Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful ambiance
Cons:
Bland food
Long check-in times

Categories

Cleanliness
9.26
The room was spotless, well-organized, and very pleasant to stay in.
Service
9.73
Every staff member was extremely welcoming, gentle, patient, and attentive.
Location
9.27
Excellent proximity to the airport.
Room Quality
9.22
The interiors are elegant and beautifully maintained.
Amenities
9.25
The hotel offered a variety of dining options and complimentary services.
Value for Money
9.21
Overall value aligns well with the upscale experience provided.
Food and Beverage
8.26
While presentation and quality were good, some items were slightly bland.
Overall Experience
9.43
The experience was truly surreal, despite some minor imperfections.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:02

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with minibars, electric kettles, and elegant bathrooms at Taj Palace New Delhi.

World-Class Dining and Leisure
Experience award-winning restaurants, a chic bar, putting greens, a swimming pool, and a rejuvenating Jiva Spa offering a variety of global cuisines and activities.

Exclusive Services and Amenities
Benefit from a specialized air filtration system, butler service, Taj Club Lounge access, and personalized privileges when booking Taj Club Rooms and Suites.

Book now to experience the ultimate urban oasis at Taj Palace New Delhi, where luxury meets comfort and convenience.

Important information:

Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable).
All international guests are required to present a valid passport and visa.
Please note cash settlements of INR 25000 and above will require a pan card copy during check out for Indian guests.
Outside food is not allowed at the hotel.
Orient Express welcomes guests above 12 years of age only and Loya welcomes guests above 10 years of age only.
Please note that during evening cocktail hours, the Taj Club Lounge welcomes guests above the age of 25 years onlyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People no matter the age stay for Rs. 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3918 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 8.26
Overall Experience: 9.43
N
Neethu • extended_group • ae
1
Pros:

The hotel had a pleasant ambience, clean surroundings, and was well maintained. The breakfast was decent too

Cons:

The hotel, surroundings, ambience, and breakfast were good. However, I was disappointed with the service.

When I enquired about the airport pick-up before my arrival, the staff member spoke to me very rudely. I never expected this kind of behaviour from such a reputed hotel chain. I have stayed at many hotels before and have never had such an unpleasant experience.

Another issue was with housekeeping. We went out during the day expecting the room to be cleaned, but when we returned around 11:00 PM, it had not been cleaned. We were too tired to call and complain, so we had to use the same towels again. If guests need to leave the room key or inform the reception for housekeeping, this should be clearly explained during check-in.

One more thing that made us feel uncomfortable was the welcome. We noticed that other guests were being welcomed with garlands, but we were not. It may have been because we arrived late, and perhaps there was a reason, but it made us feel a little left out.

2026-07-18 • via Nuitee
P
Preet • solo_traveller • in
10
2026-07-18 • via Nuitee
E
Eleftheria • extended_group • gr
8
2026-07-17 • via Nuitee
J
Joydeep • solo_traveller • in
9
2026-07-16 • via Nuitee
N
NAGARAJAN • couple • ae
7
2026-07-16 • via Nuitee
I
Ishanpreet • family_with_children • in
9
Pros:

Breakfast was really delicious, food overall was very good. Room was very comfortable. All the staff members were great, and very kind. Wet area and swimming pool very well maintained.

2026-07-15 • via Nuitee
S
Samantha • couple • za
10
Our stay at the taj palace was nothing short of spectacular . We were offered complimentary high tea and happy hour drin
Pros:

Property was well situated and very neat and well maintained .

Cons:

Nothing

2026-07-13 • via Nuitee
N
neena • couple • in
8
2026-07-13 • via Nuitee
P
Pooja • extended_group • ae
9
2026-07-12 • via Nuitee
R
R • solo_traveller • in
10
Pros:

Everything right from entry to check out

Cons:

Nothing but you should try to do something for comfortable breakfast. Every time I had to wait for 30-40 minutes to wait for your turn to get a table for breakfast. It was my fifth visit since June. It happened Every time. Rest everything is beyond excellence

2026-07-12 • via Nuitee
R
Rakesh • family_with_children • ae
9
Great hotel,lovely stay.
Pros:

Room was great,Housekeeping was excellent

Cons:

A Gentleman called Mr Mukesh was not being nice to us at Capital Kitchen.

He was trying to show his ego and did not even listen to his lady manager-

We actually asked to get small pack for my father from room-540 and he was being quite ruly and when we spoke to the Lady in black-Captain-she immediately asked him to arrange-but Mr Mukesh even oveerules her Boss-

What kind of behaviour is this???

Quite surprising.

