Vivo Hotel

Nothing to complain about

servicios, lugar , limpieza

The pictures displayed are massively over stated, the flooring is not fitted correctly, the shower is designed for someone under 4ft if your lucky, the flooring in the bathroom area not fitted correctly and the area under the badly fitted flooring feels like it has rotted, the sink backed up on the first day, all be it was “fixed” quickly the level of professionalism on cleaning after the mess was none existent, soaked dirty towels left under the sink with no cleaning of the sink area after work was complete!
Whenever the room was redecorated no care taken paint spray over TV, Mirrors, Floors etc.
As much as the location for access to other areas was good, it did not feel safe due to certain elements that stayed let known the late night/silent hour noise.
The staff very nonchalant about issues when raised.

Smelled bad and it was dirty

It was perfect.

the tv did not work told the staff at desk many times kept saying guy was coming at 9 in morninf to fix and then 1 in morning in 5 days never fixede tv balck mold in bathroom was caughing entire time bathtub backed up entire time could not get fixed could not take shower last 4 days staff did not care were very rude I would not recommend if you were given free stay. Manager was very rude always saying you must leave whn even the room booked and paid for and shuld not have

The lady at the front desk is the worst! She cancelled my reservation as soon as I arrived

Estaba muy sucio y habían cucarachas en el cuarto

The customer service people barely tells you anything. They just give you an all white keypads and what room you have, that’s it! After finding my room it looked bad. Giant hole in the bed frame, graffiti in/on all the furniture, stains in the tub and sick, broken ac unit, a microwave that was never cleaned out, broken outlets, and the remotes for the tv barely worked. I had to hit the remote a couple times just to get it to work. The water pressure is so weak that the shower barely got hot. The soap that they provided was even worse, it dissolved as soon as it got wet! Lucky for me I had body wash and was only using their soap to wash my hands. There’s no installation on the doors so you’re hearing everything that goes on outside. And there’s super bright lights on all night long that shines in through the blinds into which it’s always daytime. To top it off when I went out for a few hours I came back to all of the furniture, except for the bed, has been completely replaced without them informing me on anything! They just came in when I was gone and moved everything. There was also no information on what to do if there’s a fire or any fire extinguishers anywhere. Never again I say!

habitacion en mal estado y sucia

Eddy front desk wonderful love him

When you lay into the bed you sink into the mattress other than that it was alright.

I didn't like the dirtiness of the first room I went into.It was pretty disgusting and I wouldn't allow any family member of mine to stay in any of those rooms except for the one I stayed in

Room was run down, tub had a crack in it, water did not get hot, found at least two bugs.