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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Shuttle service (additional charge)
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Minimarket on site
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Outdoor furniture
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Picnic area
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
Review Highlights
Categories
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Property Description
Suite Perfection
Fully Equipped Suites: Enjoy the convenience of fully equipped kitchens and free Wi-Fi in every suite at Candlewood Suites San Diego.
Relax and Unwind: Take advantage of the hot tub and fitness centre during your stay at our all-suite hotel.
Convenient Amenities: From a 24-hour reception to a business centre with fax services, we've got you covered at Candlewood Suites San Diego.
Book now and experience the perfect blend of comfort and convenience at Candlewood Suites San Diego, just minutes away from SeaWorld-San Diego.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Good
The floor was unclean
Room smells of curry and was so hot. We could not get the a/c low enough and told the front desk. He said someone would be there in the morning. We were hot all night and could barely sleep. We left in the morning to go enjoy our vacation day thinking we would come back at 6pm to a fixed a/c but no. We were told they were still coming. After 6:00pm?!!! Yeah right. We asked for another room and of course they are all booked. The entry doors are to the outside which is a major turn off. And homeless area is close by. Do not recommend.
The one staff I interacted with was very kind and helpful .
I reserved a suit with a roll in shower because my father is handicapped. He doesn't travel because it is very difficult. We only made the trip because his brother died. I say this to express how important the shower was. When we arrived the girl at the front desk, Diana, let me know they had moved the room. The new room was not handicap accessible. She then tried to move us to another accessible room but was unable to because it only had one bed. She then offered to find a shower seat. Diana was very helpful. Unfortunately, the shower seat was unstable and when I tested it it fell into the tub. If I had put my dad on the seat it would have required a 911 call to get him out of the tub. My mother and I ended up having him sit on the toilet and using a pot and wash cloth to clean him as well as we could. When I tried to call the front desk to get more towels due to the floor being wet no one answered. Later I went downstairs and there was no one at the front desk. The last thing, is that we dropped something this morning and in looking for it we found a pacifier under the couch. Definitely had not been cleaned as we have no children with us. Overall, I was very disappointed. The only reason I chose this hotel was for the suite with the roll in shower.
Also, when we checked in Diana mentioned that they like to book longer stays and that sometimes third party sites book rooms that are not available. I booked the room on 2/26 for a 3/22 arrival. That was almost a month where they could have let me know if there had already been someone else booked in the room when I booked it and I would have tried to find somewhere else that would meet our needs.
Staff is very kind nice location very peaceful really good hotel everyone should experience once such a nyc big and specious rooms love it…front desk person , manager and all staff really good thank you so much
The rooms were very large, it was like living in a 1 bedroom apartment. Everything was very clean. The kitchen had a full sized fridge/freezer, cooktop, microwave. The bed was comfortable. Very quiet, slept well. The employees were friendly, the free purified water in the lobby was great. The location was excellent, 15-20 minutes to everything we needed to do. Only a 10 min drive to everything Hillcrest has to offer including a Whole Foods.
The water alternated between hot and cold in the shower so you had to constantly adjust it while bathing. It is a non smoking hotel but they have a smoking area right in front of the hotel. The smoke goes into the lobby and each time you enter the hotel you smell it. yuck.
Great hotel, very clean and comfortable. Would recommend.
Apesar de ser hotel não fumante os hóspedes fumam no corredor
I didn’t like it. It’s old & outdated. It looks like a motel. You enter the rooms from outside & there was no view just trees & trash.
It’s outdated & looks like a motel.
Large rooms, living area with kitchen and bedroom separated by a wall. Quiet, easy access to freeway. no restaurant in hotel. Whole foods up the hill about 8 min drive with many restaurants there , and SD Health hospital same area
Our 2 bedroom suite was very comfortable and spacious. The room was the standard expectation. It was obvious that IHG acquired and remodeled the building. Our room had outside access which I didn’t expect. I would stay here again because it was standard for the area around Sea World. The cupboard was well stocked and their coffee was delicious.
Conveniently situated, friendly and helpful staff . Apartment well setup and quiet Good parking laundry facilities
Laundry dryers temperamental and often failed to work or dry clothes
Property was not very clean, the people above us sounded like they were stampeding on the floor until late night and very early in the morning, the lights kept shutting off by themselves, there was construction, literally underneath my window with something that was banging the wall all day on the last day that I stayed you couldn’t be in the bathroom without the fan blaring it was connected to the light,I asked for another room they said that they were full, my grandson who just graduated From Marine Boot Camp came over we tried to get him a room, they said it was going to be $254, and only had one left, I looked online and they had one for $167, not very accommodating at all. Will not stay there again
Convenient
They gave us the wrong room
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