Holiday Inn Express Taunton East by IHG

Hotels
Holiday Inn Express
8.4 (3444 reviews)
Blackbrook Business Park, Blackbrook Park Avenue , Taunton , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Very clean
Good value for money
Cons:
High food prices
Noise issues from nearby guests
Limited room amenities

Categories

Cleanliness
8.64
The hotel was described as very clean and smart throughout.
Service
8.71
Staff were consistently mentioned as friendly and helpful across multiple reviews.
Location
8.65
The hotel's location was noted as easy and convenient with ample parking.
Room Quality
8.1
There were mixed feelings; while some rooms were large and comfortable, noise issues were cited.
Amenities
8.53
Amenities like free parking and a good breakfast were highlighted.
Value for Money
8.39
Despite some high food prices, the overall value for the hotel was considered good.
Food and Beverage
7.64
Food prices and quality received negative feedback, particularly regarding evening meals.
Overall Experience
8.51
Guests enjoyed their stays overall but noted some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Modern Accommodation and Convenient Location
Located just off junction 25 of the M5, our contemporary hotel offers modern accommodation and friendly service, making it the perfect base for exploring Taunton and Somerset. With free Wi-Fi throughout the property, stay connected and comfortable during your visit.

Inclusive Express Start™ Breakfast and Comfortable Rooms
Start your day right with our inclusive Express Start™ breakfast buffet, featuring a variety of continental and cooked items. Relax in our rooms equipped with a 32-inch flat-screen TV, free WiFi, air-conditioning, and comfortable beds. Enjoy the convenience of an en-suite with a power shower and modern decor.

Ample Free Parking and On-Site Dining Options
Take advantage of our ample free parking with 150 spaces and unwind in our guest lounge and licensed bar, serving evening meals. With 3 meeting rooms offering free WiFi and a 24-hour reception, we cater to all your needs.

Experience comfort and convenience at our hotel – book your stay now!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please get in touch with the hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

8.4
Based on 3444 reviews
Cleanliness: 8.64
Service: 8.71
Location: 8.65
Room Quality: 8.1
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 7.64
Overall Experience: 8.51
A
Anna Chiara family_with_children it
8
Tappa intermedia per arrivare alla valley of Rock.
Pros:

Struttura pulita

Cons:

Camera piccola per 4 persone

2026-08-08 via Nuitee
T
Tracy solo_traveller gb
8
Pros:

I liked the layout of the room, and the decor.
Breakfast was lovely.
Choice of a firm or soft pillow.
Easy to find.

Cons:

The shower was cold. I didn't try it, hubbies did.
The bed was ok, not the most comfortable, but not awful.

2026-08-08 via Nuitee
A
Anne solo_traveller gb
10
Comfortable and really pleasant staff
Pros:

Convenient location

Cons:

No complaints

2026-08-07 via Nuitee
G
Georgel family_with_children gb
9
2026-08-06 via Nuitee
V
Viv family_with_children gb
8
would stay again nbut not on the ground floor
Pros:

room and breakfast

Cons:

coffee from machine

2026-08-04 via Nuitee
A
Anne-Michelle couple gb
9
Great hotel with welcoming staff
Pros:

Room was very comfortable

Cons:

The bed was a bit on the small side

2026-08-04 via Nuitee
S
Sarah family_with_children ch
10
2026-08-04 via Nuitee
J
Joanna solo_traveller gb
7
2026-08-04 via Nuitee
M
michael couple gb
4
disappointed
Pros:

location

Cons:

Toilet flush not working properly. Air conditioner became hot and noisy early morning. We were put in the room that allowed dogs so early morning they are barking already

2026-08-04 via Nuitee
J
Julie solo_traveller gb
9
Pros:

Service was excellent. Lots of staff onsite, very courteous and hard working.

Room booked was a standard king - it was clean, spacious and very comfortable. Room had air conditioning, fridge and safe. A34 is close by but room double glazed and no road noise heard.

Large, modern spacious bar and restaurant area with work spaces. Good food choices at reasonable prices.

Onsite parking charged at reasonable rate. Much cheaper than Central Oxford parking and there us Peartree Park and Ride adjacent where bus run regularly into Oxford.

Really enjoyed our stay. More impressed than we expected to be as usually stay in central Oxford. Would recommend and will definitely return.

Cons:

Nothing major and certainly wouldnt stop us rebooking.

No onsite EV chargers, but there are a couple at adjacent A34 services. Most modern hotels now installing in their car parks for use by Hotel guests.

Shower pressure a bit low but okay and perfectly usuable. Shower over the bath which is fine but shower hose fixed to wall fitting - a personal dislike as it makes it impossible to wash hair over the bath!

Weird pre-authorisation of full amount for room made, then further charges for bill. We ended up at one stage with three pending charges out of our account which is fine if you have plenty of funds available in your account - we had about £800 pending charges at one point for a £300 stay. All sorted out and only exact amount paid within a few days but strange company policy which could stop people booking and returning.

2026-08-04 via Nuitee
M
Mavis couple gb
8
Very good
Pros:

Very good location to M5 very good

Cons:

Carpet in room needed replacingq

2026-08-04 via Nuitee
N
Nitin extended_group gb
10
Clean, comfortable and excellent value for money.
Pros:

Clean, comfortable and very good value for money.

Cons:

A short bus ride away from Taunton centre, if you don’t have a car.

2026-08-03 via Nuitee
M
Mary solo_traveller gb
9
Pros:

Excellent location and staff.

Cons:

Pet room carpet had an odour.

2026-08-03 via Nuitee
P
Phillip solo_traveller gb
9
2026-08-02 via Nuitee
M
Michela family_with_children it
7
Punto di passaggio tra Bath e scogliere. Del dover
Pros:

Lo staff era gentile

Cons:

una camera famigliare molto piccola : in 4 con 4 trolley non riuscivamo a muoverci

2026-08-02 via Nuitee
S
stephen solo_traveller gb
10
Good Place To Stay
Pros:

We are very happy with our stay. There's a harvester pub next door serving good food. A bus stop nearby took us into Taunton.

Cons:

Everything was good 👍

2026-07-25 via Nuitee
M
MICHAEL solo_traveller gb
9
2026-07-24 via Nuitee
B
Bishi solo_traveller gb
10
2026-07-23 via Nuitee
P
Paul couple gb
10
Pros:

A specially prepared gluten free breakfast

2026-07-23 via Nuitee
J
Jacqueline family_with_children gb
10
2026-07-23 via Nuitee