Best Western Fishers Indianapolis Area

Hotels
•
Best Western
8.2 (320 reviews)
9790 North By Northeast Blvd , Fishers , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Comfortable beds
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.34
Issues with bed bugs, unclean towels, and dust found in the room.
Service
9.31
Front desk staff were friendly and helpful, making check-in and check-out easy.
Location
8.85
Located in a safe area with easy access to restaurants.
Room Quality
7.3
Rooms were comfortable but had cleanliness issues such as dust and hair.
Amenities
7.83
Hotel has good amenities but lacked in terms of maintenance.
Value for Money
8.29
Room price was good, but poor cleanliness detracts from overall value.
Food and Beverage
8.84
Hot breakfast was excellent with a lot of variety.
Overall Experience
8.81
Despite some issues, the overall experience was positive, primarily due to supportive staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:13

Property Description

Convenient Location
Situated off Interstate 69, adjacent to Centre North Shopping Center, and just 15 miles from downtown Indianapolis.

Comfortable Accommodations
Spacious rooms with free WiFi, flat-screen TV, and coffee-making facilities. Brightly decorated rooms with a work desk for your convenience.

Fantastic Amenities
Enjoy an outdoor pool, fitness center, and business center. Plus, free on-site parking for guests.

Book your stay at the Best Western Fishers today for a perfect blend of convenience and comfort.

Important information:

Please be advised that cats are not permitted at this property. Dogs weighing 35 pounds and under are allowed on request and on availability, and an extra charge of USD 30 per pet per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 320 reviews
Cleanliness: 6.34
Service: 9.31
Location: 8.85
Room Quality: 7.3
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
J
Jeremy • family_with_children • us
6
2026-05-30 • via Nuitee
M
Marsha • family_with_children • us
8
Pros:

Comfortable hotel, spacious rooms, variety of channels, nice selection of breakfast items and nice sitting area downstairs. easy to get to and didn't have to get back on 69 to get to where we needed to go.

Cons:

We stayed two nights. while the breakfast was very good, there was no one seeing that things were refilled. Both days all coffee flasks were empty when we came down, one morning ran out of paper plates, and scrambled eggs needed to be refilled. this was a little frustrating because the variety of breakfast options was one of the reasons I chose best Western for my family. And the person who made more coffee was manning the desk and was busy there also,

2026-05-29 • via Nuitee
T
Tonya • couple • us
8
2026-05-27 • via Nuitee
T
Tonya • couple • us
8
2026-05-26 • via Nuitee
F
Faith • family_with_children • us
8
2026-05-22 • via Nuitee
M
Michelle • solo_traveller • us
1
Pros:

Nothing because my reservation was canceled.

Cons:

That they tried to charge my card before I got to the hotel (which I have never experienced from a hotel before). Not only that, I never had a chance to move money into that account because I didnt get a single notification about what had occurred. They canceled my reservation, I get to the hotel, the front desk informed me that my reservation was canceled with an extremely judgemental tone, and then proceeds to tell me he can give me the room for 500 dollars. Be so for real. 500 dollars for a best western is egregious.

2026-05-19 • via Nuitee
G
Griffin Jr. • couple • us
10
2026-05-17 • via Nuitee
A
aaronlY9349BZ • Family
10
An amazing experience
Pros:

Beyond incredible staff my family and myself have been taking care of a man and the hotel has allowed the man to stay there for about a month. They have went above and beyond for him! Incredible staff the manager is very very very kind and remarkable person!

2026-05-15 • via Tripadvisor
A
Arturo • solo_traveller • cl
9
2026-05-12 • via Nuitee
S
Shelley • family_with_children • us
1
Pass
Pros:

I arrived and was told my reservation was canceled. I contacted booking.com and they were unaware of this. The woman at the desk ware not friendly nor helpful so we went to another hotel.

Cons:

The woman at the front desk should not be the face of Best Western. She lacks customer service and kindness.

2026-05-08 • via Nuitee
K
KATHLEEN • solo_traveller • us
9
Pros:

Very clean, breakfast was good, bed was comfortable.

Cons:

Nothing

2026-05-06 • via Nuitee
L
Lakia • extended_group • us
2
2026-05-04 • via Nuitee
C
CWal0212 • solo_traveller • us
8
Great property overall located near many restaurants and well maintained
Pros:

The breakfast was great and the room along with the property looked very clean and well maintained.

Cons:

I needed to ask a quick question at the front desk, but she was on the phone with a customer. That wasn’t the issue, the issue came when she kept telling me one moment while she proceeded to look up date several dates and the proceed to do a booking and asking for their information while I stood there. She could have simple asked the person on the phone to hold while she answered my very simple a quick question.

2026-05-02 • via Nuitee
M
Monette • extended_group • us
9
Wonderful staff. Appreciated their hospitality
Pros:

Easy to get to

Cons:

The breakfast was limited but were several people staying so can be expected

2026-04-29 • via Nuitee
C
Cristin • couple • us
10
Pros:

The property was lovely. Very clean and so comfortable. Very good breakfast

2026-04-21 • via Nuitee
J
Juan • solo_traveller • us
8
Comfortable
Pros:

Location, cleanliness

Cons:

Bathroom. They need to be upgraded.

2026-04-13 • via Nuitee
T
Tropics17 • Family
2
Terrible Customer Service
Pros:

I would have given this hotel a better review except the customer service is terrible. We came for a volleyball tournament and had locked rates for 2 Queen beds. I called a few days before to ask if there were parking fees and if they had larger rooms. They said for $12/night more I could have a room with 2 Qs and a pull out sofa. Sold! The problem was when I agreed to pay, I wasn’t aware that other families on our team were given the same size room at no additional cost! When I spoke to the front desk I was told a manager would reach out. Nothing. I called back after we left and spoke to a very contentious employee, Sarah who refused to identify her manager’s name or have her call me. I then called corporate (who was able to speak to Sarah and she was able to THEN identify her manager, Mila.) I was told I would hear back from the general manager and 10 days later still nothing. It was $50 and they refuse to make it right even though they have a price guarantee online as well.
To top it off they had mold in their bathrooms. All around the shower head and in the toilet roll holder. My daughter broke out in a rash after the first shower. Not a single fan to circulate air in these supposedly “upgraded” rooms. I plan on advising our Volleyball Club to not stay there again in the future.

2026-04-07 • via Tripadvisor
G
Ghaseb • solo_traveller • jo
9
2026-03-30 • via Nuitee
J
john • solo_traveller • us
10
2026-03-26 • via Nuitee
M
Mizgk • family_with_children • us
8
Pros:

Location

Cons:

It was all OK. Nothing spectacular but nothing wrong

2026-03-12 • via Nuitee