Holiday Inn Express & Suites Boston - Cambridge by IHG

Hotels
•
Holiday Inn Express
8 (1411 reviews)
250 Monsignor O'Brien Highway , Cambridge , US
+1 617-577-7600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Helpful staff
Great location
Comfortable accommodations
Cons:
Issues with cleanliness
Elevator problems
Room comfort complaints

Categories

Cleanliness
7.64
There were complaints about the cleanliness, specifically that the room had a smell and the carpets were not vacuumed during the week.
Service
8.61
Multiple reviews praised the staff for being helpful and polite.
Location
9.15
Location was frequently mentioned as a strong point, being near public transport and other attractions.
Room Quality
7.1
Some reviews mentioned issues with room size and the comfort of the sofa bed.
Amenities
7.63
While some amenities were adequate, the gym was not in the hotel and there were complaints about the elevator.
Value for Money
7.59
The pricing was noted as high for the quality received, particularly regarding cleanliness and amenities.
Food and Beverage
8.14
Breakfast received mixed reviews, but quality was noted as acceptable.
Overall Experience
8.11
Overall experience was generally positive, with noted issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:41

Property Description

Convenient Location
Located minutes away from public transportation to downtown Boston and close to the Museum of Science, our hotel in Cambridge offers easy access to top attractions.

Modern Amenities
Enjoy our Great Rooms with 24-hour coffee service, free evening cookies, free WiFi, in-room microwaves, and mini-refrigerators for your convenience.

Nearby Attractions
Explore top attractions such as the New England Aquarium, Bunker Hill Monument, and Boston Common, all within 3 km of the hotel. Don't miss out on events at the Hynes Convention Center or a visit to Paul Revere's House Museum.

Book your stay at the Newly Renovated Holiday Inn Express Hotel & Suites Boston-Cambridge now for a memorable experience.

Important information:

Please note, there is limited parking space and it is on a first come and first served basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8
Based on 1411 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
N
NATHALIE • solo_traveller • fr
7
Bon séjour
Pros:

L’espace. taille chambre. proximité du métro Facilité de l’aéroport. Proximité MIT et Harward

Cons:

emplacement vue voie rapide et zone industrielle. Petit déjeuner avec peu de fruits

2026-09-10 • via Nuitee
L
Lucas • family_with_children • br
8
Overall, good value for money for a stay in the area.
Pros:

Good location between Boston and the universities in Cambridge, making it easy to explore both areas on foot. It is also conveniently located near a train station. The room was comfortable (my only complaint would be the lack of a main overhead light in the room) and the breakfast was good. Overall, good value for money for a stay in the area.

2026-09-09 • via Nuitee
U
Umaporn • solo_traveller • th
9
2026-09-09 • via Nuitee
C
Cristiane • solo_traveller • br
8
Normal
Pros:

O quarto é amplo

Cons:

Espaço comum restrito

2026-09-04 • via Nuitee
J
Julie • extended_group • us
8
2026-09-03 • via Nuitee
H
Han • family_with_children • us
8
Cons:

We didn’t ask for daily clean up. But when we expect a full room clean up, we only got towels replaced and bathroom clean up, bed was not clear up. A bit surprised

2026-08-31 • via Nuitee
M
Marisela • solo_traveller • us
10
2026-08-29 • via Nuitee
J
jinha • family_with_children • it
7
Pros:

BREAKFAST WAS GOOD. 8 MIN WALKING FROM METRO. ICE MACHINE WAS GOOD. STAFFS WERE NICE BUT HAD LIMITED TO GIVE US MORE SERVICE.

Cons:

WE ARRIVED AFTER MIDNIGHT. WE ARE FAMILY OF 3 AND ONE SOFA BED WAS NOT PREPARED AND VERY POOR FOR ITS QUALITY OF MATERESS. i HAD TO FULL OUT FOR THE NIGHT WHICH COULD BE BETTER IF IT IS ALSO PREPARED. AND THEY DIDN'T GIVE US FULL SET OF TOWER FOR 3 PERSONAL. NOT MUCH AMENITIES. No need to book advance, the price goes down.

2026-08-26 • via Nuitee
T
Teresita • extended_group • us
10
Agradable
Pros:

Lo que más me gustó fue el desayuno. Tambien cuarto y camas cómodas

Cons:

Sonaba la alarma de incendio como falsa alarma algunas veces. Creo fue arreglada

2026-08-19 • via Nuitee
Y
yan • couple • ca
5
2026-08-18 • via Nuitee
M
Maria Elena • family_with_children • it
7
Pros:

Camera, pulizia

Cons:

Posizione: se non hai l auto é scomodo

2026-08-18 • via Nuitee
C
Colette • extended_group • us
9
We would recommend this hotel to anyone staying in this area.
Pros:

Everything was perfect from the ease to park and being checked in to the cleanliness of the rooms to the friendliness of the staff and the yummy breakfasts1

Cons:

Ugh, the sofa bed in the King Suite was horrible. Very very bad. The absolute ONLY complaint we had.

2026-08-17 • via Nuitee
S
Sara • solo_traveller • ca
8
Pros:

Nice hotel in a convenient location, ypu can reach Boston downtown with a nice walk. Clean and comfortable room.

Cons:

Price-quality ratio, but it was very high season.

2026-08-17 • via Nuitee
U
Usha • extended_group • us
10
2026-08-16 • via Nuitee
M
MEIHUI • extended_group • tw
7
2026-08-10 • via Nuitee
N
Niccolò • extended_group • it
9
2026-08-10 • via Nuitee
G
Grace • extended_group • us
9
2026-08-06 • via Nuitee
K
Kody • couple • us
10
2026-08-06 • via Nuitee
C
Carlos Alberto • solo_traveller • us
10
2026-07-22 • via Nuitee
O
Oscar • solo_traveller • br
10
Muito bom
2026-07-18 • via Nuitee