Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Modern amenities
Spacious room
Cons:
Decline in service levels
Food and beverage quality issues

Categories

Cleanliness
7.59
Issues with room service and housekeeping noted.
Service
10
Staff is helpful and customer service is excellent.
Location
9.56
Great location near Hyde Park and accessible.
Room Quality
9.1
Spacious rooms with good views.
Amenities
9.55
Modern styling and excellent facilities.
Value for Money
9.58
Good value for the area.
Food and Beverage
7.54
Food quality was disappointing in the review.
Overall Experience
9.09
Mixed feelings due to long-term satisfaction but recent issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:00

Property Description

Luxurious Accommodations
Experience natural daylight and elegant design in all 144 rooms, suites, and private residences. Enjoy top-notch amenities like Nespresso machines, Loewe interactive TV’s, and COMO Shambhala toiletries for a truly indulgent stay.

Culinary Delights
Savor exquisite dining at Nobu, the Japanese-Peruvian restaurant that's a hotspot for its renowned cuisine. Indulge in fresh Italian coffees and light bites at the Lobby Lounge, perfect for any time of the day.

Wellness Oasis
Unwind at the private gym and COMO Shambhala Urban Escape. Pamper yourself with holistic therapies, rejuvenating treatments, and yoga sessions to relax and recharge after a day of exploring London's vibrant capital.

Ready to experience the epitome of luxury and relaxation at COMO Metropolitan London? Book your stay now for an unforgettable experience!

Important information:

Please note that Deluxe Metropolitan City Double Room and Double Deluxe Room cannot accommodate any extra beds.

When booking 6 rooms or more, different policies and additional supplements will apply.

Please note that the card used to make the booking has to be presented upon check-in

Please note the check-in time for the apartments is from 16:00 and check-out time is until 10:00. This is different from the Hotel check-in and check-out times. If further information is required, please contact the property directly. Contact details are provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Property Video

Guest Reviews

9
Based on 1074 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 9.1
Amenities: 9.55
Value for Money: 9.58
Food and Beverage: 7.54
Overall Experience: 9.09
W
Wendy • couple • us
10
A perfect location in the heart of Mayfair- just loved the hotel!
Pros:

We were welcomed every time we returned to the hotel- such a warm and inviting vibe.

Cons:

Nothing to complain about!

2026-09-18 • via Nuitee
E
Ellen • solo_traveller • br
10
Pros:

Instalações bem confortáveis e ótima localização.

Cons:

A diária mesmo sendo cara, ainda não incluía café da manhã, que tinha um custo de 30 pounds a mais por dia. Achei o custo alto.

2026-09-17 • via Nuitee
D
Daniel • couple • us
10
Excellent Stay with amazing customer service
Pros:

Location

2026-09-17 • via Nuitee
K
Katerina • solo_traveller • gr
10
Great Hotel
Pros:

Checked in around 3am, the lady at the front desk was one of the nicest people i have ever met. The hotel even gave me a comp upgrade w/o having requested it

Cons:

N/a

2026-09-16 • via Nuitee
A
Abdulllah • couple • kw
10
Pros:

Location
Staff
Cleaning

All great

2026-09-16 • via Nuitee
A
Arwa • couple • sa
10
I would stay in this property again 👍🏼👍🏼
Pros:

Everything 👍🏼

Cons:

The twin beds are small , it would be much better if they replace them with wider beds , other than that, everything is good

2026-09-12 • via Nuitee
A
Arwa • solo_traveller • sa
10
2026-09-12 • via Nuitee
J
Jose • couple • pt
10
Pros:

Localização

Cons:

Não ter opção de buffet para o pequeno-almoço almoço.

2026-09-11 • via Nuitee
K
Khalifa • extended_group • ae
9
2026-09-09 • via Nuitee
A
Abdulaziz • solo_traveller • sa
10
2026-09-05 • via Nuitee
N
Naser • solo_traveller • qa
10
2026-09-05 • via Nuitee
F
Fahad • couple • qa
10
Pros:

Everthing

2026-09-04 • via Nuitee
F
Faisal • couple • kw
8
2026-09-03 • via Nuitee
A
Abdulrahman • couple • fr
1
2026-09-03 • via Nuitee
G
George • couple • gb
9
Great place to stay in London for Concerts @ Hyde Park
Pros:

Location was great for Hyde Park concert

Cons:

Nothing really, was very nice

2026-09-02 • via Nuitee
M
Marilena I. • solo_traveller • cy
9
Perfect base in central London
Pros:

Location, cleanliness, room size, friendliness of staff.

2026-08-30 • via Nuitee
M
Mohamed • solo_traveller • sa
10
2026-08-30 • via Nuitee
D
DUNCAN • couple • gb
9
Excellent hotel in great location with superb staff and great rooms
Pros:

Location and room sizes

Cons:

Nothing

2026-08-29 • via Nuitee
W
W1753IYfional • Family
10
Great!!
Pros:

Wonderful experience at the como! Ali, Chencho, and the whole staff were so kind and helpful!

2026-08-28 • via Tripadvisor
I
ibrahimaR8097GN • Family
10
Ali the man door was amazing and wonderful person
Pros:

Ali the man door was amazing and wonderful person

2026-08-26 • via Tripadvisor