2026-07-12 • via Nuitee
M
Mantan • couple • au
10
2026-07-12 • via Nuitee
A
Amer • couple • in
3
Probably wouldn’t go back there again. There are others that offer much better service.
Pros:

Location is good.

Cons:

It used to be a good property. Unfortunately things have changed drastically. The staff is not helpful. The breakfast queue was long. Lots of noise by housekeeping throughout the day in the hallway. The checkout took long. I had to carry my own luggage down the staircase. My guests were stopped at the entrance. Just not the same property it used to be.

2026-07-12 • via Nuitee
S
Suresh • couple • us
7
2026-07-12 • via Nuitee
D
Dreamer39557121847 • Family • New Delhi, National Capital Territory of Delhi
10
Exemplary stay and outstanding Display of Hospitality at Hotel Taj Palace DK
Pros:

Our visit to Taj palace Dhaullkuan always leaves a permanent mark on my memory- the mark of excellence, the mark of oneness, the mark of knowing someone who is the best in his skill..
We spent time at Capital Kitchen at Taj. The brief stay and time spent in Capital Kitchen was one of the most relaxing and memorable experiences I have had in a long time. In today’s fast paced world, finding a place where clock stops and one can enjoy being with oneself is rare and Capital Kitchen offers exactly that.

A special word of appreciation for Alok who served us with utmost warmth. Alok at Capital Kitchen truly embodies the spirit of world class hospitality. It was remarkable to watch him at work . He has an exceptional ability to multitask effortlessly welcoming one guest with a warm smile, listening attentively to another, ensuring a third guest’s request is fulfilled, while simultaneously coordinating with the team, all without ever appearing rushed and in total command over himself. He displayed the same composure where a sniper waits for 7 hours and when target is visible for 30 seconds, he takes the shot. It requires focus, attention and willingness to win over one’s own fatigue with pure dedication. Alok’s etiquette mixed with humility, warmth, and genuine care for every guest making people feel more valued reminds me of my battle days in border areas. More importantly, he has the rare gift of building an instant connection with everyone he meets. Such qualities cannot merely be taught; they reflect character of a different order. In an era where true hospitality is becoming increasingly uncommon, Alok is undoubtedly one of those rare gems whose presence elevates the entire dining experience. He is a tremendous asset to Taj and a shining example of what exceptional hospitality should look like.

Akash deserves equal appreciation for his professionalism and dedication. Every order was served exactly as requested, on time, with accuracy, warmth and attention to detail. Like his name suggests, he seemed to be everywhere at once moving gracefully across the restaurant, ensuring every guest was comfortable and every request was attended to promptly. His calm efficiency and cheerful approach added greatly to the wonderful experience.

Khushi lived up to her name by spreading positivity . Even during a heavy rush, she remained cheerful, courteous, and eager to help, making guests feel welcome and extremely cared for.

A special mention must also go to Indrajeet at the Tea Lounge, whose quiet excellence leaves a lasting impression. Hospitality is often measured not only by grand gestures but by the ability to understand a guest without words and Indrajeet has mastered this art beautifully. He possesses an exceptional sense of observation, anticipating guests’ needs before they are even expressed. His service is highly refined reflecting the finest traditions of the Taj. What truly distinguishes him is his calm confidence and genuine warmth. Every interaction feels personal yet perfectly professional. He understands that hospitality is about creating memories, not merely serving refreshments. Every cup served carries with it sincerity, care and pride in his work making the flavour memorable for ages.

- Col JK Singh

2026-07-11 • via Tripadvisor
D
Dreamer13752672364 • Family
10
Awesome exeprience
Pros:

Had a lovely night with my family at Loya . Was assisted with the order from start to end by Chandrashekhar , Ansh and Sumit . Food was awesome , prepared by Sandeep chef ! Great ambience and light food with indian flavours .

2026-07-11 • via Tripadvisor
H
Harshad • solo_traveller • nl
8
2026-07-11 • via Nuitee
D
Dr. Sunil Gupta • solo_traveller • au
8
Pros:

Great Staff

Cons:

Live kitchen in banquet area downstairs without any safety and fire equipments.

A simple paddestal fan used as exhaust fan.

2026-07-11 • via Nuitee
S
Siddharth543 • solo_traveller • in
2
Cons:

Lobby was looking like a fish market . Spl reception staff and hospitality are not helpful and rude . Very bad dinner selection and quality .. would never want to visit this property again

2026-07-11 • via Nuitee
A
Alla • solo_traveller • kz
10
Все понравилось! Отель шикарный, номера хорошие, чисто, отличного качества пастель, все белоснежное! Сделали абгрейд н
Pros:

Шикарное расположение! Не шумно,
Безопасно!

2026-07-11 • via Nuitee