Courtyard by Marriott Louisville Downtown

Hotels
•
Courtyard by Marriott
8.6 (482 reviews)
100 South Second Street , Louisville , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Parking fees
Cleanliness issues

Categories

Cleanliness
7.86
Several reviews noted issues with cleanliness, including stained sheets and funky smells.
Service
9.33
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.37
The location was frequently praised for its convenience to events and local attractions.
Room Quality
8.32
Mixed feedback on room comfort; some mentioned issues with mattress comfort.
Amenities
8.35
While some amenities were noted positively, there were concerns regarding the pool cleanliness.
Value for Money
7.81
Parking fees were viewed negatively and impacted value perception.
Food and Beverage
8.86
Some positive mentions of food options, but not extensively discussed.
Overall Experience
8.93
Overall positive with specific pros noted despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy a flat-screen TV, high-speed internet, and coffee facilities in every room.

Dining Options: Delight in à la carte breakfast, a variety of fruits and pastries at the Courtyard Café, and even in-room dinner delivery service.

Convenient Location: Just steps away from the Ohio River waterfront and entertainment district, with easy access to the airport and convention center.

Experience the perfect blend of relaxation and excitement at Courtyard Louisville. Book your stay now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.6
Based on 482 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 8.93
L
Lutsch • family_with_children • us
9
Addressed our travel needs in a pleasant manner and atmosphe.
Cons:

Could use an expanded dining menu.

2026-05-12 • via Nuitee
P
Paul • couple • us
9
2026-05-07 • via Nuitee
T
Tina • solo_traveller • us
5
2026-05-02 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Friendly staff

2026-05-01 • via Nuitee
J
Janet Johnson • extended_group • us
10
Pros:

There wasn't breakfast.

2026-04-22 • via Nuitee
A
Anna • solo_traveller • us
10
Beautiful hotel
Pros:

The location was absolutely perfect for what we were in town for and all of the staff were incredibly kind and welcoming! They even left earplugs in the room for us in case it was noisy and we couldn't sleep since it's right across the street from the KFC Yum center.

Cons:

Breakfast was expensive and parking wasn't included in the stay.

2026-04-19 • via Nuitee
C
Croom • couple • us
10
2026-04-18 • via Nuitee
K
Kelly • solo_traveller • us
5
Needs soundproofing
Pros:

Location to the KFC yum center

Cons:

The outside noise was ridiculous. You could hear every car and people talking all night long. We were on the 5th floor and could still hear so much from outside. Definitely take esr plugs with you.

2026-04-17 • via Nuitee
A
andrescott7 • Solo travel • Indianapolis, Indiana
10
Excellent Whisky Row Hotel
Pros:

This hotel always has a great vibe and atmosphere , thanks to the leadership of Gen.Mgr. Andre' D. I've frequantly been a guest since 2012 , and this hotel has kept it's excitement and cleanliness , and right in the midst of Whisky Row and the Yum Center. Arthur and Kayla were perfect Marriott Ambassadors , they EXUDE customer service .....

2026-04-08 • via Tripadvisor
A
Ashley • family_with_children • us
10
2026-04-08 • via Nuitee
M
Mary • family_with_children • us
8
Staff was all nice and helpful
Pros:

Close proximity to stadium.

Cons:

High price for one nighf

2026-03-29 • via Nuitee
C
Curtsinger • family_with_children • us
10
2026-03-29 • via Nuitee
T
Tiffany • couple • us
10
The most pleasant hotel experience I’ve had in a while and I travel almost every weekend
Pros:

The facility was clean and accommodating. Staff went above and beyond to make you feel like royalty

Cons:

N/A

2026-03-23 • via Nuitee
C
Clifftina • family_with_children • us
1
2026-03-10 • via Nuitee
T
Tracy • family_with_children • us
5
Pros:

It was right across the street from The Center in Louisville walking distance

Cons:

When I reserve the room it supposed to sleep five we had to get a rollaway bed one slept in it two slip into king size bed one slept on the floor and one slip on the little pull out couch and breakfast was supposed to be free for all five which I paid for and they gave me a coupon for two adults and two kids under 12 which clearly I stated 3. 16 year old kids

2026-03-01 • via Nuitee
J
Jesse • couple • us
10
2026-03-01 • via Nuitee
W
Weldon • family_with_children • us
10
Beautiful night time views
Pros:

I love the location and the balcony view of the skyline we were right across the street from the Yum Center me and my son had a great time with great views

2026-02-28 • via Nuitee
C
Casie • family_with_children • us
10
2026-02-28 • via Nuitee
6
640caseye • Couples
2
NO HOT WATER!!!
Pros:

Upon checking in on February 26th in room 623, we immediately notified the front desk that there was no hot water in our room for showers. We brought this to their attention again the following morning. We paid over $300 for our stay and did not have hot water, which is completely unacceptable. We believe we deserve either a full refund or a complimentary night’s stay. Unfortunately, the front desk staff seemed to find our situation amusing.

2026-02-14 • via Tripadvisor
M
MARK • extended_group • us
9
I have stayed at this location many times and have always been satisfied.
Pros:

Great location to Downtown and The Kentucky Convention Center and attractions. In Door Pool is a nice addition to the Hotel and the Free Cookies are a nice Touch

Cons:

No complaints

2026-02-14 • via Nuitee