Sonesta ES Suites Chicago Waukegan Gurnee

Hotels
•
Sonesta ES Suites
8.8 (1034 reviews)
1440 South White Oak Drive , Waukegan , US
+1 847-689-9240

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent customer service
Spacious rooms
Cons:
Cleanliness issues
Uncomfortable bed

Categories

Cleanliness
8.28
There were reports of cleanliness issues, such as cockroaches in the restroom.
Service
9.25
Customer service was highlighted as excellent and accommodating.
Location
8.79
Convenient for Navy families despite being somewhat hard to access.
Room Quality
8.74
Rooms were described as spacious, but some beds were uncomfortable.
Amenities
8.77
Included positive remarks about breakfast and facilities.
Value for Money
8.73
Overall feel of getting good value, despite some minor issues.
Food and Beverage
8.78
Breakfast options were generally well-received but with some disappointments.
Overall Experience
9.05
Many reviewers had a positive experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:19

Property Description

Convenient Location near Lake Michigan
Located just a 10-minute drive from Lake Michigan, Sonesta ES Suites Chicago Waukegan Gurnee offers self-contained accommodation in North Chicago, providing easy access to the beautiful lake and its surroundings.

Relaxing Amenities
Enjoy the outdoor heated pool with a hot tub for a relaxing dip, and stay active in the well-equipped gym during your stay at Sonesta ES Suites Chicago Waukegan Gurnee. The perfect way to unwind after a day of exploring the area.

Home-Like Comforts
Experience spacious rooms with separate living and sleeping areas, a full kitchen, and free internet connection. Start your day right with a complimentary breakfast and take advantage of the on-site market for snacks and drinks.

Book your stay at Sonesta ES Suites Chicago Waukegan Gurnee now for a comfortable and convenient visit near key attractions like Great Lakes Naval Base, Six Flags Great America, and Gurnee Mills Outlet Mall.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of 75$ fee applies for stays up to 7 nights ; 150$ for all longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sat, Jul 11, 2026 until Mon, Sep 7, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.8
Based on 1034 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
O
Oleksandr • extended_group • us
9
2026-09-19 • via Nuitee
S
Steven • couple • us
8
Nice to be close to family by the Naval Base.
Pros:

Breakfast, location to the Naval Base and Price

Cons:

The garbage in our room for three days was too much, if house keeping is not coming then please let guests know they can bag up their garbage and take to location in the building.
We had 6 long pine needles in our shower, only one bath towel for three days ( I went to the front desk to get more),
Under the telephone was a big purple sticky liquid that was old. It leaked on my I pad and I found where the liquid was coming from. Used dental floss under the couch. Never saw a room with so many little things missed. =(
Nothing we could not take care of.

2026-09-19 • via Nuitee
T
TIODORA • couple • us
8
2026-09-16 • via Nuitee
R
Robyn • couple • us
8
2026-09-12 • via Nuitee
M
Maria • solo_traveller • us
10
Pleasant stay
Pros:

There was a small issue with the microwave in the room and someone was there to fix it within hours! Pleasant staff and very responsive

Cons:

The side door was not properly locked at times. Had to pull it shut a few times

2026-09-10 • via Nuitee
E
Erin • family_with_children • us
6
While I would give this property 3 out of 5 stars I would stay again.
Pros:

The room size for the 2 bedroom we had was perfect for the 5 of us. Each bedroom had a bathroom and the common area was big enough that we didn't have any traffic jams. Also, they are remodeling so the walls and flooring were new.

Cons:

The breakfast area was to small and the offerings were very limited. I also had food handling concerns. The 2 person breakfast team consisted of the person working the front desk, so if you had questions or needed assistance there was no one to help you. There were 3 tvs in our room. 1 of them worked fine, the signal kept going out of another and 1 didn't work at all.

2026-09-10 • via Nuitee
M
Michelle • family_with_children • us
5
2026-09-08 • via Nuitee
S
Shuff • solo_traveller • us
8
2026-09-07 • via Nuitee
B
Bianco • extended_group • us
10
Pros:

Rooms

Cons:

Nothing

2026-09-07 • via Nuitee
S
Shuff • solo_traveller • us
8
2026-09-07 • via Nuitee
A
Adrian • family_with_children • us
10
Very comfortable for my sailor once he graduated navy boot camp. The 2 bedroom is something I would highly recommend.
Pros:

Is very close to shopping area and food places.

Cons:

N/A

2026-09-06 • via Nuitee
J
jacquelyn • couple • us
6
2026-09-05 • via Nuitee
H
Heng Chai • solo_traveller • us
8
Great value, clean and spacious suites, and good amenities
2026-09-04 • via Nuitee
Z
Zenzile • family_with_children • us
8
The hotel is overall good considering the price.
Pros:

It was very close to the Navy Graduation site.

Cons:

The beds are very uncomfortable 😣

2026-08-31 • via Nuitee
M
Margie • extended_group • us
9
Good stay, very friendly staff
Pros:

Loved this property, close to the Navy base

Cons:

No housekeeper, old furniture

2026-08-30 • via Nuitee
R
Rhesa • extended_group • us
10
Will recommend to anyone especially those with love ones graduating from boot camp
Pros:

Loved it was near to everything

Cons:

You can smell smoke even though it’s non smoking room but it wasn’t overbearing

2026-08-29 • via Nuitee
R
Ruben • couple • us
9
2026-08-28 • via Nuitee
S
Sherry • couple • us
8
2026-08-27 • via Nuitee
A
Amy • couple • us
9
2026-08-23 • via Nuitee
D
Deloris • family_with_children • us
7
2026-08-22 • via Nuitee