Holiday Inn Express Taunton East by IHG

Hotels
•
Holiday Inn Express
8.4 (3301 reviews)
Blackbrook Business Park, Blackbrook Park Avenue , Taunton , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Very clean
Good value for money
Cons:
High food prices
Noise issues from nearby guests
Limited room amenities

Categories

Cleanliness
8.64
The hotel was described as very clean and smart throughout.
Service
8.71
Staff were consistently mentioned as friendly and helpful across multiple reviews.
Location
8.65
The hotel's location was noted as easy and convenient with ample parking.
Room Quality
8.1
There were mixed feelings; while some rooms were large and comfortable, noise issues were cited.
Amenities
8.53
Amenities like free parking and a good breakfast were highlighted.
Value for Money
8.39
Despite some high food prices, the overall value for the hotel was considered good.
Food and Beverage
7.64
Food prices and quality received negative feedback, particularly regarding evening meals.
Overall Experience
8.51
Guests enjoyed their stays overall but noted some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Modern Accommodation and Convenient Location
Located just off junction 25 of the M5, our contemporary hotel offers modern accommodation and friendly service, making it the perfect base for exploring Taunton and Somerset. With free Wi-Fi throughout the property, stay connected and comfortable during your visit.

Inclusive Express Start™ Breakfast and Comfortable Rooms
Start your day right with our inclusive Express Start™ breakfast buffet, featuring a variety of continental and cooked items. Relax in our rooms equipped with a 32-inch flat-screen TV, free WiFi, air-conditioning, and comfortable beds. Enjoy the convenience of an en-suite with a power shower and modern decor.

Ample Free Parking and On-Site Dining Options
Take advantage of our ample free parking with 150 spaces and unwind in our guest lounge and licensed bar, serving evening meals. With 3 meeting rooms offering free WiFi and a 24-hour reception, we cater to all your needs.

Experience comfort and convenience at our hotel – book your stay now!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please get in touch with the hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3301 reviews
Cleanliness: 8.64
Service: 8.71
Location: 8.65
Room Quality: 8.1
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 7.64
Overall Experience: 8.51
P
philip • solo_traveller • gb
10
2026-06-27 • via Nuitee
D
Denise • family_with_children • gb
10
2026-06-27 • via Nuitee
E
Escolme • solo_traveller • gb
10
Pros:

It just ticked all the boxes, especially the air conditioning which was needed that night

Cons:

Nothing

2026-06-27 • via Nuitee
R
Richey • couple • gb
8
2026-06-27 • via Nuitee
D
Delph • couple • gb
10
2026-06-27 • via Nuitee
A
Anne-Marie • family_with_children • ie
10
This hotel exceeded our expectations. Will definitely recommend.
Pros:

Staff were friendly and accommodating. Breakfast was delicious and very well organised. When food ran low, it was replenished straight away. Beds were very comfortable and the shower was excellent. The hotel exceeded our expectations.

Cons:

I felt sorry for the staff as they were run off their feet but always kept a smile!

2026-06-26 • via Nuitee
N
Nick • extended_group • gb
10
Pros:

By the M5 but a very quiet nights sleep. Staff are always helpful and friendly.

Cons:

Nothing.

2026-06-26 • via Nuitee
R
Ray • solo_traveller • gb
10
Pros:

Convenient

Cons:

Breakfast was slightly chaotic.

2026-06-25 • via Nuitee
C
CraigJacksonNZ • couple • gb
7
2026-06-25 • via Nuitee
A
Angela • solo_traveller • gb
9
Good value
Pros:

So easy to stay here and visit friends nearby.Staff always polite and helpful

2026-06-25 • via Nuitee
L
Lynne • couple • gb
8
Comfortable and convenient
Pros:

Perfectly positioned just off M5 but still quiet. Good breakfast, both continental and English.

2026-06-25 • via Nuitee
C
Carol • couple • im
10
Pros:

Great location for us

2026-06-23 • via Nuitee
C
Colin • solo_traveller • gb
9
Very good
Pros:

Convenient location

Cons:

Nice room. Good breakfast. Efficient service.

2026-06-22 • via Nuitee
A
Aga • family_with_children • gb
10
2026-06-22 • via Nuitee
C
Charles • couple • mt
9
Excellent Stay
Pros:

The breakfast was very good. No hassle what so ever. Room very clean and spacious. The shower was first class . Water pressure great. The door which can be used for the bathroom or for toilet is a great idea.

Cons:

The type of mattress was just hopeless too soft . In these type of hotels normally ether pocket or memory foam.
I cannot understand who suggested such a mattress.
Another annoying thing was in the dining room was the temperature was to low. We were really cold.

2026-06-22 • via Nuitee
Q
Quentin • solo_traveller • gb
8
Nice hotel
Pros:

Nice clean hotel. Reasonably quiet for a Sunday.

Cons:

Breakfast was OK, but a bit limited. Excessive £30 charge for a dog for one night.

2026-06-22 • via Nuitee
H
Hermann • solo_traveller • at
9
Pros:

Das Frühstücksbuffet lässt keine Wünsche offen!

2026-06-21 • via Nuitee
S
Stephanie • couple • gb
9
Clean & tidy room with a nice breakfast & excellent location for travel
Pros:

Staff friendly & a good room

Cons:

There was nothing to dislike

2026-06-21 • via Nuitee
D
David • solo_traveller • gb
3
2026-06-21 • via Nuitee
B
Boon • solo_traveller • gb
10
1 Night in Taunton
Pros:

Location,, greeting & help from Donna, our room & beds

Cons:

The small duvets , other guests smoking outside the entrance we came in.

2026-06-21 • via Nuitee