Holiday Inn Express Atlanta Galleria-Ballpark Area by IHG

Hotels
Holiday Inn Express
8.4 (695 reviews)
2855 Spring Hill Parkway , Atlanta , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise from adjoining rooms

Categories

Cleanliness
7.6
Sanitation levels have gone down, with complaints about hair and bugs.
Service
9.1
Staff was friendly and patient, with great service mentioned multiple times.
Location
9.1
Great location near the Battery with easy access to dining options.
Room Quality
8.1
Rooms were comfortable, but noise from adjoining rooms was a concern.
Amenities
8.1
Amenities were good with quality breakfast mentioned, but lack of a bathtub noted.
Value for Money
8.6
Overall worth the price based on location and comfort.
Food and Beverage
8.1
Breakfast was tasty, but complaints about quality of some items.
Overall Experience
8.5
Mixed reviews with both positive experiences and some challenges noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:09

Property Description

Convenient Location near SunTrust Park
Located in Smyrna, Georgia, Holiday Inn Express Atlanta is just a short walk away from the Atlanta Braves' home stadium.

Relaxing Outdoor Pool and Fitness Center
Guests can unwind and stay active with the hotel's outdoor pool and on-site fitness center.

Modern Amenities and Services
Each room is equipped with free WiFi, a refrigerator, coffee machine, flat-screen TV, and a telephone. The hotel also offers a 24-hour reception, meeting facilities, and free parking.

Experience comfort and convenience at Holiday Inn Express Atlanta. Book your stay now for a memorable visit near Hartsfield Jackson Atlanta International Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 695 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
D
Dreamer68111245009 Family Dublin, Georgia
10
Great Experience
Pros:

This was our first stay at this location. It is a walkable distance to Truist Park and they do offer a shuttle as well. The room was clean and staff was very friendly and helpful.

2026-08-01 via Tripadvisor
5
531mistis Couples
10
Can't wait to stay again!
Pros:

Excellent! The location was great . We were there for the baseball game. They also had shuttle service for up to 3 miles away We went to dinner twice as well as to the game. The shuttle starts at 5pm . And a great gym! They had a pool but we didn't use it there was not enough time to do that and do what we came to do. They also had a very good breakfast. They room was extremely nice! We want to go there again on our next trip to Atlanta. Great price. The rooms were clean and we had no problems.

2026-07-31 via Tripadvisor
D
danielledK6908WK Family Auburn, Alabama
10
Great experience
Pros:

Clean room and nice breakfast! The staff was super friendly as well

2026-07-28 via Tripadvisor
M
michellebE5235UN Business
10
Excellent
Pros:

The rooms were nice. Staff friendly and very helpful. The food was great. It's in a great location.

2026-07-26 via Tripadvisor
S
slpearce123 Family Brooklyn, Mississippi
4
Lack of Customer Service
Pros:

We chose this hotel based on the shuttle program to Braves games. On Monday, 7/20, we got on the shuttle back to the hotel after the game. The bus was immediately involved in an accident upon pulling away from the stadium. The driver of the other vehicle opened our bus door and started filming everyone, including the kids. He was agitated and all of the bus riders were concerned. Most of the riders, including us, decided to walk back to the hotel. The walk was long, hot, and mostly uphill. The next day, I asked the GM about potentially receiving some credit for the inconvenience. Not only was she unwilling to provide a credit, her response to me was rude, including “you should have stayed on the bus,” “the cops were right there,” and “you didn’t pay anything for the shuttle”.

Additionally, our showers were lukewarm and our sink water was warm (not ideal for brushing our teeth). The room was also very humid during our stay. Each morning, the breakfast area was packed as it was super small - both the food and seating areas - making it difficult to even get breakfast.

2026-07-26 via Tripadvisor
L
Louisa extended_group us
9
Very welcoming, clean, visibly staffed, complimentary shuttle and breakfast makes this hotel an excellent choice. We wil
Pros:

Close proximity to Truist Park. Complimentary shuttle to and from the ballpark!! Makes this an excellent choice!

Cons:

While hotel was very clean overall, this room had a few carpet spots-probably because sink/coffee vanity is out in the room-not in the bathroom.

2026-07-22 via Nuitee
P
P6955DFjustinr Family
8
In town for sports
Pros:

Location near Truist Park was great, staff was friendly and helpful. Room was fine but water temperature was finicky for showers. Guest laundry was a plus!

2026-07-21 via Tripadvisor
C
Clint family_with_children us
9
Pros:

Excellent location to Truist Park. Excellent breakfast. Friendly staff. Clean

Cons:

Shuttle to Truist Park was great, but need vehicle that carries more passengers

2026-07-20 via Nuitee
C
craigw298 Family Lumberton, North Carolina
10
Family Trip
Pros:

Excellent customer service and great location

2026-07-19 via Tripadvisor
G
GrandTour37167638205 Solo travel
10
Birthday staycation
Pros:

Front desk clerks were very polite, helpful and professional. The rooms were clean and the breakfast was awesome. The shuttle service was great and convenient, didn’t have to wait on Uber to go or come from the Battery. Enjoyed my Birthday there!

2026-07-17 via Tripadvisor
S
SkyeMitchelle73 Family Atlantic Highlands, New Jersey
10
Baseball mom
Pros:

In town for a week of baseball tournament games for my son. Everything was clean, staff was helpful and friendly. Breakfast was good. Walking distance to Truist park and lots of restaurants. I would totally stay here again

2026-07-09 via Tripadvisor
B
brittberry83 Family Louisville, Kentucky
10
Great choice!
Pros:

There are more upscale places to stay around the area but so glad we chose to stay here! All of the employees were friendly and helpful (with the exception of one) and the location was great for the activities we had planned.

2026-07-07 via Tripadvisor
M
Mobile34545245748 Couples Melbourne, Brevard County, Florida
10
Kind staff and comfortable room
Pros:

Front desk very kind and helpful. Room was comfortable and clean.

2026-07-07 via Tripadvisor
B
BigADaBarber Business Simpsonville, South Carolina
10
I’m Smart
Pros:

Exceptionally clean! Staff is uber professional regardless of shift. I have no complaints!

2026-07-05 via Tripadvisor
M
melissawX5423JL Family
10
Awesome family trip
Pros:

The hotel was very clean, the rooms were clean and everything was so nice. The front desk was so nice and always so helpful. The breakfast,coffee and popcorn was so good. The location was great. The shuttle service to game and from game was amazing. Everything was top notch. Will definitely be staying there again. The atmosphere was so homey. And the value was great.

2026-07-03 via Tripadvisor
R
rrich0523 Family Clarkson, Kentucky
10
Amazing hotel
Pros:

Great location, excellent & friendly staff. The shuttle to and from the Braves games was a lifesaver.

2026-07-02 via Tripadvisor
2
203lilliep Family
10
Very nice
Pros:

The staff was outstanding! I’m not sure what the ladies name was that checked us out but she was amazing and very professional! Would definitely recommend this hotel! Very clean and room was great!

2026-07-01 via Tripadvisor
K
kimrB9671XK Family
10
Stay and experience
Pros:

Our stay was wonderful. Everyone was super nice and the room was clean and cozy.

2026-07-01 via Tripadvisor
R
R7651JBchristinar Family
8
Quick trip
Pros:

All was good except our bathroom door stuck when shut, pinching my daughter’s hand. We just didn’t shut it completely for our stay, 2 nights. Great location to The Battery.

2026-06-25 via Tripadvisor
C
claycU8653KW Business
10
Best hotel in Marietta
Pros:

Great hotel never stay anywhere else when I’m in town

2026-06-21 via Tripadvisor