Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Family rooms
Pets allowed
Facilities for disabled guests
Private parking
Outdoor pool
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good location
Nice outdoor seating
Cons:
Hot water takes time
Small parking

Categories

Cleanliness
8.25
Overall clean and tidy but with a note that hot water takes time to come.
Service
9.75
Staff was described as very friendly and helpful throughout the reviews.
Location
9.25
Several mentions of a good location, with easy access being highlighted.
Room Quality
9.25
General comfort and nice decor mentioned in multiple reviews.
Amenities
8.75
Nice outdoor seating area and good internet provided.
Value for Money
8.75
Standard quality for this hotel tier, no direct comments made.
Food and Beverage
8.75
Standard quality for this hotel tier, no direct comments made.
Overall Experience
9.25
Guests expressed satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:00

Property Description

Luxurious Amenities - West Refugio offers a serene escape with an outdoor pool, a lush garden, and a relaxing terrace for guests to unwind.

Modern Comforts - Each guest room is thoughtfully designed with a spacious seating area, a fully equipped kitchen, and a flat-screen TV with satellite channels for entertainment.

Convenient Location - Located just 41 km from Polytechnic University of Querétaro and 43 km from Querétaro International Airport, West Refugio provides a central base for both business and leisure travelers.

Book your stay at West Refugio now to experience the perfect blend of comfort and convenience.

Important information:

Please note we have a private parking but is limited, when booking please ask for your spot first.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Location

Guest Reviews

Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 9.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
S
Sidney • solo_traveller • mx
10
Bueno
Pros:

La decoración es muy linda y el cuarto es cómodo

Cons:

Todo bien

2026-10-10 • via Nuitee
L
Luis Fernando • solo_traveller • mx
10
2026-08-19 • via Nuitee
D
Daniel • solo_traveller • mx
9
2026-08-15 • via Nuitee
M
María del Refugio • solo_traveller • mx
10
Pros:

Todo estuvo excelente

2026-08-08 • via Nuitee
I
Isela • solo_traveller • mx
9
Pros:

La decoración

Cons:

El precio

2026-07-12 • via Nuitee
U
Uriel • solo_traveller • mx
10
Pros:

Desde la llegada todo estuvo excelente, la amabilidad de rodrigo siempre estuvo al pendiente en todo momento, las instalaciones muy agradables, sin duda alguna nos volveríamos a hospedar ahí, sobre todo por que pudimos llevar a nuestros perrijos ( una talla mediana y el otro talla grande )

2026-06-30 • via Nuitee
I
Ivette • solo_traveller • mx
10
Pros:

La temática del lugar me encantó. La ubicación es muy buena y el personal súper amable y accesible. Todo muy bonito y limpio. La habitación muy cómoda y nos dejaron ocupar todo lo de la cocina. Sin duda volvería.

2026-06-22 • via Nuitee
M
MADRIGAL • family_with_children • mx
9
Genial. Quiero regresar en época navideña
Pros:

La temática

Cons:

La regadera se puede modernizar o linpiar

2026-06-21 • via Nuitee
E
Efraim • solo_traveller • mx
10
2026-04-11 • via Nuitee
M
Mendoza Rosas • couple • mx
10
Pros:

Todo

Cons:

La alberca

2026-04-05 • via Nuitee
G
Garret • solo_traveller • us
9
2026-03-20 • via Nuitee
E
Erik • family_with_children • us
8
Beautiful property!
Pros:

The decor was top notch, there was a great attention to detail when the owners put this place together. There was a gym nearby which was a big plus. I really like the kitchen area.

Cons:

The pool is more of a plunge pool, I think that should be changed in the description. I would have enjoyed more coffee but it ran out.

2026-01-19 • via Nuitee
A
A • solo_traveller • nl
10
I will come back
Pros:

Great people, friendly and helpfull

2025-12-25 • via Nuitee
A
Astrid • couple • mx
10
Pros:

Muy ameno y colorido. Buena ubicación. Muy limpio y ordenado

Cons:

Estacionamiento pequeño

2025-12-22 • via Nuitee
J
José Miguel • solo_traveller • mx
10
Pros:

La decoración y la comodidad

2025-12-21 • via Nuitee
J
John • solo_traveller • us
10
Staff was very friendly, location was perfect, room was clean and quiet
Pros:

Location

Cons:

N/A

2025-12-15 • via Nuitee
O
Oscar • solo_traveller • mx
8
Pros:

Es bonito y no hay ruido que moleste para dormir.

Cons:

El agua caliente tarda en salir y para mi gusto le falta temperatura.

2025-11-26 • via Nuitee
J
Julius • couple • de
10
Cute refugio in San Juan del Rio
Pros:

The staff is super nice, the place is cute. They have really nice outdoor seating area to enjoy your morning coffee ☕️
We felt very comfortable and were sorry to leave..

Cons:

Nothing, all was good!

2025-11-15 • via Nuitee
S
Sindy • extended_group • mx
9
2025-11-11 • via Nuitee
O
Oscar • solo_traveller • mx
10
EXCELENTE LUGAR, BONITO Y CÓMODO.
Pros:

Tiene una temática muy bonita y es un lugar agradable para el descanso, sin ruidos.

2025-10-29 • via Nuitee