Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG

Hotels
•
Holiday Inn Express
8.4 (727 reviews)
2855 Spring Hill Parkway , Smyrna , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from adjoining rooms

Categories

Cleanliness
7.6
Sanitation levels have gone down, with complaints about hair and bugs.
Service
9.1
Staff was friendly and patient, with great service mentioned multiple times.
Location
9.1
Great location near the Battery with easy access to dining options.
Room Quality
8.1
Rooms were comfortable, but noise from adjoining rooms was a concern.
Amenities
8.1
Amenities were good with quality breakfast mentioned, but lack of a bathtub noted.
Value for Money
8.6
Overall worth the price based on location and comfort.
Food and Beverage
8.1
Breakfast was tasty, but complaints about quality of some items.
Overall Experience
8.5
Mixed reviews with both positive experiences and some challenges noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:09

Property Description

Convenient Location near SunTrust Park
Located in Smyrna, Georgia, Holiday Inn Express Atlanta is just a short walk away from the Atlanta Braves' home stadium.

Relaxing Outdoor Pool and Fitness Center
Guests can unwind and stay active with the hotel's outdoor pool and on-site fitness center.

Modern Amenities and Services
Each room is equipped with free WiFi, a refrigerator, coffee machine, flat-screen TV, and a telephone. The hotel also offers a 24-hour reception, meeting facilities, and free parking.

Experience comfort and convenience at Holiday Inn Express Atlanta. Book your stay now for a memorable visit near Hartsfield Jackson Atlanta International Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 727 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
V
Vivian • couple • us
10
Very nice and comfortable stay
Pros:

The shuttle van

2026-09-15 • via Nuitee
K
Kimberly • solo_traveller • us
10
I’d stay again/ staff super nice and helpful
Pros:

Location

Cons:

Pool out of service

2026-09-13 • via Nuitee
A
Asim • couple • pk
4
Pathetic
Cons:

It was not value for money. Even basic necessities were missing from room.

2026-09-07 • via Nuitee
A
Alex • solo_traveller • us
10
Pros:

I love how close it was to the stadium. Great breakfast and friendly staff. Clean and comfy room. We always stay here for Braves games.

2026-09-01 • via Nuitee
M
Meghann • family_with_children • us
10
Pros:

Close to Braves stadium.

2026-08-29 • via Nuitee
E
Expedition614551 • Family • Athens, Georgia
8
Over all good.
Pros:

Location was good for Braves game. Beds are high, toilets are low. Last night of stay the broiler broke so no hot water for morning shower. I am well aware this was not something they could
Prepare for. The breakfast was good, first morning had bacon that was excellent , next morning no bacon. The staff is friendly at front desk. The shuttle runs every 30 min or so to ball park. The return shuttle runs as quickly as they can returning guest. 1 shuttle so expect a 30 to 45 min wait. Not a complaint just reality.. the shuttle driver excellent.

2026-08-27 • via Tripadvisor
L
L4521ZXjeremye • Couples
8
Could have been a five
Pros:

This is not an expensive hotel, and I don't expect luxury hotel for the price. The price was really good. For the most part the hotel was very clean, the breakfast in the morning was great. The bed was amazingly comfortable. The only issue with the bed was it was up really high, and although that didn't affect me very much I could see older people having a problem getting in and out of it. I would have given it five stars if it wasn't for just two things.. but let me be clear I would stay here again.

The first thing is the water temperature. It did not matter where I moved the selector on the faucet, in the sink, or in the shower....You get one temperature.. it isn't hot or cold it's just warm but that's all you get. You can't have hot or cold. I did ask the front desk about it and they said that they're boiler was having some issues and that the maintenance man was out sick. I don't know if that's true or not or just what they tell people. But if the boiler is having issues, and you put it on cold you should still get cold water. That water temperature would not change no matter what I did.
The second issue was that was supplied with a dirty towel. So as I was drying off with it I noticed something on the towel, that really grossed me out. I had to retake a shower, and check the other towels to make sure that they were clean first. So like I said earlier I would stay again, but I will probably bring my own towels.

2026-08-25 • via Tripadvisor
M
M4189CDmarkr • Business
4
Substandard room
Pros:

Seems clean but very dated hotel with oddly substandard bureau/closet arrangement, never seen this before, not the expected midrange standard of a Holiday Inn Express.

2026-08-25 • via Tripadvisor
A
allymJ6017BN • Solo travel
10
Easy, clean, affordable, comfortable
Pros:

Location was far enough off highway that it was quiet. Ms Lo greeted my sleepy self at the door, well into the night, extremely kind and willing to help. She found a room for me, eased all my worries, and helped me find available discounts to meet my budget. Very informative and not complicated at all.

2026-08-23 • via Tripadvisor
Q
Q4807RKjasono • Family
10
Thankful
Pros:

The guy at the counter was very nice and courteous and helped us out

2026-08-19 • via Tripadvisor
B
byrneb63 • Family
10
Best place!
Pros:

AMAZING staff. Perfect location. All the right ingredients of a TERRIFIC stay.

2026-08-16 • via Tripadvisor
5
514normanm • Couples
10
It was great
Pros:

Very friendly staff all around and easy access to highways and restaurants

2026-08-14 • via Tripadvisor
C
coachd502 • Business • United States
10
Outstanding stay
Pros:

Outstanding stay from check-in to check out! Very clean room, A/C excellent. Breakfast fresh, hot and well stocked.
Special thanks to the reception staff.
Highly recommended hotel.

2026-08-13 • via Tripadvisor
1
107christis • Family • Memphis, Tennessee
10
Great place to stay
Pros:

I am caring for my great Aunt long distance and this is our base of operations when in town. Everything I need is right here. I can make copies, the staff is great and my husband can have first breakfast followed by second breakfast!

2026-08-12 • via Tripadvisor
5
564deannam • Family • Germantown, Wisconsin
10
Overnight stay
Pros:

Room was very clean and large. Bed was comfortable. Sink is outside the bathroom. Good location to Battery Park area. Staff were very nice.

2026-08-09 • via Tripadvisor
L
LaurenS280 • Family • New Orleans, Louisiana
8
Ok for a night
Pros:

Was decent for one night after a braves game. Breakfast was packed

2026-08-09 • via Tripadvisor
T
Trek24312481100 • Family • Sterling, Illinois
10
Definitely recommend
Pros:

Great place to stay! Location was spot on. Walking distance to The Battery. Safe area. Gas stations and restaurants within walking distance. The pool was clean and well maintained. The rooms were clean and spacious. The complimentary breakfast was delicious. Parking was easy. We will definitely stay here again when visiting Atlanta.

2026-08-09 • via Tripadvisor
B
B9466APluisp • Family
10
Great
Pros:

Super convenient, cleaned and close to amenities (Specially the Baseball Park)

2026-08-02 • via Tripadvisor
D
Dreamer68111245009 • Family • Dublin, Georgia
10
Great Experience
Pros:

This was our first stay at this location. It is a walkable distance to Truist Park and they do offer a shuttle as well. The room was clean and staff was very friendly and helpful.

2026-08-01 • via Tripadvisor
5
531mistis • Couples
10
Can't wait to stay again!
Pros:

Excellent! The location was great . We were there for the baseball game. They also had shuttle service for up to 3 miles away We went to dinner twice as well as to the game. The shuttle starts at 5pm . And a great gym! They had a pool but we didn't use it there was not enough time to do that and do what we came to do. They also had a very good breakfast. They room was extremely nice! We want to go there again on our next trip to Atlanta. Great price. The rooms were clean and we had no problems.

2026-07-31 • via Tripadvisor