Facilities

Meeting rooms
Fitness facilities
Express check-out
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful and spacious room
Kind and friendly staff
Stunning property
Cons:
Outdated facilities
Poor value for food and beverage
Cleanliness issues

Categories

Cleanliness
7.98
Rooms are beautifully set, but windows need cleaning.
Service
8.95
Staff was kind and friendly, though some issues with communication.
Location
8.99
Standard quality for this hotel tier.
Room Quality
8.44
Beautiful and spacious room, but the property needs updating.
Amenities
8.47
Standard quality for this hotel tier, some facilities are outdated.
Value for Money
7.93
Overpriced hotel restaurant, poor value for what was received.
Food and Beverage
7.48
Food was good but experience was marred by pricing issues.
Overall Experience
8.95
Some positives but multiple significant issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:10

Property Description

Experience the ultimate beachfront getaway at Sheraton Grand Mirage Resort, Gold Coast, where luxury meets relaxation.

Private Beach Access
Spend your days lounging on our exclusive private beach, or take a refreshing dip in one of our two outdoor swimming pools. The serene surroundings offer an escape for both families and couples alike.

Dining Delights
Savor the flavors of the sea at our delightful Terraces Restaurant, where you can enjoy a meal with picturesque pool views. For a more relaxed evening, take advantage of our room service or sip a drink from the poolside bar.

Smart Amenities
Stay connected with complimentary Wi-Fi, and enjoy comfortable accommodations featuring air conditioning, LCD televisions, and convenient in-room safes. For those needing to blend work and leisure, our business center and event facilities cater to all your professional needs.

Don't miss out on securing your perfect stay at Sheraton Grand Mirage Resort – book now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Guests must provide health documentation

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 140 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.95
M
McInerney • solo_traveller • au
10
It wasn’t my first choice of accomodation but it will be next time.
Pros:

Large spacious room
Bed and pillow were great
Shower great

Cons:

Nothing comes to mind.

2026-06-12 • via Nuitee
L
Lee-Ana • solo_traveller • au
10
2026-06-12 • via Nuitee
R
Rob • couple • au
9
2026-06-11 • via Nuitee
D
Dharamshi • couple • in
7
2026-06-08 • via Nuitee
D
Dale • solo_traveller • au
5
Pros:

The pool

Cons:

Out dated room and change for everything including parking. Take a security deposit ( like a hotel in logan)🤣

2026-06-08 • via Nuitee
V
Virginia • couple • au
9
2026-06-08 • via Nuitee
A
Amanda • family_with_children • au
9
2026-06-05 • via Nuitee
D
Daniel • couple • au
8
2026-06-05 • via Nuitee
T
Tiara • couple • au
5
Cons:

The room wasn’t up to standard

2026-06-04 • via Nuitee
C
Ciara • couple • au
10
2026-06-04 • via Nuitee
S
Samantha • couple • au
10
2026-06-01 • via Nuitee
S
sirisak • solo_traveller • au
4
Pros:

Staff very nice and helpful
Lobby and view beautifully

Cons:

My room not clean a bit Musty smell and in bathroom a lot of dust you have to wear slipper all time.
I got just 1 slipper 1 robe but we come 2 person.
No refill face tissue just one piece in room

2026-06-01 • via Nuitee
V
Vince • solo_traveller • au
10
Pros:

Yes i was a veru nice pla e to stay

2026-05-31 • via Nuitee
G
Gregory • family_with_children • au
9
2026-05-30 • via Nuitee
S
Shammi • family_with_children • au
7
2026-05-28 • via Nuitee
L
Leticia • couple • au
10
2026-05-27 • via Nuitee
K
Karen • solo_traveller • au
10
2026-05-27 • via Nuitee
S
Shaun • couple • au
5
It was bearable, reasonably comfortable, the food was not really at the standard expected for the price but the service
Pros:

It was away from traffic noise and crowds. The staff are excellent and helpful.

Cons:

It is worn out, worn down, patched up, weathered, rusted, stained, peeling and in many places filthy. The pool looks old and uninviting. Almost everywhere you look there is something needing repairs or replacement. I was expecting old but not this level of deterioration.

2026-05-26 • via Nuitee
V
Voula • extended_group • au
10
2026-05-24 • via Nuitee
S
Sak • solo_traveller • au
9
2026-05-24 • via Nuitee