Hampton Inn New Albany Louisville West

Hotels
•
Hampton Inn
8.6 (430 reviews)
411 W. Spring St , New Albany , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Elevator issues
Some cleanliness concerns like dirty carpets
Issues with breakfast quality

Categories

Cleanliness
8.16
Some reviews noted cleanliness issues such as dirty carpets and dust in the bathroom.
Service
8.93
Many guests mentioned friendly and helpful staff.
Location
8.77
Positive remarks about safety and accessibility to restaurants.
Room Quality
8.72
Rooms were described as clean and well-maintained, although some had minor issues.
Amenities
8.65
Facilities like the breakfast buffet and recent renovations were highlighted positively.
Value for Money
8.51
Guests felt the hotel offered good value relative to the price.
Food and Beverage
8.36
Breakfast received mixed reviews, with some days being much better than others.
Overall Experience
8.73
Guests generally felt satisfied with their stay, despite a few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:45

Property Description

Convenient Location
Located just 8.1 km from the Kentucky Center for African American Heritage, Hampton Inn New Albany Louisville West offers easy access to popular attractions such as the Louisville Slugger Museum Factory and the Muhammad Ali Center.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TVs, and free WiFi in all rooms. Some units even feature a kitchenette for added convenience. Relax by the seasonal outdoor pool or stay active at the fitness centre during your stay.

Exceptional Service
With a 24-hour front desk and free private parking, our non-smoking 3-star hotel ensures a hassle-free experience for all guests. Book your stay at Hampton Inn New Albany Louisville West for a memorable trip to the area.

Important information:

Fitness center is open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 430 reviews
Cleanliness: 8.16
Service: 8.93
Location: 8.77
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.73
J
John • solo_traveller • us
10
Pros:

I had fell and they went to get my ice for me and helped me to my room. I couldn't have had better service.

Cons:

There is nothing I would change.

2026-06-20 • via Nuitee
R
Richard • couple • us
5
I won't stay here again
Cons:

Room service would be nice not up to Hilton standard.

2026-06-16 • via Nuitee
S
Sarah • solo_traveller • us
9
Pros:

Clean quiet friendly

Cons:

N/A

2026-06-16 • via Nuitee
W
Wendy • solo_traveller • us
10
Pros:

Clean comfortable

Cons:

Pricey, parking was difficult

2026-06-15 • via Nuitee
E
Eugen • family_with_children • us
8
good hotel
Pros:

The location

Cons:

Charged for the dog despite the support dog badge

2026-06-15 • via Nuitee
L
Lora • couple • us
7
2026-06-01 • via Nuitee
D
Diana • solo_traveller • us
10
2026-05-31 • via Nuitee
M
Michael • extended_group • us
10
2026-05-30 • via Nuitee
K
Knofla • solo_traveller • us
10
Great visit to Southern Indiana
Pros:

Good location, excellent staff, good value for the money. The downtown has been revitalized and there are lots of interesting places to eat.

2026-05-30 • via Nuitee
R
ROBIN • solo_traveller • us
8
Nice place, clean and the staff was pleasant
Pros:

Location for where we needed to go

Cons:

There was a wierd smell in the room when we first got there, but we used our spray to air out the room and left
We needed a late checkout due to our visit being a hospital visit and got 45 min. That Didn’t help much as we were from out of state
It was very noisy in the morning
Sounded like the cleaning people
But we made it work

2026-05-28 • via Nuitee
S
Shawn • family_with_children • us
7
It was a good hotel and convenient to where we needed to be.
2026-05-20 • via Nuitee
S
Sharon • family_with_children • us
10
Pros:

A clean nights stay, no problems.

Cons:

Nothing

2026-05-15 • via Nuitee
C
Chrysta • family_with_children • us
10
2026-05-15 • via Nuitee
J
Jenny • solo_traveller • us
10
Good
Pros:

Breakfast, clean room

Cons:

Price went up from our last stay & they got our room wrong we supposed get queen room and got king.

2026-05-11 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-05-09 • via Nuitee
H
Harrison • solo_traveller • us
9
2026-05-03 • via Nuitee
M
Michelle • couple • us
9
2026-04-25 • via Nuitee
K
Key • solo_traveller • us
1
Pros:

After having a reservation I get there to check in and they tell me they never got the reservation. I ended up having to find a new place to stay

Cons:

The last at check in was no help at all didnt even try to help jus turned us away

2026-04-23 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-04-20 • via Nuitee
E
Elaine • family_with_children • us
6
It was clean and nice location
Pros:

Convenient

2026-04-18 • via Nuitee