Holiday Inn Express Taunton East by IHG

Hotels
•
Holiday Inn Express
8.4 (3482 reviews)
Blackbrook Business Park, Blackbrook Park Avenue , Taunton , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Very clean
Good value for money
Cons:
High food prices
Noise issues from nearby guests
Limited room amenities

Categories

Cleanliness
8.64
The hotel was described as very clean and smart throughout.
Service
8.71
Staff were consistently mentioned as friendly and helpful across multiple reviews.
Location
8.65
The hotel's location was noted as easy and convenient with ample parking.
Room Quality
8.1
There were mixed feelings; while some rooms were large and comfortable, noise issues were cited.
Amenities
8.53
Amenities like free parking and a good breakfast were highlighted.
Value for Money
8.39
Despite some high food prices, the overall value for the hotel was considered good.
Food and Beverage
7.64
Food prices and quality received negative feedback, particularly regarding evening meals.
Overall Experience
8.51
Guests enjoyed their stays overall but noted some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Modern Accommodation and Convenient Location
Located just off junction 25 of the M5, our contemporary hotel offers modern accommodation and friendly service, making it the perfect base for exploring Taunton and Somerset. With free Wi-Fi throughout the property, stay connected and comfortable during your visit.

Inclusive Express Start™ Breakfast and Comfortable Rooms
Start your day right with our inclusive Express Start™ breakfast buffet, featuring a variety of continental and cooked items. Relax in our rooms equipped with a 32-inch flat-screen TV, free WiFi, air-conditioning, and comfortable beds. Enjoy the convenience of an en-suite with a power shower and modern decor.

Ample Free Parking and On-Site Dining Options
Take advantage of our ample free parking with 150 spaces and unwind in our guest lounge and licensed bar, serving evening meals. With 3 meeting rooms offering free WiFi and a 24-hour reception, we cater to all your needs.

Experience comfort and convenience at our hotel – book your stay now!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please get in touch with the hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

8.4
Based on 3482 reviews
Cleanliness: 8.64
Service: 8.71
Location: 8.65
Room Quality: 8.1
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 7.64
Overall Experience: 8.51
P
Parker-Skelhon • family_with_children • gb
9
All good except fee for dog
Pros:

Comfy bed, toiletries readily available. Iron etc.Good breakfast.

Cons:

We have a very small elderly dog who doesnt moult, has her own food and bed etc. £30 for the stay is overly excessive

2026-10-17 • via Nuitee
A
Anne-Marie • solo_traveller • gb
10
Absolutely pristine, super comfortable room, very quiet. Breakfast was delicious. Staff super friendly.
2026-10-16 • via Nuitee
V
Vivian • family_with_children • ie
9
Pros:

The breakfast The enviroment

Cons:

Nothing

2026-10-15 • via Nuitee
D
Daniel • couple • gb
9
Great stay
Pros:

Room was great

Cons:

Clean and tidy

2026-10-15 • via Nuitee
C
cathal • extended_group • ie
10
customer will always win at this holiday inn
Pros:

it was 10 out of 10. very clean, bright, tables were super clean, i would love a fryed egg but thats only a very little moan. but very very nice place to stay.

Cons:

the google map brings you to the other holiday inn next door, the lady there was on her computer for ages before she relised what was wrong.

2026-10-15 • via Nuitee
A
Arpad Laszlone • family_with_children • hu
3
2026-10-15 • via Nuitee
A
Annette Berwick • family_with_children • gb
10
Pros:

Attractive and welcoming reception area and friendly staff. Clean comfortable room and excellent breakfast!

2026-10-15 • via Nuitee
I
Ian • solo_traveller • gb
9
2026-10-13 • via Nuitee
M
Molly • couple • gb
8
Great staff, clean room, a very good stay!
Pros:

Convenient location, clean rooms and compatible prices with other nearby hotels

Cons:

The room iron didn’t work, as didn’t the back up, however Cindy at reception sourced a brand new one which worked perfectly. The breakfast was low quality, service was good

2026-10-13 • via Nuitee
P
Plebed63 • solo_traveller • gb
10
Nice stay
Pros:

Everything 🤩

Cons:

Distance to centre

2026-10-12 • via Nuitee
E
Emma • family_with_children • gb
9
Perfect stay for an overnight trip.
Pros:

Easy to find location just off M5 - perfect for a 1 night stay for our road trip.

Cons:

Clean, friendly staff and yummy breakfast choices!

2026-10-11 • via Nuitee
J
Janet • couple • gb
7
A comfy break in excellent location. Generally clean and quiet. Good value for money
Pros:

Breakfast was very good. Bacon excellent. De cafe Tea available. A good selection of breakfast fare.

Cons:

Toilet could have been cleaner.
There was a lot of sound at night due to child waking and playing at night. Also there was a lot of doors banging throughout the night.

2026-10-11 • via Nuitee
E
Elizabeth • couple • gb
8
2026-10-09 • via Nuitee
E
Emma • couple • gb
8
2026-10-09 • via Nuitee
C
Christine • couple • gb
10
Welcoming and helpful staff. Clean fácil and excellent breakfast choice
Pros:

Easily accessible from motorway

Cons:

All good

2026-10-07 • via Nuitee
R
Rosemary • solo_traveller • gb
7
2026-10-07 • via Nuitee
U
Ugo • solo_traveller • gb
8
Pros:

The hospitality, the cleanliness, the breakfast

Cons:

Mattress too soft and duvet too bulky. Charging points for phone on one side of bed only.

2026-10-07 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
2026-09-19 • via Nuitee
C
Christopher • couple • gb
9
2026-09-19 • via Nuitee
I
ian • couple • gb
8
2026-09-16 • via Nuitee