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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Outdoor furniture
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Sun loungers or beach chairs
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Zen Garden and Outdoor Pool
Escape the hustle and bustle at Best Western Plus Wine Country Inn & Suites with a serene Zen garden and a refreshing outdoor pool.
Eco-Friendly Practices
Experience sustainability without compromising comfort - from soap dispensers in bathrooms to energy-efficient amenities, we prioritize eco-friendly practices.
Convenient Location and Amenities
Just minutes from Santa Rosa city center, enjoy complimentary breakfast, 24-hour exercise room, and proximity to local attractions like the Charles M. Schulz Museum.
Ready to unwind in Wine Country? Book your stay at Best Western Plus Wine Country Inn & Suites today!
No Locals Policy
Policy:
The Hotel Does Not Rent Rooms to Local Residents
Background:
Based upon past events, the Hotel has fairly and rationally determined that renting rooms to individuals who reside locally (i.e., within 25 miles of hotel) poses a reasonably avoidable increased risk to the health, wellbeing and safety of hotel staff, guests and property.
The exceptions to this determination are guests who rent rooms at the Hotel: (i) based upon an emergency (e.g., a fire at their residence and a need for emergency lodging); or (ii) the fulfilling of a lawful duty or service (e.g., an essential worker).
Policy:
The Hotel will not rent a room to an individual who resides within a 25 -mile radius of the hotel.
The Hotel will publish the notice on relevant distribution channels (e.g., the Hotel’s website) such that the public has reasonable notice of the policy.
The Hotel will check identification documents of guests and confirm the guests’ residence addresses for the uniform application of the policy. If a potential guest requests an exception to this policy (e.g., based upon an emergency or fulfilling of a lawful duty or service), the Hotel reserves the absolute right and discretion to decide the exception based upon evidence requested from and provided by the guest. Any such exception shall only be made by a member of the Hotel’s management.
This policy will not be applied in a discriminatory manner – decisions will not be made based upon a person’s race, religion, color, sex, disability, national origin, sexual orientation, or any other characteristic protected by law.
Management reserves the right to amend this policy from time-to-time in its sole discretion. Amended:12/14/2021Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: Yes
- Shower Chair:
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: Yes
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 54
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Close to 2 eye Dr visits, easy on and off highway, disabled and pet friendly, friendly staff
Friendly helpful staff, clean large rooms, disabled shower was perfect, close to 2 eye Dr appointments
Could have used USB connectors for charging
Location
Short shower head
Location
The bed was aweful... very soft and lumpy. Same for the pillows. The bedding needs to be fully upgraded. Both my spouse and I got very little sleep during our stay.
It’s always clean , quiet location, friendly staff , good location , good breakfast n coffee n juice
There’s no comment for this question
Right off the interstate 101 south. Good breakfast. Only stayed overnight. Beds were comfortable . There was water ,coffee and cookies in the lobby for free.
I did find a small bug .but everything else was good
breakfast and beverages in the lobby
there were ants in one of the rooms though we were transferred into another room. the 1st night felt a bit uncomfortable
Room was noisy, they gave us a room. The furthest from the main registration center, about 2 blocks away\n We were close to the freeway, loud noise we got in the room there was banging from above, the staff member said there was nothing he could do about it on the way out. We bumped into a 1/2 naked transient person who right away, commented on our jewelry. So we didn't feel safe and were unable to stay at that location. And now, Best Western doesn't want to give us our money back.
Room was great and spacious. But had some issues with ants.
The ants.
My stay was exactly what I expected from Best Western. The room a little bit outdated, but the bed very comfortable; I like the convenience of having a desk, microwave, a small refrigerator. Bathroom very well stocked with towels and products. Stayed only one night, so I couldn't take advantage of pool or fitness center. The breakfast options were diverse and well stocked. Clean rooms and outside, only stairs to second floor, plenty of parking.
Esta muy rico y barbado
Que la Tina de idro masaje soltó un poco de basura
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