Holiday Inn Express London - Dartford by IHG

Hotels
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Holiday Inn Express
8.2 (183 reviews)
University Way, Dartford, England, DA1 5PA , Dartford , GB
371-902-1606

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Cleanliness issues
Noisy rooms
Inconsistent service

Categories

Cleanliness
6.45
Several reviews mention cleanliness issues, such as grubby rooms and overflowing sanitary bins.
Service
8.95
Most reviews highlight friendly and helpful staff, though there are exceptions.
Location
8.95
Location is described positively, providing good value.
Room Quality
7.45
Mixed sentiments about room quality; some describe discomfort and noise, while others find them pleasant.
Amenities
8.45
Amenities mentioned include breakfast options and clean facilities.
Value for Money
8.95
Value perceived as good, especially with positive mentions of breakfast and room rates.
Food and Beverage
7.45
Food quality has been criticized in some reviews but noted to be decent in others.
Overall Experience
8.95
General sentiment about the experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:03

Property Description

Convenient Amenities

Enjoy complimentary wireless internet access, TV in the common area, and a vending machine during your stay.

Dining and Bar Options

Savor a delicious meal at the Great Room and unwind with a drink at the bar/lounge.

Event Facilities and Services

Benefit from amenities like a 24-hour front desk, luggage storage, and event spaces for conferences or meetings.

Book your stay at Holiday Inn Express London - Dartford, an IHG Hotel, and experience a comfortable and convenient stay near Bluewater Shopping Centre.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 183 reviews
Cleanliness: 6.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 8.95
A
Ana • solo_traveller • ch
8
Pros:

Location, staff

Cons:

Breakfast (terrible!)

2026-06-13 • via Nuitee
V
Vitalie • solo_traveller • gb
10
2026-06-12 • via Nuitee
R
Roxanne • family_with_children • gb
6
Good for a short stay.
Pros:

The lasagne from the restaurant was great.
Friendly staff.

Cons:

Room was a bit small and dated.
Would be nice to have a phone in the room to contact reception if needs be.

2026-06-11 • via Nuitee
E
Emily • solo_traveller • nl
7
Pros:

Personeel is erg vriendelijk en locatie is vlakbij de Dartfordcrossing

Cons:

Geluid van de weg is hoorbaar. Veel rommel op de grond in de gangen

2026-06-11 • via Nuitee
K
Kelly • solo_traveller • be
3
2026-06-08 • via Nuitee
I
Isak • solo_traveller • gb
10
2026-06-08 • via Nuitee
E
Eric • solo_traveller • de
10
2026-06-08 • via Nuitee
M
Matt • couple • gb
8
Cons:

Says on booking.com breakfast at weekends until 10:30 but it’s only unto 10!

2026-06-07 • via Nuitee
A
Anthony • solo_traveller • gb
10
Holiday inn express Dartford
Pros:

Helpful friendly staff,location,decent breakfast, value for money.

Cons:

Bit noisy if windows are open at nightime as you could hear people talking by the outside tables

2026-06-07 • via Nuitee
E
Elizabeth • couple • ie
8
2026-06-07 • via Nuitee
W
Wayne • solo_traveller • gb
9
2026-06-06 • via Nuitee
O
Oluwaseun • solo_traveller • gb
7
2026-06-04 • via Nuitee
S
Scott • couple • gb
9
2026-06-04 • via Nuitee
M
Mckenzie • couple • gb
10
2026-06-04 • via Nuitee
F
Fulbrook • couple • gb
10
2026-06-03 • via Nuitee
S
Stokes • solo_traveller • gb
10
2026-06-03 • via Nuitee
J
Jürgen • solo_traveller • de
10
2026-06-03 • via Nuitee
A
Alexander • family_with_children • gb
8
2026-06-03 • via Nuitee
N
Nick • solo_traveller • gb
7
Ok just what I required.
Pros:

Just what you would expect, clean, comfortable, and good value for London

2026-06-02 • via Nuitee
S
SIMON • couple • gb
9
Good location and nice to have breakfast included in price of stay.
Pros:

Near M25 but quiet location good restaurant and breakfast facility.

Cons:

Paying for parking

2026-06-02 • via Nuitee