Hilton Boston Logan Airport

Hotels
•
Hilton Hotels & Resorts
8.1 (3606 reviews)
One Hotel Drive , Boston , US
+1 617-568-6700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Excellent airport location (walkable/skybridge) and reliable shuttle
Comfortable rooms, good beds and pillows
Convenient for early flights and airport transfers
Good water pressure and spacious rooms reported
On-site pub/foodservice available
Cons:
Perceived poor value — many guests find prices high
Food and breakfast quality/availability criticized
Occasional cleanliness/maintenance issues (dirty rooms, leaks, hair)
Bar/restaurant service problems (long waits, no seating)
Inconsistent front-desk service and understaffing at peak times

Categories

Cleanliness
8
Mixed comments: several reviewers praised 'very clean' rooms, but multiple reports of dirty rooms (blocked sink, food left in fridge), hair in bath, and visible floor/ bathroom dirt lower the score.
Service
9
Generally helpful transfer/shuttle service and friendly staff at times (airport transfers praised); some front-desk indifference and understaffing at peak times noted, but overall the reliable airport shuttle and responsive on-site staff keep service strong.
Location
9.5
Consistently positive: walking distance/skybridge to the terminal, excellent airport connection and shuttle, frequently described as very convenient for early flights.
Room Quality
8.9
Mostly positive: comfortable rooms, good beds and pillows, good water pressure and spacious rooms reported; isolated maintenance/cleanliness issues (leaks, blocked sink, empty minibar) slightly reduce the score.
Amenities
8
Strong airport amenities (shuttle, skywalk) and an on-site pub, but restaurant/bar service and minibar/room provisions were criticized; overall adequate for an airport hotel.
Value for Money
6.5
Frequently criticized as overpriced for what is essentially an airport hotel; complaints about rates (including high last-minute prices) and expectation that breakfast should be included.
Food and Beverage
6.8
Several complaints about poor breakfast options (no buffet, low quality), limited/slow food service, and a weak bar/restaurant offering despite some positive pub mentions.
Overall Experience
8.1
Overall impression is positive primarily due to excellent airport location and comfortable rooms, tempered by food, value and occasional cleanliness/service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Airport Convenience

Skybridge Access and Free Shuttle Service
Connected to Logan International Airport, this AAA Four Diamond hotel stands out as the only one directly linked to Terminals A & E. Guests enjoy the convenience of a free shuttle service, ensuring seamless travel experiences.

Elegant Rooms and Dining Options
Indulge in spacious rooms furnished with cherry wood accents and designer amenities. Savor American cuisine and a selection of beers at Connolly’s Publik House or opt for New England breakfast classics at Berkshires. Need a quick pick-me-up? Café Presto offers Starbucks coffee and pastries.

Fitness and Entertainment
Stay active at the 24-hour fitness center or explore nearby attractions with ease using the hotel's shuttle service. For added convenience, take advantage of WiFi access, a gift shop, and ticket services available on-site.

Book your stay at Hilton Boston Logan Airport for a seamless blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 72.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric, revolving_door, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.1
Based on 3606 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8.9
Amenities: 8
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.1
Y
Yoshiko • couple • jp
6
Pros:

ターミナルに歩いていけました。

Cons:

レンタカーを返してから、行き方がわかりませんでした。案内をわかりやすく掲示して欲しいです。
またホテルまで送ると声をかけてくるいかがわしい人が数人いました。注意喚起をして欲しいです。

2026-10-31 • via Nuitee
M
Manuel • couple • mx
10
Pros:

Conexión con el aeropuuerto

2026-10-30 • via Nuitee
C
Carol • couple • us
10
2026-10-29 • via Nuitee
P
Pat • solo_traveller • gb
9
2026-10-28 • via Nuitee
C
Carissa • solo_traveller • us
8
Pros:

Very clean and comfortable rooms. Bed and pillows very nice. Easy check in and check out. Good food and service at on-site pub.

Cons:

The walk from arrivals at the airport was LONG, and not well marked until you are downstairs on departures level and at terminal E.

2026-10-28 • via Nuitee
C
Chantel • solo_traveller • us
10
2026-10-27 • via Nuitee
L
Leigh • couple • us
8
2026-10-27 • via Nuitee
C
Christian • solo_traveller • at
5
Hotel wirkt in die Jahre gekommen. Frühstück richtig schlecht.
Pros:

Lage Flughafen ist super.

Cons:

Angebot Frühstück ist nicht gut. Kein Buffett. Preis Leitung stimmen überhaupt nicht. Aufbereitung wirkt lieblos. Service ist freundlich. Für ein high class Hotel einfach viel zu wenig.

2026-10-27 • via Nuitee
F
Fahy Family • couple • us
9
Pros:

Very convenient to the airport, including free shuttle bus, or you can walk there through the sky bridge. We found a couple comfy chairs near the elevator on our floor, perfectly situated to watch the sunset over Boston. Nice bathroom with good water pressure in the shower.

2026-10-27 • via Nuitee
K
Kenneth • solo_traveller • us
6
Pros:

Location.

Cons:

Indifferent check in staff. Left the impression that he could give a damn if we stayed. Left a nasty tasty when he said he'd pray for us. Yuk!

2026-10-26 • via Nuitee
S
Sarah • couple • gb
10
2026-10-25 • via Nuitee
N
Nicole • couple • il
10
2026-10-24 • via Nuitee
A
Ashontae • family_with_children • bm
6
2026-10-24 • via Nuitee
B
Beth • couple • us
7
Pros:

A little difficult to get to terminal b with the construction but managed to make it work

2026-10-23 • via Nuitee
K
KEVIN • solo_traveller • us
9
Pros:

Sky walkway connected to airport...after many hours of travel, sleep was very important for us. We appreciated not negotiating a bus transfer off site.

Cons:

Rack rate for last minute travelers. I get it, doesn't mean I like it, and after SAS and Icelandair left us stranded in Oslo, we understood the game being played. Paying last minute airfare and the "extras" is not pleasant, just saying.

2026-10-23 • via Nuitee
P
Polly • couple • us
10
2026-10-22 • via Nuitee
D
Donna • couple • us
10
2026-10-22 • via Nuitee
H
Hyuga • solo_traveller • ae
10
2026-10-21 • via Nuitee
F
Francesca • couple • it
8
Bene per il volo al mattino presto, prezzo un pelo esagerato ma nella norma in US
Pros:

Pulizia e posizione

2026-10-21 • via Nuitee
C
Carolina • solo_traveller • co
8
2026-10-19 • via Nuitee