside
Breakfast service issues

Categories

Cleanliness
7.9
Some mention of cleanliness, but external noise and service issues noted.
Service
9.4
Staff were helpful and friendly, with positive reviews about service.
Location
8.4
Convenient for access, but some difficulty in finding the entrance.
Room Quality
8.9
Rooms were clean and comfortable, though some issues with bed size and heating.
Amenities
7.4
Basic amenities with issues reported about breakfast service.
Value for Money
8.9
Good value for price; several mentions of great deals and breakfast included.
Food and Beverage
7.4
Mixed reviews, with breakfast being a positive but some reports of disorganization.
Overall Experience
8.9
Overall satisfaction noted, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:44

Property Description

Modern Amenities and Services
The hotel boasts a 24-hour front desk, free breakfasts, and a contemporary restaurant. Each colorful room features a private bathroom with a power shower, work desk, and entertainment options.

Delicious Dining Options
Guests can savor a hearty breakfast and a diverse evening menu at the on-site restaurant. The lounge bar offers a selection of afternoon teas, snacks, and coffees for a relaxing break.

Convenient Location
Perfectly located just outside historic Canterbury, the hotel is a short drive from the city center and the iconic Canterbury Cathedral. Situated on the A2 road, it offers easy access to explore the area.

Book now for a memorable stay at Holiday Inn Express Canterbury!

Important information:

Please note, for the room selected at check-In, bed selection is not guaranteed. For this room type, bed selection is based on availability upon arrival and is determined by the front desk.

Dinner inclusive package will includes breakfast and three course dinner from set menu or buffet in a designated hotel restaurant for one or two resident adults sharing a room. Children over 6yrs of age Supplement of £15.00 per child will be added.

Pet Policies / Terms and Conditions :
• Pets (only dogs) are permitted
• A £30 per stay ( max 3 days) per pet per room applies.
• Pets must not be left unattended in the rooms or public area.
Pet policy document will be available to sign at check-in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Guest Reviews

8.4
Based on 2410 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.4
Room Quality: 8.9
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.9
V
van Duin family_with_children hu
10
2026-07-25 via Nuitee
M
Mwrighty94 solo_traveller gb
9
Ideal stop off.
Pros:

Bathroom big and spacious.
Lovely friendly staff and variety of choice at breakfast. EV charging on site and how quiet it was despite being by a busy A road.

Cons:

Bed wasn't the most comfortable

2026-07-25 via Nuitee
E
Evans-Palin solo_traveller gb
10
Pros:

Clean rooms. Good choice at breakfast. Nice bar too

Cons:

No lift.

2026-07-25 via Nuitee
V
van Duin couple hu
10
2026-07-25 via Nuitee
G
GardinerYeung Solo travel United Kingdom
8
Great basic hotel that delivers a no fuss service
Pros:

I booked this just because I required a one night stay with easy access off the A2 without spending silly money and not requiring any fancy facilities expect a good breakfast, so I didn’t really have any expectations, however it’s a great small basic hotel. Staff were very friendly and helpful, particularly at breakfast. The room was clean and comfortable with a basic Tea/ Coffee tray. It was nice and quiet and overlooked a small courtyard garden. Nice surprise to find an iron and ironing board which is often “on request” in a lot of hotels.
Shower gel/ Shampoo/ hand wash were provided. Only issue was the shower tray is quite high and I did trip up twice, so watch your step.

Breakfast wasn’t vast, but from what you’d expect from this type of hotel it provided what you needed to start your day, was fresh and tasty.

2026-07-24 via Tripadvisor
L
Laurence solo_traveller gb
3
2026-07-24 via Nuitee
J
Jessica solo_traveller gb
8
Great basic hotel with easy access. If all you need is a base to sleep and have breakfast then this is perfect
Pros:

Great easy access location. Basic, but clean, comfortable and friendly helpful staff. Plenty of parking (although payable).

Cons:

Refreshments in room a bit basic. Shower tray height a trip hazard.

2026-07-24 via Nuitee
V
Virginie couple fr
10
Un stop idéal pendant notre séjour!
Pros:

La chambre, l’emplacement, le service et le petit-déjeuner!

2026-07-24 via Nuitee
C
C480AJpault Family Waterlooville, Hampshire, England
8
Little Gem near Canterbury which was great value for money
Pros:

We recently had a one night stay at this hotel, and upon our arrival found the staff very friendly and helpful. Our room was both very clean and tidy, the bed lining and towels were fresh and clean. We had a huge and comfortable. We had tea & coffee facilities available. The hotel was very busy at breakfast time but the staff coped very well. I had a Gluten free continental breakfast including toast which was very good.
I would highly recommend anybody in the area looking for a room should certainly consider this hotel which was good value and spotlessly clean throughout during our stay.

2026-07-23 via Tripadvisor
A
Annie couple gb
7
Keep up the good work
Pros:

The room was clean and bed linen was fresh & clean

Cons:

N/a

2026-07-23 via Nuitee
S
Sachin family_with_children gb
7
Good location for Dover ferry, especially if you like an oven baked room.
Pros:

Good location for the ferry in the morning.

Cons:

Extremely hot and no way to cool the room overnight. Windows barely opened.

2026-07-23 via Nuitee
I
Ian extended_group gb
6
2026-07-23 via Nuitee
M
Mandy family_with_children de
7
Perfekte Lage, würden wir wieder buchen.
Pros:

Perfekte Lage für einen Zwischenstopp vor der Fähre nach Frankreich. Der Mitarbeiter war freundlich, Check in ging zügig.

Cons:

Der Duschkopf funktionierte nicht, wir könnten nur die Regendusche nutzen. Ist nicht dramatisch, nervt aber spätestens beim waschen der Haare.

2026-07-22 via Nuitee
L
Linda extended_group gb
10
Welcoming ambience, clean, good food and the staff amazing. Efficient, polite,so obliging and with a smile. In fact exc
2026-07-22 via Nuitee
D
David family_with_children fr
8
Bon séjour
Pros:

Petit déjeuner très bien. Beaucoup de choix !

Cons:

Le bruit ! Mais l’hôtel est situé le long d’une route passante

2026-07-22 via Nuitee
G
Glenn couple gb
10
Brilliant
Pros:

Want to say what a great member of staff we encountered on our stay his name was Anands .. he went above and beyond and was busy all night ..he really did make our time a great time and his hard work should be recognised

Cons:

Later check out

2026-07-22 via Nuitee
A
Anja family_with_children de
8
Sehr gut… 👍🏻
Pros:

Die Lage war super, die Zimmer waren sauber und das Personal super freundlich und hilfsbereit. Das Frühstück hatte eine tolle Auswahl. Die Parkpreise mehr als Fair. Alles im allem: Wir kommen gerne wieder..

2026-07-22 via Nuitee
P
Phil solo_traveller fr
9
Pros:

Très bonnes prestations, mieux que je pensais.

Cons:

Fenêtres ouvrent trop peu.

2026-07-22 via Nuitee
D
David couple gb
8
2026-07-22 via Nuitee
R
Rabea solo_traveller hk
7
2026-07-22 via Nuitee