Jai Mahal Palace

Hotels
9.4 (704 reviews)
Jacob Road, Civil Lines , Jaipur , IN
+91 141 660 1111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful hotel
Cons:
Service inconsistencies noted

Categories

Cleanliness
9.4
Impressions of the hotel being beautifully maintained and well-kept.
Service
10
Staff were exceptionally friendly and accommodating, with several mentions of helpful service.
Location
9.4
Tranquil location away from the hustle and bustle of Jaipur City, providing a peaceful experience.
Room Quality
9.4
Beautifully restored building with luxurious room quality.
Amenities
9.4
Fantastic amenities including a spa and excellent dining options.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
8.9
Delicious food with good variety reported, although some concerns about service quality.
Overall Experience
9.8
Overall exceptional experience with multiple positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:15

Property Description

Luxurious Heritage Property in Jaipur

Indulgent Accommodations: Taj Jai Mahal Palace features a blend of modern and classic Indian-style rooms with wooden flooring, flat-screen TVs, and lavish bathrooms, providing a comfortable stay for guests.

Relaxation and Recreation: Guests can unwind at the outdoor pool, Jiva Spa for a rejuvenating massage, or enjoy a game of chess with life-size chessmen. The hotel also offers fitness facilities for health enthusiasts.

Culinary Delights: With dining options like Cinnamon, Giardino, Marble Arch, and Marigold bar, guests can savor a variety of cuisines and refreshing beverages. Don't forget to visit La Patisserie for delectable cakes and pastries.

Experience the epitome of luxury and heritage at Taj Jai Mahal Palace in Jaipur. Book your stay now for an unforgettable experience!

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving Licence, Aadhar Card, any other ID with address approved by the Government of India. Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50000 and above will require a pan card copy during check out.

Mandatory Surcharge for Festive Meals at Jai Mahal Palace.
Mandatory Diwali Eve Dinner (8th November) INR 5,000 plus taxes per person.
Mandatory Christmas Eve Dinner (24th December) INR 12,000 plus taxes per person.
Mandatory New Year Eve Dinner (31st December) INR 21,000 plus taxes per person.
Holi Lunch (22 March 2027) INR 5000 plus taxes per person.
Kids up to 11 Years will be charged 50% of above rates for Mandatory Festive Meals.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Location

Guest Reviews

9.4
Based on 704 reviews
Cleanliness: 9.4
Service: 10
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9.8
M
Meenu • family_with_children • us
9
2026-09-18 • via Nuitee
J
Jayant • extended_group • in
3
2026-09-18 • via Nuitee
S
singh • family_with_children • in
9
Pros:

Overall great experience. Aslam and Deepika were the great hosts and took care of us in the best way possible.

2026-09-18 • via Nuitee
S
Selen • solo_traveller • ch
10
Pros:

The staff was always very friendly and helpful. The room was spatious and had a beautiful view towards the inner court of the hotel. The food was delicious and there was an option for any kind of breakfast.

Cons:

- We got 2 amounts on the bill that were incorrect and it took a while, but finally they removed it.

2026-09-16 • via Nuitee
R
Rana • family_with_children • us
9
Enjoyed it
Pros:

Breakfast was good with enough options

2026-09-14 • via Nuitee
悠 • solo_traveller • in
10
2026-09-13 • via Nuitee
S
Santosh • extended_group • in
9
Enjoyed very much
Pros:

Grandeur

Cons:

Nothing specific

2026-09-03 • via Nuitee
P
Pierre • couple • fr
10
Un havre de paix dans Jaipur
Pros:

Le jardin et la piscine

2026-09-01 • via Nuitee
M
Murathan alp • couple • gb
5
2026-08-30 • via Nuitee
M
Murathan alp • couple • gb
5
2026-08-30 • via Nuitee
M
Murathan alp • couple • gb
6
2026-08-30 • via Nuitee
9
905tanushreer • Family
10
Best experience
Pros:

It was a wonderful experience! The hotel hospitality was truly remarkable, and the entire team was very prompt, responsive, and helpful throughout our stay.

