Hyatt Place Chicago - Lombard/Oak Brook

Hotels
•
Hyatt Place
8.4 (1986 reviews)
2340 South Fountain Square Drive , Lombard , US
+1 630-932-6501

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Service attentiveness at check-in
Lack of luggage carts

Categories

Cleanliness
7.9
Part of the sofa showed wear and didn't appear too clean; garbage cans were overflowing.
Service
8.9
Staff was friendly but some issues with attentiveness during check-in.
Location
9.4
Great location near restaurants and shopping.
Room Quality
7.4
Issues with room cleanliness and maintenance; room not cleaned every day.
Amenities
8.4
Good amenities but lacking luggage carts and some updates needed.
Value for Money
8.9
Fair price for the quality of the room overall.
Food and Beverage
7.4
Breakfast options were not great, some items cold.
Overall Experience
8.9
Overall a pleasant stay despite several negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:47

Property Description

On-site Dining and Indoor Pool
Experience the convenience of several dining options and unwind by the indoor swimming pool at Hyatt Place Chicago – Lombard/Oakbrook.

Modern Amenities in Every Room
Enjoy a comfortable stay with a 42-inch flat-screen TV, fridge, coffeemaker, and more in each room. Relax in the private bathroom with complimentary toiletries provided.

Fitness and Business Facilities
Stay active at the on-site fitness centre and take advantage of the business centre for your professional needs. Plus, enjoy the added perk of free parking during your stay.

Book now to experience a seamless blend of comfort and convenience at Hyatt Place Chicago – Lombard/Oakbrook.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

8.4
Based on 1986 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.9
E
Emilio • extended_group • us
9
2026-09-19 • via Nuitee
V
Vjaceslavs • couple • lv
10
2026-09-18 • via Nuitee
D
Diamond • family_with_children • us
9
2026-09-18 • via Nuitee
S
Stanley • couple • us
10
Location was accesble for my needs
Pros:

Average but good and clean

Cons:

The eggs

2026-09-18 • via Nuitee
L
Louis • solo_traveller • us
10
2026-09-17 • via Nuitee
C
Carol • couple • us
9
Clean & nice staff
Pros:

Close to the venue we were attending

2026-09-15 • via Nuitee
J
John • couple • us
5
2026-09-15 • via Nuitee
P
Parra • family_with_children • us
8
Pros:

Las habitaciones

Cons:

Que no me dejaron las habitaciones seguidas y nunca me dieron la cuna del
Bebé

2026-09-14 • via Nuitee
H
Hubert • couple • us
8
2026-09-14 • via Nuitee
I
Ian • couple • us
8
Short, shower was refreshing.
Pros:

The shower was spacious.

Cons:

Nothing

2026-09-12 • via Nuitee
J
Jesus • solo_traveller • us
9
2026-09-12 • via Nuitee
C
Carmen • couple • us
8
2026-09-09 • via Nuitee
D
David • couple • us
10
Pros:

I liked stafe bar shop groceries how clean it was location everything about it id highly recommended it to any one clean room top spec

2026-09-09 • via Nuitee
F
Francisca • family_with_children • us
9
2026-09-06 • via Nuitee
S
Sharon W • extended_group • us
8
The hotel itself was lovely.
Pros:

The rooms were so nice. Staff was great. And the location was convenient.

Cons:

We asked for a handicapped room to be adjacent to our room. That was not an option. When they said we can make them "close".... it was several rooms down the hall.

2026-09-06 • via Nuitee
G
Gerald • solo_traveller • us
10
2026-09-06 • via Nuitee
B
Banks Jr • family_with_children • us
8
2026-09-04 • via Nuitee
T
Traci • extended_group • us
8
2026-09-03 • via Nuitee
D
Dominic • couple • us
10
2026-09-03 • via Nuitee
S
Sameh Abu Younes • family_with_children • ca
3
Cons:

The breakfast was not good. The coffee was only warm, and the hot water was also not hot enough. We informed the staff about the issue, but they seemed not to care or take any action. We tried the coffee again later, but it was still only warm and not hot enough to drink. Overall, the breakfast experience was disappointing, especially given that we had already brought the issue to the staff’s attention.

2026-09-03 • via Nuitee