A special thanks to Mr. Gaurav, who was extremely prompt and supportive. Because of his dedication and attention to detail, our wedding celebrations went incredibly smoothly. The check-in experience was also one of the best we have experienced.

The team truly follows the philosophy of “Atithi Devo Bhava” and always goes the extra mile to make their guests feel comfortable and valued.

I would highly recommend this hotel to anyone planning a wedding in Jaipur. It is definitely one of the best options, with a team that is always ready to help and make your celebration special! ⭐⭐⭐⭐⭐

2026-08-29 • via Tripadvisor
R
radhadawda • Couples • Mumbai, Maharashtra
10
He made our occasion really special and memorable ❤️
Pros:

Exceptional service by Jogendra ji at Giardino !!

2026-08-28 • via Tripadvisor
E
Excursion24936743574 • Friends getaway • Jaipur, Jaipur District, Rajasthan
10
Great experience
Pros:

The service was awesome, It feels like people care about you. Special thanks to Aslam bhai,Mahendra ji, Sumer ji, Monu Pratap ji and Deepika for taking care of us. I generally don't write reviews but the care they have shown to all of us is impeccable and heart touching.

2026-08-28 • via Tripadvisor
E
Eyesneverlies • Family
10
Excellent experience
Pros:

Very nice property excellent service very helpful staff special thanks to Monu, Sumer, Deepika, Vishwas and team

2026-08-28 • via Tripadvisor
N
nishdeep • extended_group • in
10
Cons:

The rooms are small

2026-08-27 • via Nuitee
S
SanjanaB88 • Family
10
Great Experience
Pros:

Lovely hospitality! Thanks to satyajeey, Himanshi for the lovely hospitality and chef Shobhit for the amazing food!!!

2026-08-26 • via Tripadvisor
M
mandj514 • Couples
10
One of a kind dining experience!!!
Pros:

We had the greatest dining experience. The entire staff were welcoming and catered to all of our personal requests. They explained all the items on the thali and also personally took interest in knowing our preferences for taste. Pratigya made masala chai for us just the way we liked it. Chef Shobhit came and talked to us and made Malpoa for us. Made us feel like family. Himanshi and Satyajeet were kind, and always there to ask how the food was and what they can do to make our experience better. Overall an outstanding and grateful experience for us. Thank you!

2026-08-26 • via Tripadvisor
R
RahulPuneet • Family • New Delhi, National Capital Territory of Delhi
10
A great holiday at Jaipur
Pros:

We recently stayed at Taj Jai Mahal Palace, Jaipur, and once again had a wonderful experience. One of the highlights of every visit is breakfast at Cinnamon, and a big reason for that is Aslam. We have been coming to Jai Mahal for many years, and he is always someone we look forward to meeting. His warmth, attention to detail, and positive energy make every breakfast special, and he consistently goes out of his way to make guests feel welcome.

Chef Mahendra deserves a special mention as well. For years, he has brought the same enthusiasm and care to the breakfast experience, personally checking on guests and ensuring everything is just right.

We would also like to thank Monu Pratap, Sumer, and Laxman, who looked after us wonderfully during this visit. Their teamwork and dedication reflect the high standards of service that make Taj stand out.

As we were celebrating a special occasion, the housekeeping team made our stay even more memorable. A special thanks to Surender for beautifully decorating our room and arranging a lovely surprise for us. It was a thoughtful gesture that we truly appreciated.

It is people like these who keep bringing us back to Jai Mahal year after year. Their genuine hospitality and attention to guests make every stay feel special.

2026-08-26 • via Tripadvisor
S
Sunshine49161208720 • Family
10
Superb Stay and food
Pros:

We had a wonderful time at the Marble Arch. Absolutely loved the food. Excellent service and unparalleled hospitality. Warm service from Aslam, Monu Pratap, Mehender, and Sumer requires special mention

2026-08-26 • via Tripadvisor